Company Name: Betternet LLC
About: A free VPN provides better internet on all devices to access websites, protect your privacy against
hackers and surf the web anonymously.
Headquarters: Sunnyvale, California, United States.
Listed below are our top recommendations on how to get in contact with VPN Secure Proxy — UltraVPN™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VPN Secure Proxy — UltraVPN™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Betternet LLC
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Contact Betternet! Or Contact Supporthttps://www.ultravpn.com/terms/
I accidentally signed up with Ultra VPN 2 year $47.76 and I want my money back. I’ve called my Truist bank to start dispute. I shouldn’t have to pay to talk to someone about this. Please refund my money.
UltraVPN took over €100 out of my bank account today without asking and for a service I told them I no longer wanted.chasing up a refund now.could be a long wait.furious!
by Seeshe53
DO NOT INSTALL THIS APP! I fail to see how this app has 4.5 out 5 for reviews. I made the mistake of accepting the reviews at face value and installed. They must have paid people for their reviews or written them themselves. This absolutely the worst app ever. It wouldn’t connect, slowed my phone to a crawl, wouldn’t allow me to connect to secure home WiFi. I couldn’t post to business Facebook page from my phone or go to my business website while this app was on my phone. I reached out to developers from the contact us several times over three days for help to cancel my trial subscription. I have yet to to get help other than problem solved. On reading further through the reviews I found where developers replied to another bad review with and iPhone telling them how to cancel their subscription. Couldn’t do it from my iPhone but did it from my iPad and now my phone is operating like it did before installing the useless app. If I could rate less than 1 Star I would.
by LightSaberLesbian
I’ve had Hexatech on multiple devices. I’ve had it on 3 phones and a tablet before. It’s been a decent app before but now it’s getting worse and worse. First the button would sometimes break. I would press the button to turn it off and it would show “disconnecting” but never did so. I would have to repeatedly tap the button SEVERAL times for it to ACTUALLY disconnect. Other times I would try to connect to a network with my VPN and it refuses! It will connect to my cell data but not the Network. It works maybe 35% of the time, and that’s being generous. I’ve considered paying for premium but there is no use in paying for an app that is already broken. Definitely considering trying Betternet VPN.
- LightSaberLesbian
by Nicknametlk
Help! I can’t send emails. I can’t access BeachBody app. I can’t watch Netflix. There is no phone number for help. The chat directs me to do 15 things, 14 of which are past my paygrade. When I call Zander they direct me to UltraVPN chat. It might just be me…..but I surrender. Friends have VPN with other providers and haven’t experienced my issues. VPN chat people take a bit to get back to me but they do type nice words. I just need a live voice to talk me off the ledge. Can’t seem to reach a live person so called Zander to cancel. It’s a weekend so someone will call me back. I look forward to getting my emails sent and watching Netflix and exercising with BeachBody. Don’t recommend this VPN.
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