Contact Plymouth Rock Assurance Support

I get a list of my policies on the first screen, but everything I click just launches a web browser, nothing stays in the app. I cannot load my proof of insurance into Apple Wallet. It’s basically a big web shortcut.

Constantly jumps from top to bottom. Does not accept changes in information. The icing on the cake today was that I entered all of my bank information to make a payment and it would not let me enter the very last number required. What a kick in the nuts. The best part is the company does nothing to remedy this. Shame on you Plymouth Rock. FIX YOUR CRAPPY APP AND WEBSITE App will not accept any changes. I tried to change my billing plan from the ridiculous 4 pay plan to a semi reasonable 6 pay plan to no avail. I entered my info SIX TIMES. After every submission no changes were accepted. This forced me to accept a crappy pay plan that ended up charging me 315$ for the rest of the policy. The only reason I purchased this policy was that they advertised an 85$ a month policy when you selected auto pay. The app prevented me from selecting this option. When it finally submitted the info nothing changed. It would not let me input the last number of my info . SO FRUSTRATING

This app is completely trash! It doesn’t remember the password and user ID even though it’s checked off. The app freezes, takes forever to move on to the next page. Currently trying to enter claim information and it hasn’t allowed me to do anything. Not only is it trash, it’s outdated. The developers need to keep up. It’s nowhere near user friendly. It’s beyond frustrating and I wish I can just delete the app in it’s entirety. The unbelievable part is the app is up to date! I could see if it was outdated and just giving problems however this is just the normal function of the app. Highly disappointed!