Contact MyWay – Patient Support

Contact MyWay Support


Company Name:

About: Sanofi US is distributing this app on behalf of Sanofi and Regeneron
Pharmaceuticals, Inc. See full Prescribing Information and Patient
Information for DUPIXENT® (dupilumab) https://www.



MyWay Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyWay Website

Privacy Policy: https://www.Dupixent.com/mywayapp/privacy

Developer: Sanofi




Privacy & Terms:

https://www.regeneron.com/downloads/dupixent_fpi.pdf





3 Most reported problems 😔💔

4.7 out of 5

Anonymous

2024-09-20

by V2nay

Doesn’t work well and app copied from another developer/company

Haven’t been able to log in for 2 weeks

2024-09-21

by Highstick28

Because of a glitch while logging in, get an error alert when the verification message come up and stays in a loop and won’t send the verification code or log me in. It’s quite irritating.

I’ve closed the app, Reinstalled the app and nothing had worked.

Frustrated

2024-09-22

by 5 Stars For Free Filters

I can’t even get an invite code. The program used to be accessible through an alternate app. That app is no longer supporting the program and is requiring patients to migrate to this app - the actual app.

Dupixant only has invite links to the previous program and sent me to the MyWay app developers, who said only Dupixant can send me the link. What are we supposed to do?!?!




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Why should I report an Issue with MyWay – Patient Support?

  1. Pulling issues faced by users like you is a good way to draw attention of MyWay – Patient Support to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyWay – Patient Support customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyWay – Patient Support.


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