Engage Wellbeing app not working? crashes or has problems?

Engage Wellbeing Status

Published by Engage Technologies, Inc on 2023-12-11

Engage is your personalized health assistant. It's provided for free by your
employer in partnership with Anthem and is completely confidential.

I have a problem with Engage Wellbeing

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App has problems

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Common dislikes about Engage Wellbeing app

- The healthy habits feature is not working properly after the last update.

- The "Find Care" feature does not provide accurate information, making the app useless.

- The digital ID card feature does not work, and the chat support feature is unresponsive.

Have a Problem with Engage Wellbeing? Report Issue

Common Engage Wellbeing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Engage Wellbeing app on iOS and Android devices. Solve all Engage Wellbeing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Engage Wellbeing iPhone Issues and Solutions

Engage Wellbeing iOS app crashes, not working, errors
Engage Wellbeing iOS app network issues
Engage Wellbeing on iOS has black/white screen

Engage Wellbeing Android App Issues and Solutions

Engage Wellbeing has errors/crashing/not working
Engage Wellbeing server network connectivity issues
Engage Wellbeing has black screen

Engage Wellbeing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Engage Wellbeing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Engage Wellbeing app crashes or not working on Iphone (iOS):

Close and restart the Engage Wellbeing app on iPhone
Update Engage Wellbeing app to the Latest Version for iOS
Uninstall and reinstall Engage Wellbeing iPhone app
Update your iPhone to the latest iOS version

Fix Engage Wellbeing on iPhone unable to connect to server/internet connection issues::

To resolve Engage Wellbeing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Engage Wellbeing black/white screen (blank screen) on iPhone:

Follow the Engage Wellbeing iOS app troubleshooting guide Here →

Engage Wellbeing Android App Issues and Solutions

Fix Engage Wellbeing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Engage Wellbeing app issues:

Force Stop the Engage Wellbeing App
1. On android, goto "Settings" » click Engage Wellbeing app. » click "Force Stop".

Update Engage Wellbeing to the latest version on PlayStore

Clear Engage Wellbeing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Engage Wellbeing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Engage Wellbeing.

Fix Engage Wellbeing unable to contact server/ Engage Wellbeing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Engage Wellbeing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Engage Wellbeing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Engage Wellbeing on android.

Solve Engage Wellbeing black/white screens issue on Android:

Follow the Engage Wellbeing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Engage Technologies, Inc, developers of Engage Wellbeing.

100% Contact Match

Developer: Engage Technologies, Inc

E-Mail: [email protected]

Website: Visit Engage Wellbeing Website

54.55% Contact Match

Developer: Netalytics, LLC

E-Mail: [email protected]

Website: Visit Netalytics, LLC Website

About this app

Note: Engage Wellbeing supports major activity trackers including Apple Health, Fitbit, and Garmin to conveniently synchronize your steps, food, and sleep data. Engage Wellbeing is available exclusively to individuals and their dependents who have access to Engage through their employee benefits program. Not sure if your employer offers Engage? Engage is your personalized health assistant. It's provided for free by your employer in partnership with Anthem and is completely confidential. Your app features will vary depending on how your employer is set up. Ask your Human Resources department.