Exodus app not working? crashes or has problems?

Exodus Status


I have a problem with Exodus

Are you having issues? Select the issue you are having below and provide feedback to Exodus.



⚠️ Most reported problems ⚠️
Not working
29.5%

Something else
29.5%

Crashes
19.7%

Login
6.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Exodus Problems 🔥

- Not the most secure wallet for large holdings

- Vulnerable to malware and viruses

- High import fees

- High exchange fees

- Trade minimums vary depending on type of crypto

📋 18 Reported Issues:

A
Angelo 2024-05-10

Exodus app has been working fine up until today.  Now,  the app will load.  I can enter my password. It appears to start working, then it will only show a black screen with no information.  i tried updating the app but still no info is displayed.  Can you help ?

J
J.m 2024-02-28

unable to re download app, can not access crypto wallet or funds at all. no response from customer service, no answers on websites. lack of information

J
Jana Lumley Smiyh 2023-07-19

I go to buy bitcoin and it sends me the code to my phone. I enter it then I get this screen saying “ Unable to complete transaction Unfortunately, at this time we are unable to process your request. We thank you for your interest and understanding”

D
Douglas Lang 2023-07-13

I have v23.7.3 installed on my MacBook. When I enter my password the screen goes to black and I can't enter anything. I have shut down my laptop and restarted but still the same issue.

O
Ogie Osasere 2023-03-13

Someone sent me some coins and till now I haven’t received it yet

G
Gary Lantz 2022-12-09

I want to exchange Bitcoin ($100) for another cryto. When I select exchange, nothing gets loaded no matter how long I leave it open. The dots on the left just keep scrolling.

R
Robert Young 2022-07-24

On my windows laptop, I click on the icon, the login window opens. I enter my password then the window disappears but my wallet dashboard does not open. When I hover over the icon on my taskbar, I see that I have successfully logged in and that I need to update the app yet I cannot use the app. Additionally, I tried used my 12 key words to log in on a different device and that too did not work.

L
Lucy Petz 2022-06-07

App opens to password screen but won't accept any entry. Cannot log in. Cannot type anything.

1
111 2022-05-28

Can't exchange in app since latest update, app just closes on every attempt?

C
Craig Carrillo 2022-05-20

Wallet was working fine until I downloaded the update. Now it won't open.

J
Joan Sparrow 2022-05-16

I cannot open Exodus wallet.

J
John L 2022-05-15

After chromebook update this morning, I can enter my password to log in but nothing but black screen after successful log in.

C
Charles Harrison Moreau 2022-04-23

The app opens up but it is unresponsive. It will not do anything.

M
Michele L 2022-04-18

Exodus wallet not synced even with correct secret passphrases

R
R B 2022-04-14

After biometric input app is frozen. Cannot open. If I try to bypass fingerprint login and use passcode screen is frozen; cannot input code to log in. Effectively locked out of wallet.

S
Sameproblem 2022-04-11

cant input passcode..screen is frozen

D
David 2022-04-07

Frozen screen after I put in my fingerprint. If I close to enter passcode, still frozen. Everything is unresponsive.

C
Colm Clarken 2022-03-14

I have Exodus installed on my laptop. It will not open now.

Showing 1-18 of 18 reported issues:

Have a Problem with Exodus: Crypto Bitcoin Wallet? Report Issue






  Contact Support

Verified email  

Contact e-Mail: support@exodus.io


Verified email ✔✔

E-Mail: support@exodus.com

Website: 🌍 Visit Exodus Website

Developer: Exodus Movement, Inc.