VSP Vision Care On the Go Status

Last Updated on 2022-05-02 by VSP Global

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Common VSP Vision Care On the Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VSP Vision Care On the Go app on iOS and Android devices. Solve all VSP Vision Care On the Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VSP Vision Care On the Go iPhone Issues and Solutions

VSP Vision Care On the Go iOS app crashes, not working, errors
VSP Vision Care On the Go iOS app network issues
VSP Vision Care On the Go on iOS has black/white screen

VSP Vision Care On the Go Android App Issues and Solutions

VSP Vision Care On the Go has errors/crashing/not working
VSP Vision Care On the Go server network connectivity issues
VSP Vision Care On the Go has black screen

VSP Vision Care On the Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VSP Vision Care On the Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VSP Vision Care On the Go app crashes or not working on Iphone (iOS):

Close and restart the VSP Vision Care On the Go app on iPhone
Update VSP Vision Care On the Go app to the Latest Version for iOS
Uninstall and reinstall VSP Vision Care On the Go iPhone app
Update your iPhone to the latest iOS version

Fix VSP Vision Care On the Go on iPhone unable to connect to server/internet connection issues::

To resolve VSP Vision Care On the Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VSP Vision Care On the Go black/white screen (blank screen) on iPhone:

Follow the VSP Vision Care On the Go iOS app troubleshooting guide Here →

VSP Vision Care On the Go Android App Issues and Solutions

Fix VSP Vision Care On the Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VSP Vision Care On the Go app issues:

Force Stop the VSP Vision Care On the Go App
1. On android, goto "Settings" » click VSP Vision Care On the Go app. » click "Force Stop".

Update VSP Vision Care On the Go to the latest version on PlayStore

Clear VSP Vision Care On the Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VSP Vision Care On the Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VSP Vision Care On the Go.

Fix VSP Vision Care On the Go unable to contact server/ VSP Vision Care On the Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VSP Vision Care On the Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VSP Vision Care On the Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VSP Vision Care On the Go on android.

Solve VSP Vision Care On the Go black/white screens issue on Android:

Follow the VSP Vision Care On the Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VSP Global, developers of VSP Vision Care On the Go.

About this app

To get started, download the VSP Vision Care App and log in with your vsp. com username and password. Manage your eye care needs at any time, and from anywhere. Don’t have an account yet? Click create an account from the log in screen.