Postbank Reviews

Postbank Reviews

Published by on 2026-05-13

🏷️ About: We are taking an important step towards the future: We are renewing our IT. We have also completely redesigned and programmed the Postbank app for you: The Postbank Finanzassistent becomes the Postbank App.


       


Is Postbank Safe to Use?

We Investigate the app owner's website (Postbank.de), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
56.3%

🤬 Negative experience
23.9%

🫥 Neutral
19.8%

~ from Justuseapp.com NLP analysis of 595 combined software reviews.

Is Postbank Safe?
Postbank is very safe to use.
70.2/100

  Safety Analysis »»

Is Postbank Legit?
Postbank looks authentic and legitimate.
94.9/100



Read 7 Customer Service Reviews 😠💢

4.7 out of 5
BestSign is the WorstSign

Could Germany make this new software any more user unfriendly??! Instructions to convert from Finanzassist to Best Sign is so inconsistent & frustrating! Impossible to log in now, even called customer service in Germany for help & got nowhere. Looking for a new Bank!

No bank statements!?

Why doesn’t the new app have the inbox Posteingang anymore? Where do I know find my bank statements Kontoauszüge?
This new app must be a joke!

Aprils joke ?

Has to be one, this looks like a beta version of a beta version

Kompliziertes Chaos

Was einfach war ist jetzt kompliziert. Vorher konnte man alles problemlos mit der Finanzassistent App erledigen. Jetzt muss man umständlich immer zwischen der BestSign App und der this app App hin und her. Meine ganzen Vorlagen sind auch verschwunden. Das Design ist gräulich. Und man bekommt niemanden am Telefon, der sich auch nur halbwegs auskennt. Sehr ärgerlich, der ganze Umstieg . . . alles viel schlechter als zuvor!

Version 2.2.0 still unsatisfactory

Version 2.2.0 brings some bug fixes. However, It still does not provide any value to me because some basics like QR code scanning are still missing. I am not able to use Postbank for money transfers. Also because my contacts are still not fully accessible due to poor display on my iPhone 8. Overall still not recommended!

Rückschritt gegenüber PBfinzassistent

Oh je, was ein Rückschritt gegenüber dem bisherigen Stand (PB Finanzassistent App). In der
Übersicht ist nun jeder Posten super gross geschrieben, dafür sind die Texte nun Ultra-kurz, klar, so viel Platz haben kleinere Smartphones auf ihrem Screen nicht. Hätte man vielleicht dran denken können?
Der Funktionsumfang wurde stark verkleinert, würde reichen wenn die Bedienbarkeit wenigstens vorhanden wåre. Schade, von einem guten Produkt ins 'Nichts'.

Problems after app update

"Remember this app ID" fuction does not work



Is Postbank Safe? 🙏

Postbank is very safe to use. JustUseApp Safety Score for Postbank is 70.2/100.
This assessment is based on our NLP analysis of 595 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

83.5% of users say app is safe 👍
83.5%

10.4% of users have some concerns ⚠️
10.4%

6.1% of users say app is risky 🚨
6.1%


Is Postbank Legit? 💯

Postbank looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Postbank is 94.9/100 .
This conclusion is based on analysis of 595 user reviews.

🔏 Privacy & Data Safety

Postbank collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Postbank? Post a Review




Features

Further details on data protection are available in the notification section of the Postbank App or here in the App Store under “Privacy Policy”.

We protect your data! As a bank, we assign top priority to data protection: We remain transparent and protect your data against unauthorised access by third parties.

We have also completely redesigned and programmed the Postbank app for you: The Postbank Finanzassistent becomes the Postbank App.

Postbank App enables you to keep your finances under control.

But we are working daily to ensure that the new Postbank app convinces you more and more.

  Contact Support
Developer:
Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG


Website: