TOKTOQ Status

Last Updated on 2024-10-14 by bemyfriends

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Common TOKTOQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TOKTOQ app on iOS and Android devices. Solve all TOKTOQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TOKTOQ iPhone Issues and Solutions

TOKTOQ iOS app crashes, not working, errors
TOKTOQ iOS app network issues
TOKTOQ on iOS has black/white screen

TOKTOQ Android App Issues and Solutions

TOKTOQ has errors/crashing/not working
TOKTOQ server network connectivity issues
TOKTOQ has black screen

TOKTOQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TOKTOQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TOKTOQ app crashes or not working on Iphone (iOS):

Close and restart the TOKTOQ app on iPhone
Update TOKTOQ app to the Latest Version for iOS
Uninstall and reinstall TOKTOQ iPhone app
Update your iPhone to the latest iOS version

Fix TOKTOQ on iPhone unable to connect to server/internet connection issues::

To resolve TOKTOQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TOKTOQ black/white screen (blank screen) on iPhone:

Follow the TOKTOQ iOS app troubleshooting guide Here →

TOKTOQ Android App Issues and Solutions

Fix TOKTOQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TOKTOQ app issues:

Force Stop the TOKTOQ App
1. On android, goto "Settings" » click TOKTOQ app. » click "Force Stop".

Update TOKTOQ to the latest version on PlayStore

Clear TOKTOQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TOKTOQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TOKTOQ.

Fix TOKTOQ unable to contact server/ TOKTOQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TOKTOQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TOKTOQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TOKTOQ on android.

Solve TOKTOQ black/white screens issue on Android:

Follow the TOKTOQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at bemyfriends, developers of TOKTOQ.

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