Contact Rockland Trust Support
Company Name: Rockland Trust Company
About: Download the free Rockland Trust Mobile Banking app and manage your account 24/7
right from your mobile device or tablet. Rockland Trust Mobile Banking allows
you to deposit checks simply by taking a photo of the front and back of the
check, view account balances and activity, transfer funds, pay bills, schedule
payments, find branches/ATMs, and more.
Rockland Trust Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Rockland Trust Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Rockland Trust Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rockland Trust Company
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Rockland Trust Website
Privacy Policy: https://www.rocklandtrust.com/about-us/explore/privacy-policy
Developer: Rockland Trust
Read 3 Customer Service Reviews 😭😔💔
Constant log outs
by Plymouthbusiness
While I am able to complete deposits, the app consistently and abruptly logs me out in the middle of a mobile check deposit. When I try to log back in, the app just idles (spinning wheel). I then have to completely close the app and re-login. There’s also a bug with taking photos of checks whereby I take perfectly clear photos of front and back, but when I click submit, the app will tell me I have an invalid front image. When I then take a new one and click submit, it then tells me I have an invalid back image. All of these issues have gone on for the past year+ and I’m hoping RT starts fixing these bugs, as it they really slow down the efficiency of the app and can be quite frustrating when I have 5+ checks to deposit.
Continue to charge me
by Jojostock
I’ve been going through tough times. I’ve tried to tell Rockland to please stop putting through things if the money isn’t there. I had a $10 charge cost me $35 and in the last 3 weeks about $300 in bank charges and even a $35 fee for a negative balance. I’m the last one to leave a negative comment about anything and always try and find the positive in everything and I admit I’m struggling but to take advantage of a customer like this who obviously has had better times. Well the whole family banking and we are here for you goes out the window when u see 8 or more $35 charges on your account. For a few simple mistakes I made .
Joe
Poor Customer Service
by Once Loyal Client
No one at Rockland Trust cares that the app is not working in favor of the customer. It’s difficult to make mobile deposit due to automatic receipt emails (2per deposit). The service will no longer let you direct pay new people that are non corporations. Basically mobile deposit is a nuisance on top of being aggravating. Bill pay is only for who is convenient to the bank. If you have something other than cable, electric, mortgage or credit card you must write a hand check and mail it yourself. This was not the case and six months ago. Rockland trust customer service claims “there’s nothing that can be done“.
Have a Problem with Rockland Trust Mobile Banking? Report Issue
Why should I report an Issue with Rockland Trust Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Rockland Trust Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rockland Trust Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rockland Trust Mobile Banking.
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