Wise (ex TransferWise) app not working? crashes or has problems?

Wise (ex TransferWise) Status


I have a problem with Wise (ex TransferWise)

Are you having issues? Select the issue you are having below and provide feedback to Wise (ex TransferWise).




⚠️ Most reported problems ⚠️

Login
27.3%

Not working
24.0%

Crashes
16.0%

Something else
11.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wise (ex TransferWise) Problems 😠👌🔥

-Difficult to add new recipient

-Have to set up bank all over again with each new recipient

-Accounts can be shut down without explanation

  17 Reported Issues: 😵🆘🛟🚨📢

Lloyd Best
2023-04-25

Wise app freezes and will not allow me to enter 6-digit two-way verification code. Key pad does not come up. I am using an iPhone 14.

Tan Kalaycioglu
2023-04-24

Wise App does not load account data etc.

Brent
2023-04-11

Cannot get "send money" button to activate. I click on this button but the screen is blank and does not populate. I have sent money once in January so I know it works. Why cannot I now proceed to send money?

Debra Nimmo
2023-03-09

Good day, I am unable to log into my wise account to retrieve my P membership number. I need this number to make a telephone inquiry to find out when I will receive my funds from my deactivated account. The funds in my Australian account are for hospital bills that urgently need to be paid. Please any response will be greatly appreciated.

Maggie Bannister
2023-02-11

I have I phone 7 and on Wise App , finer print ID Hs stopped working for lSt week.. This not my phone, as other banks , and Apple ID and wallet are working fine with finger print ID. prints. IHAVE CANCELLED WISE APP TWICE AND REINSTALLED IT , AND PROBLEM STILL EXISTS. SO MY WISE APP INSECURE. IM FED UP WITH REPORTING THIS ON THE PHONE AND NO ONE LISTENING OR TAKING IT SERIOUSLY.

Legény Rita
2023-02-09

I Can't transfer money because when I write the IBAN account number it says "we can't currently accept payments to this recipient. pls help why?????

Jason
2022-10-02

Even after reinstalling the app, I can't log in and it states the following message "can't log on, you have tried too many times, please try again later." Even though I entered the correct password.

Anna
2022-08-12

Same here, App crushes the moment I open it; iphone 12 mini, all up to date

Joanne
2022-08-11

App doesn’t open/crash upon open on iPhone (I have iPhone 13).

Mark Dickson
2022-08-09

App won’t open

Freida
2022-08-02

Hi, I updated the app on my iphone and it now just crashes on starting. Help. re-updating, rebooting, none of the obvious things corrects the issue. i'm using an iphone 12 mini.

David Cleary
2022-07-27

Hi, the app on my android phone would not let me update via Playstore. I uninstalled the app and now it will not let me reinstall the Wise app at all. Can you suggest a solution? Thanks

Sesny GALL
2022-07-13

Hello, I have no way to unlock my Wise app account as it is asking me to take a picture of my passport and the camera is staying black on my iPhone even if I have allowed the camera on the wise app. My computer does not take good enough quality pictures.

Bernard Thomson
2022-07-03

I can no longer close the WISE app on my Android. This is a recent issue and even after a reboot the app remains open.

Jason
2022-06-27

App is not working propeely as it is nit showing payments in. Fix please.

Gillian Arthur
2022-06-21

Hi app not working on iPad. Can’t open the app what to do delete and start again?

Serena Ferrari
2022-04-02

my family couldn't use the app to send me the money today - it seems there is an issue with dates and using the app from Italy. Thanks

Showing 1-17 of 17

Have a Problem with Wise (ex TransferWise)? Report Issue




Common Wise (ex TransferWise) Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TransferWise LTD, developers of Wise (ex TransferWise).




About this app

Join over 13 million people and businesses, in more than 170 countries, who use Wise to send, spend, convert, and receive money internationally.  We’re 8x cheaper on average than leading UK banks. And a lot faster, too. • Get your own UK account number and sort code, European IBAN, US routing and account numbers, and more.  Wise is for anyone — travelers, immigrants, freelancers, organisations — whose money crosses borders.  Wise is regulated by the FCA in the UK, and by other authorities around the world.  As if you had local bank accounts around the world.  Your money’s safe with us.