HEAT LiveTime app not working? crashes or has problems?

HEAT LiveTime Status

HEAT LiveTime is an Enterprise Service Management, Service Desk and Help Desk
solution built around ITIL best practices. This application provides mobile
access to both the SaaS and on-premise solutions provided by Heat Software USA.

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Common HEAT LiveTime Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HEAT LiveTime app on iOS and Android devices. Solve all HEAT LiveTime app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HEAT LiveTime iPhone Issues and Solutions

HEAT LiveTime iOS app crashes, not working, errors
HEAT LiveTime iOS app network issues
HEAT LiveTime on iOS has black/white screen

HEAT LiveTime Android App Issues and Solutions

HEAT LiveTime has errors/crashing/not working
HEAT LiveTime server network connectivity issues
HEAT LiveTime has black screen

HEAT LiveTime iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HEAT LiveTime app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HEAT LiveTime app crashes or not working on Iphone (iOS):

Close and restart the HEAT LiveTime app on iPhone
Update HEAT LiveTime app to the Latest Version for iOS
Uninstall and reinstall HEAT LiveTime iPhone app
Update your iPhone to the latest iOS version

Fix HEAT LiveTime on iPhone unable to connect to server/internet connection issues::

To resolve HEAT LiveTime network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HEAT LiveTime black/white screen (blank screen) on iPhone:

Follow the HEAT LiveTime iOS app troubleshooting guide Here →

HEAT LiveTime Android App Issues and Solutions

Fix HEAT LiveTime not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HEAT LiveTime app issues:

Force Stop the HEAT LiveTime App
1. On android, goto "Settings" » click HEAT LiveTime app. » click "Force Stop".

Update HEAT LiveTime to the latest version on PlayStore

Clear HEAT LiveTime App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HEAT LiveTime app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HEAT LiveTime.

Fix HEAT LiveTime unable to contact server/ HEAT LiveTime internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HEAT LiveTime » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HEAT LiveTime » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HEAT LiveTime on android.

Solve HEAT LiveTime black/white screens issue on Android:

Follow the HEAT LiveTime android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HEAT Software USA Inc,, developers of HEAT LiveTime.

66.67% Contact Match

Developer: A&E Television Networks Mobile

E-Mail: [email protected]

Website: Visit HEAT LiveTime Website

About this app

HEAT LiveTime is an Enterprise Service Management, Service Desk and Help Desk solution built around ITIL best practices. Manage all service requests, incidents, problems, changes and deployments remotely. This application provides mobile access to both the SaaS and on-premise solutions provided by Heat Software USA. Communicate directly with customers and monitor SLA achievement and CMDB changes from any iOS device. Improve customer service and provide visibility across the entire organization and process alignment with the business.