Contact Postbank

Contact Postbank Support


Company Name:

About: We are taking an important step towards the future: We are renewing our IT. We
have also completely redesigned and programmed the Postbank app for you: The
Postbank Finanzassistent becomes the Postbank App.


 
  2025-02-17

Postbank Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG



Verified email ✔✔

E-Mail: mobile-tribe-ext@list.db.com

Website: 🌍 Visit Postbank Website

Privacy Policy: https://www.postbank.de/privatkunden/services/online-banking/banking-app/datenschutzhinweise.html

Developer: Postbank - eine Niederlassung der Deutsche Bank AG








3 Most reported problems 😔💔

4.7 out of 5

BestSign is the WorstSign

2023-08-13

by USJane

Could Germany make this new software any more user unfriendly??! Instructions to convert from Finanzassist to Best Sign is so inconsistent & frustrating! Impossible to log in now, even called customer service in Germany for help & got nowhere. Looking for a new Bank!

No bank statements!?

2023-08-20

by ZYXWV76

Why doesn’t the new app have the inbox Posteingang anymore? Where do I know find my bank statements Kontoauszüge?
This new app must be a joke!

Aprils joke ?

2023-08-27

by Crassann

Has to be one, this looks like a beta version of a beta version


Have a Problem with Postbank? Report Issue




Why should I report an Issue with Postbank?

  1. Pulling issues faced by users like you is a good way to draw attention of Postbank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Postbank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Postbank.


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