REDBOX app not working? crashes or has problems?

REDBOX Status

Last Updated on 2023-12-15 by redbox

I have a problem with REDBOX

Are you having issues? Select the issue you are having below and provide feedback to REDBOX.

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Something else

50.0%

Not working

45.0%

Audio

5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of REDBOX Problems 🔥

- Terrible locator map

- Can't pinch and zoom on the map

- List with addresses is not helpful

- Buggy and password reset doesn't work

- Poor quality when streaming on demand movies

- Can't make a second reservation with a new credit card number

📋 10 Reported Issues:

Neil 2024-01-12

Keeps saying update redbox tv when I go a channel

Nikki 2023-11-25

NOT working!! I uninstalled the app and reinstalled it on my iPhone, and it now won’t even let me login telling me it doesn’t recognize what I’ve typed! Very frustrating

Edna Hampton 2023-04-30

app is not working an i have tried multiple times

April 2023-02-09

All my other streaming apps are perfect. No problems. Redbox always freezes! And it’s always when it’s at a good part of the movie. Never during the ads. What’s up with that

⚠️ Troubleshoot | Report Issue ⚠️

Sherry Cassell 2023-01-10

Rented Top Gun Maverick, Movie is playing, audio fine but it is in black and white instead of color..................Can't determine what the problem is to correct it.

Teresa Darwin 2022-08-08

I installed app on Samsung tv but when I select something it freezes.

William Mitchell 2022-08-02

Redbox tv APK just updated on my 4k firestick and now the app says error can't fetch data

Peter Dow 2022-07-27

App keeps buffering then will stop all together, getting very frustrating to pay for movies that I have to keep reloading

Ken Bowater 2022-07-09

Free on-demand not working but live TV working play trailer work's

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Ken Bowater 2022-07-04

Movies on Redbox not working live TV working every time I try to put a movie on it keeps saying error

Showing 1-10 of 10 reported issues:

Have a Problem with REDBOX: Rent, Stream & Buy? Report Issue

Common REDBOX Problems & Solutions. Troubleshooting Guide

Table of Contents:

REDBOX iPhone Issues and Solutions

REDBOX iOS app crashes, not working, errors
REDBOX iOS app network issues
REDBOX on iOS has black/white screen

REDBOX Android App Issues and Solutions

REDBOX has errors/crashing/not working
REDBOX server network connectivity issues
REDBOX has black screen

⚠️ Troubleshoot | Fix Now in One Click

REDBOX iPhone Issues and Solutions

How to fix REDBOX app crashes or not working on Iphone (iOS):

Close and restart the REDBOX app on iPhone
Update REDBOX app to the Latest Version for iOS
Uninstall and reinstall REDBOX iPhone app
Update your iPhone to the latest iOS version

Fix REDBOX on iPhone unable to connect to server/internet connection issues::

To resolve REDBOX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

REDBOX Android App Issues and Solutions

Fix REDBOX not working on Android, crashes, errors or is unresponsive:

Force Stop the REDBOX App
1. On android, goto Settings » REDBOX » click [Force Stop]

Update REDBOX to the latest version on PlayStore

Clear REDBOX App Cache and Data:
1. On android, goto Settings » Apps » REDBOX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart REDBOX.

Fix REDBOX unable to contact server/ REDBOX internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click REDBOX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto REDBOX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch REDBOX