Are you having issues? Select the issue you are having below and provide feedback to Wise (ex TransferWise).
-Difficult to add new recipient
-Have to set up bank all over again with each new recipient
-Accounts can be shut down without explanation
Wise app freezes and will not allow me to enter 6-digit two-way verification code. Key pad does not come up. I am using an iPhone 14.
Wise App does not load account data etc.
Cannot get "send money" button to activate. I click on this button but the screen is blank and does not populate. I have sent money once in January so I know it works. Why cannot I now proceed to send money?
Good day, I am unable to log into my wise account to retrieve my P membership number. I need this number to make a telephone inquiry to find out when I will receive my funds from my deactivated account. The funds in my Australian account are for hospital bills that urgently need to be paid. Please any response will be greatly appreciated.
I have I phone 7 and on Wise App , finer print ID Hs stopped working for lSt week.. This not my phone, as other banks , and Apple ID and wallet are working fine with finger print ID. prints. IHAVE CANCELLED WISE APP TWICE AND REINSTALLED IT , AND PROBLEM STILL EXISTS. SO MY WISE APP INSECURE. IM FED UP WITH REPORTING THIS ON THE PHONE AND NO ONE LISTENING OR TAKING IT SERIOUSLY.
I Can't transfer money because when I write the IBAN account number it says "we can't currently accept payments to this recipient. pls help why?????
Even after reinstalling the app, I can't log in and it states the following message "can't log on, you have tried too many times, please try again later." Even though I entered the correct password.
Same here, App crushes the moment I open it; iphone 12 mini, all up to date
App doesn’t open/crash upon open on iPhone (I have iPhone 13).
App won’t open
Hi, I updated the app on my iphone and it now just crashes on starting. Help. re-updating, rebooting, none of the obvious things corrects the issue. i'm using an iphone 12 mini.
Hi, the app on my android phone would not let me update via Playstore. I uninstalled the app and now it will not let me reinstall the Wise app at all. Can you suggest a solution? Thanks
Hello, I have no way to unlock my Wise app account as it is asking me to take a picture of my passport and the camera is staying black on my iPhone even if I have allowed the camera on the wise app. My computer does not take good enough quality pictures.
I can no longer close the WISE app on my Android. This is a recent issue and even after a reboot the app remains open.
App is not working propeely as it is nit showing payments in. Fix please.
Hi app not working on iPad. Can’t open the app what to do delete and start again?
my family couldn't use the app to send me the money today - it seems there is an issue with dates and using the app from Italy. Thanks
Complete guide to troubleshoot Wise (ex TransferWise) app on iOS and Android devices. Solve all Wise (ex TransferWise) app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TransferWise LTD, developers of Wise (ex TransferWise).
Join over 13 million people and businesses, in more than 170 countries, who use Wise to send, spend, convert, and receive money internationally. We’re 8x cheaper on average than leading UK banks. And a lot faster, too. • Get your own UK account number and sort code, European IBAN, US routing and account numbers, and more. Wise is for anyone — travelers, immigrants, freelancers, organisations — whose money crosses borders. Wise is regulated by the FCA in the UK, and by other authorities around the world. As if you had local bank accounts around the world. Your money’s safe with us.