TOKTOQ Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with TOKTOQ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TOKTOQ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Useless
by Jenniferjean1993
I purchased my renewal of ATEEZ ATINY membership and was super excited for the live chat function as it said in the description accessible for members I paid for the membership I would like to use this feature but it’s going to be a monthly subscription change it and make it functioning for everybody who has membership accessibility as it was originally intended
kq do better
by N ♥︎
everything is behind a paywall and while this is normal for private messages having it for livestreams too greatly turned me away from the app. there is also no translate feature on the app and in private messages this is even worse as you can’t highlight the text for a google translate them either. if these things do not change i will not be renewing my membership or paying for the pop chats as it serves me no purpose to have either as an international fan. i would give this zero stars if i could.
Do not download. Deserves less than one star.
by Ljt28
This app is very inaccessible to international fans, and to fans in general. In order to get the most basic of interactions, you have to pay. You have to pay for everything. Lives, chats, pictures, and they don’t have a translation option for anything. The lives also expire, so even if you pay for it, you’ll eventually lose access. This app is a money hungry way to bar fans from interacting with their idols unless they pay money every time they turn around. Other companies allow their artists fans to have access to photos and lives for free, but we are not given this privilege on TOKTOQ. This is a horrible move on the companies part. No new fans will be able to join in and view any content, and even existing fans won’t either. Lives are a big way fans connect with the idols, and this app puts a wall between that connection. This app is only for Korean fans, and it’s pretty obvious that KQ believes the Korean fanbase is the only one that matters. KQ do better. Your international fanbase is the one keeping that company, and those groups afloat.
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