eCharge+ Status

Last Updated on 2025-05-13 by innogy eMobility Solutions GmbH

I have a problem with eCharge+

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⚠️ Most reported problems ⚠️

Not working

62.5%

18.8%

Account

6.3%

Connection

6.3%

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Common eCharge+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eCharge+ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eCharge+ App
1. On android, goto Settings » eCharge+ » click [Force Stop]

Clear eCharge+ App Cache and Data:
1. On android, goto Settings » Apps » eCharge+ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eCharge+.

On android, goto Settings » Apps or Manage Apps tab.
Click eCharge+ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eCharge+ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eCharge+

E-Mail: support@echargenetwork.com

Website: 🌍 Visit eCharge Network Website

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Developer: AddÉnergie Technologies inc

Feb 19, 2025, 01:02 PM
a user from Frankfurt am Main, Germany reported problems with eCharge+ : Account
Feb 16, 2025, 08:22 PM
a user from Karlsruhe, Germany reported problems with eCharge+ : Connection
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