Amex app not working? crashes or has problems?

Amex Status

Published by on 2023-11-16

The official American Express App for iPhone allows you to access your Account
from anywhere. Track spending & rewards, find offers, review your balance, pay
your bill and enjoy features only available in the Amex App.


I have a problem with Amex

Are you having issues? Select the issue you are having below and provide feedback to Amex.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
133.3%

Crashes
66.7%

Not working
33.3%


Reported Issues: 4 Comments

By John Dale   5 months ago


I’m unable to update my app on my Galaxy A32 5g. I’ve cleared my cache and storage.when I connect to google play store it just sits pending, tried 6 times now.

By Rex Kinder   9 months ago


The app no longer opens on iPhone 11 ios 16.

By W K Howells   10 months ago


My iPhone 13 AMEX App does not show a Statement tab next to the home /membership/offers/account section at the bottom of the APP. How do I access statements on my APP. I use paperless. Thank you.

By Roberta Gail Griffith   1 year ago


My AMEX app won't open.


Common dislikes about Amex app

- Difficult to transition from the “admin” portion of the app to the various Travel and/or Entertainment options

- Need to contact the airline to make a seat selection after making an airline reservation

- Difficult to access gift cards without providing information from the AMEX card itself

- Navigating to the cards takes forever

- Be careful giving them direct access to any of your bank account



Have a Problem with Amex? Report Issue

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Common Amex Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amex app on iOS and Android devices. Solve all Amex app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Amex iPhone Issues and Solutions

  2. Amex Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Express, developers of Amex.


100% Contact Match

Developer: American Express

E-Mail: [email protected]

Website: Visit Amex Website



About this app

For Basic Card Members Only. • Turn on purchase alerts to be notified when your Credit Card is charged. • Receive instant fraud alerts if suspicious activity is detected. • Never miss a payment with payment due reminders. • Manage all your notifications in the this app Account tab. • View your Rewards balance and find ways to use Membership Rewards® points* - from gift cards to credits on your statement. • Use points to cover your eligible charges via a credit on your Account. • See personalized recommendations for other ways to use points. • Refer a friend and earn rewards when friends and family get an American Express Card through your referral.  Make the most of your Membership with the speed, security and convenience of the mobile this app® App. • Enhanced activation experience for you to confirm new Cards and setup your Account. • Activate your Credit Card for Apple Pay in the this app App, then simply unlock, tap and pay. • Freeze and unfreeze your Credit Card instantly at any time. • Check your American Express Account balance, pending transactions and sort charges by amount and date. • Go paperless with access to past PDF statements. • Turn on AutoPay to pay your this app bill automatically from your bank account each month. • Check your spending power.  Send & Split® enhances the way you send money and split purchases with other Venmo and PayPal users, all in the American Express app. * Now you can pay friends with more flexibility and without the standard Venmo or PayPal credit card fee§.  Enter an amount for an expected purchase and you’ll see if it’ll be approved. • Filter transactions to see spending and subtotals for each card on your account.  For eligible Card Members only. • Discover offers from places you shop, dine, travel and more. • Get this app Offers notifications direct to your device. • We’re here to chat 24/7.  To log in, Card Members must have an American Express user ID and password or create one in Amex .  The American Express® App and app features are available only for eligible Card accounts in the United States.  You can also seamlessly split your this app purchases with others and get paid back directly to your Card as a statement credit. Best Part?  The official American Express App for iPhone allows you to access your Account from anywhere.  American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible.  You’ll be the one to earn the rewards for the purchase you split. Enrollment Requirement. Terms Apply. § PayPal may charge a fee when sending to non-US recipients.  Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the this app App.  Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc. , registered in the U. S. and other countries. iOS is a trademark or registered trademark of Cisco in the U. S. and other countries and is used under license.  Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access.  Start a chat with us in seconds and revisit conversations any time in Amex .  We’d love to hear from you! 



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