Guideline Reviews

Guideline Reviews

Published by on 2026-05-26

🏷️ About: Gain peace of mind on your road to retirement. With the Guideline app, you can set up and manage your 401(k) and track your progress anytime, anywhere.


       


Is Guideline Safe to Use?

We Investigate the app owner's website (Guideline.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
97.5%

😎 Positive experience
2.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,794 combined software reviews.

Is Guideline Safe?
Guideline does not appear safe based on available data.
2.5/100

  Safety Analysis »»

Is Guideline Legit?
Guideline does not appear legitimate based on our analysis.
2.5/100



Read 24 Customer Service Reviews 😠💢

4.9 out of 5
Constant login issues

Undefined errors require you to login on website. Face ID does not work. Useless app.

Can’t access

I have a different phone and I can’t log in, always says to text the old number to verify. And Guideline won’t download for me either

App Doesn’t Work

Can’t sign in.

Terrible app. Doesn’t let me log in ever!!!’

Awful app had to remove and re download several times and still does not work

Freezes upon opening

Worked for a while. Now it freezes every time I open it and can’t even log in. Deleted and redownloaded Guideline and that did not help. Running the latest iOS too.

Face ID does not work

Every time I want to use Guideline , I have to manually enter my password, even though I have biometrics enabled and have verified my identity on this device many times before. There’s no benefit to using Guideline when it’s easier to log in through the website.

Really needs some user testing

Forces users into MFA but does it in a way that makes it obvious no user testing was done. Doesn’t support codes from major password managers and won’t even let you paste in your code. Tell your PM to do better this app.

Tracking in China right now, can’t login

Why can’t I log into my account via Guideline while I m traveling in China?

Biometrics/FaceID Retention

Cannot retain my Face ID for login for more than one use. Incredibly frustrating, why have the feature if it doesn’t work?

It’s 2024. Where is dark mode?

Guideline is mostly fine. Not exceptional. Not terrible. I’d give it 4 stars but for one missing feature: DARK MODE. I can’t imagine this would be a hard lift for Guideline. I’ll bump it to 4 stars when updated with. Or 5 stars immediately if dev replies with an ETA for dark mode.

solid start, poor implementation

It’s great that they finally got an app. Congrats.

UI and UX is still pretty clunky. Authentication is buggy; can’t even paste code from a other factors.

No support for IRA accounts

Looks nice and is long overdue, but I still have to use the website to view my IRA account.

Great App

Very slick UI! I am able to do what I need via Guideline and see how my 401K is doing. Highly recommend.

Nice and clean UI

I agree with other reviewers. It really is a nice app. I’ve been waiting for this. When I received an email invited to be part of early release I immediately downloaded Guideline . Nice clean UI.

Great app - easy to view

Unlike the website, Guideline is very streamlined and has all vital information in a well presented format. Good stuff - I enjoy the bar graph how you can hover over each investment period and see the total value and marginal growth/reduction

clean app

no clutter, clean app, you can see everything just like on the website

Great app

Very easy to use and great design. Retirement on your fingertips!

Finally

Been waiting years for this. Nice 👍

Incredible design!

Guideline is extremely well designed and love how simple it is to use.

Beautiful app

And I rarely say that about any app. Looking forward to when Roth IRA is factored in 😎

Easy to use!

Really liked how easy Guideline is to use. Thanks this app!

Very clean

Easy to understand and use and fantastic first version out of the gate. Visual design light and airy and beautiful.

It’s about time

But happy the mobile app is finally here

Super easy

Easy to use, great reporting, I can do everything I need in Guideline . I wish all the companies I have worked for used this app. Highly recommend.



Is Guideline Safe? 🙏

Guideline does not appear safe based on available data. JustUseApp Safety Score for Guideline is 2.5/100.
This assessment is based on our NLP analysis of 1,794 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

66.1% of users say app is safe 👍
66.1%

30.5% of users say app is risky 🚨
30.5%

3.4% of users have some concerns ⚠️
3.4%


Is Guideline Legit? 💯

Guideline does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Guideline is 2.5/100 .
This conclusion is based on analysis of 1,794 user reviews.

🔏 Privacy & Data Safety

Guideline collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Guideline? Post a Review




Features

You are advised to consult a qualified financial adviser or tax professional before relying on the information provided herein.

Protect your account with security features like two-factor authentication (2FA) and facial recognition.

Update your contribution amount or make changes to your investment portfolio at any time.

See your portfolio, performance and total retirement savings to date.

This information is general in nature and is for informational purposes only.

  Contact Support
Developer:
Guideline, Inc.

Contact e-Mail:

Website: