Vision Engage Status

Last Updated on 2025-01-15 by Velocity Clinical Research, Inc.

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⚠️ Most reported problems ⚠️

Not working

75.0%

Something else

25.0%

24 hour clock ⏰

Amanda Kepes 2024-01-11

the app is not paying its freezing after u complete the first section

Showing 1-1 of 1 reported issues:

Common Vision Engage Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Vision Engage network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Vision Engage App
1. On android, goto Settings » Vision Engage » click [Force Stop]

Clear Vision Engage App Cache and Data:
1. On android, goto Settings » Apps » Vision Engage » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vision Engage.

On android, goto Settings » Apps or Manage Apps tab.
Click Vision Engage » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vision Engage » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vision Engage

E-Mail: velocityappsupport@velocityclinical.com

Website: 🌍 Visit Vision Engage Website

Privacy Policy: https://velocityclinical.com/privacy-policy

Developer: Velocity Clinical Research

Apr 29, 2025, 07:37 PM
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