Vision Engage Status

Published by Velocity Clinical Research, Inc. on 2024-04-01

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Reported Issues: 1 Comments

By amanda kepes 4 months ago

the app is not paying its freezing after u complete the first section

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Common Vision Engage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vision Engage app on iOS and Android devices. Solve all Vision Engage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vision Engage iPhone Issues and Solutions

Vision Engage iOS app crashes, not working, errors
Vision Engage iOS app network issues
Vision Engage on iOS has black/white screen

Vision Engage Android App Issues and Solutions

Vision Engage has errors/crashing/not working
Vision Engage server network connectivity issues
Vision Engage has black screen

Vision Engage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vision Engage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vision Engage app crashes or not working on Iphone (iOS):

Close and restart the Vision Engage app on iPhone
Update Vision Engage app to the Latest Version for iOS
Uninstall and reinstall Vision Engage iPhone app
Update your iPhone to the latest iOS version

Fix Vision Engage on iPhone unable to connect to server/internet connection issues::

To resolve Vision Engage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vision Engage black/white screen (blank screen) on iPhone:

Follow the Vision Engage iOS app troubleshooting guide Here →

Vision Engage Android App Issues and Solutions

Fix Vision Engage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vision Engage app issues:

Force Stop the Vision Engage App
1. On android, goto "Settings" » click Vision Engage app. » click "Force Stop".

Update Vision Engage to the latest version on PlayStore

Clear Vision Engage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vision Engage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vision Engage.

Fix Vision Engage unable to contact server/ Vision Engage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vision Engage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vision Engage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vision Engage on android.

Solve Vision Engage black/white screens issue on Android:

Follow the Vision Engage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Velocity Clinical Research, Inc., developers of Vision Engage.

100% Contact Match

Developer: Velocity Clinical Research

E-Mail: [email protected]

Website: Visit Vision Engage Website

About this app

Discover a new way to participate in clinical studies with VISION Engage — your gateway to the best clinical trial experience at Velocity Clinical Research! Whether you're a current participant or considering joining a study, VISION Engage brings the world of clinical trials to your fingertips. Redefine your clinical study experience with VISION Engage by Velocity. Learn About Research: Navigate your clinical trial journey with ease, and gain insights into clinical trials, the diseases being studied, and more. Build Your Profile: Keep your information up-to-date so VISION Engage can notify you when you may be eligible for a study. Manage Appointments: Never miss an important date with personalized notifications and reminders, ensuring you are always well-prepared for your upcoming visits. Explore New Studies: Instantly access a curated list of study opportunities tailored just for you. Earn Rewards: Unlock exciting rewards when you refer friends or actively participate in studies. Stay in Touch: Stay connected with your Velocity site through seamless, in-app communication. Download VisionEngage now!