Contact TOKTOQ Support

by Crystalpluto

This app is pay for play for a group that needs all the support their international fanbase can give since their native speaking fanbase is nearly non-existent. Yet, you must pay for content that other groups joyfully give freely and if you do pay, you won’t feel a connection to the group since there’s no translation feature. Only a company who’s short sighted, unrealistic and unnecessarily greedy would create a platform that alienates the very lifeblood and revenue stream of its artist. This is one of the most counterproductive platforms I’ve see any company put out and is unimaginably stupid for it concept. You are biting the hand that feeds you KQ, turn back before it’s too late.

by Me Eat Pie

I love ateez so much and i was so excited for an app where i could finally have pms but this app has been below expectations… firstly there is no translate options and you can’t even copy text to put it into a translator yourself. second a lot of the content is behind a paywall which is not standard to the industry at all. 3rd the pm isn’t even pm more like a live stream chatbox? I really hope they make improvements to this app so atinys can have a better experience with ateez!

by Emma Mc Squared

It pains me to write this but I hope things can change.

The “Pop” functionality for both artists and fans is painful to use. The chat moves too fast and unlike other artist to fan subscription services, fans cannot message if the artist isn’t online. Also unlike other artist to fan subscription messaging services, there is no rate limit. Meaning trolls are free to spam and flood the chat.

This doesn’t even touch in the lack of translation option which, again, is provided by other subscription messaging apps.

I would be more likely to recommend purchasing a subscription in the future if these fixes were implemented. As it stands, once the free month is up I likely will let my subscription lapse.