Raley's Reviews

Raley's Reviews

Published by on 2021-05-20

At Raley's, Bel Air, & Nob Hill, we want you to have an easy shopping
experience. See our weekly ad promotions, create a list of products to order and
pick-up at select locations using eCart! With this app you can also accept your
Something Extra offers and use More For You on your eCart...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Raley's Reviews


  • By

    Outstanding service

    I have been using your service for a couple years now I think. It helps me immensely as I am disabled and have a daughter that is disabled. Your shoppers have all been extremely friendly, helpful, and professional. I have been very happy with the foods they need to pick out in produce and meat departments, a concern for this type of service. I’ve never been disappointed. I love that they text me with any questions or substitutions. I am now living in Kelseyville but travel down to pick up my groceries or have my ex-husband bring them up to me. I’ve tried the Safeway delivery service up here and it’s bad! I’ve been a happy customer of Raleys since 1989, since we first moved to Rohnert Park! I will continue to shop there until you open a store up here some day! Thanks, Cathy Van Dalen





  • By

    Really convenient

    I love the convenience of the app but could use some improvements....when I click on my special offers, I wish I could add those items directly to my cart instead of having to type in the search bar for the item and add to cart and then have to go back to special offers to remember the next item and search for it, etc. Would really help save a lot of time. Also, it would be nice if the discounts would show up in your cart before checking out so you can see that they were applied. It’s not until you’re about to pay that you are able to see a discount applied and it never seems like the total discounts were applied so maybe an itemized list of how much you saved for each item would be nice to know it really worked.


  • By

    1st time delivery

    I was excited about trying out your delivery service as I am without a car today. I started out on my laptop because it is easier for me to navigate that instead of my phone. I became very frustrated because your site does not seem to be working properly today. I tried multiple times to sign in (been a member for a long time) but nothing would happen when I clicked. I went to all different areas of your site that have sign-ins, but none of them worked. It was also hard to find delivery verses pick up. Couldn’t get it to work so went to my phone. Had problems putting in my payment info (kept freezing up), so much so I lost my time slot. The whole process took over 30 minutes to order 3 items. I could have rode my bike! Anyway, finally got it done and looking forward to the delivery.


  • By

    Good app ... not great

    I use this app weekly to order my groceries. Love that raleys offers delivery and I always get great service. However, the app is clunky. Checking the boxes next to items often sends you to the item, instead of adding or removing from cart. Search function is getting better, but needs work. The notes section is hard to find. The most annoying thing is having to login every time. The “remember me” button seems to do... nothing. If that ONE thing got fixed, my rating would go to a 4. To get to a 5 star rating: I’m waiting for a more “virtual” shopping experience — like google street view for the grocery store — being able to see a picture of the produce aisle or meat or deli/bakery section and getting to tap on anything that looks appealing.


  • By

    More Info Needed

    The app is easy to use. Sometimes searches don’t find exactly what you’re looking for if you don’t know the products exact name, but usually trying different search time allows one to find what they are looking for. Biggest problem is lacking product info! Nutrition labels and product ingredients are not available, just small low quality images. This makes it difficult to shop with dietary restrictions. When you are in store shopping, all of this info is at your fingertips. App needs to be updated to include this information to make online shopping a viable replacement for going to the store.


  • By

    TO ALL PREGNANT MAMAS!!

    Raley’s ecart pick up is THE best. First off, I love that their app shows you prices of things they carry unlike Safeway’s app. Second, you can do quick reorders of things you have already purchased so you don’t have to search and add each thing individually again or save it in a list. There is a previously purchased section to add anything you missed. Third, being able to pick up my groceries around my schedule when I was pregnant with my third baby was a life (and feet) saver! I have already recommended it to all my family and friends and now I highly recommended it to you!


  • By

    Great App

    I love using the app as it keeps me track with my spending. However, I think this app could improve especially the pick up part. Developers should check out a major store that starts with a W, as their app is super easy and awesome pick up, no calling, no texting when your time comes to pick up you simply check in, and they track where you are so your groceries are ready to go when you arrive. When you arrive, the app will ask which parking number you are in and color of car in and out within 5min.... I love Raley’s food selection as you always have what I need and great produce!





  • By

    Great Convenience

    I am currently disabled and not able to drive so this app. Has made it possible for me to be much more independent. I used to shop at Raley’s every week and this app. Has allowed me to continue my routine, even though I am unable to visit the store in person. When I return to full health, I intend to continue use of this app and their delivery service to save me some time. It has truly improved my life and been a tremendous help to me while recuperating but I see enormous value for able-bodied customers as well. THANK YOU Raley’s!


  • By

    Good but freezes, doesn’t lose info

    It’s easy to navigate but freezes when trying to do certain functions in certain screens. No back arrow or “x” (close page) is available so the only option is to completely close and reopen the app. None of the info entered to that point is lost so it’s not devastating, only annoying. I LOVE the “previous purchased” and “on sale” sections. I shopped in half the time or faster because of those sections. Ecart has removed the dread in grocery shopping and the delivery option is a game changer. 100% worth the money.


  • By

    On Line Shopping

    I was given the option of choosing some brand name frozen potatoes, when I did, the system said there was no such choice. I also wish the system would permit me to keep a card on file so pmt is taken care of before I arrive - I pull up, you load my groceries and I’m gone - like at Walmart. I appreciate you offering this way to shop, but I think you should keep auditing it and upgrading it. I would hate for it to go away as it’s so much easier than walking into the store, wondering how the store will be arranged today. Thank you. This app is not user friendly. You need to get a focus group of end users together to help you redesign it.


  • By

    Life Saver

    As a single mom I can only be in so many places at once. I used to use e-cart to save time on my grocery shopping which was great but this service is by far the best. I can get deliveries within hours of ordering so if I have unexpected needs during my already chaotic week I can actually pull it off without panicking. I’m saving countless valuable hours doing my grocery shopping online. Thank you Raley’s for this service. One tip for improvement... sync my Alexa grocery list to my account.


  • By

    Awful.

    Awful. This is worse than before. Fix it. Every time I need to put in a e-cart order app isn’t functioning. What the freaking point??? This is an awful app! Safeway seems to be my choice now! Raleys get your act together because you will start to lose customers... Update: App is still horrible. I have reinstalled many times. I keep losing my cart. But it seems Raleys doesn’t care. Found out that WalMarts app works better and the prices are cheaper!


  • By

    Raley’s ECart App

    The app is great and easy. HOWEVER - the store personal are hit or miss on the actual items being delivered. Produce and bakery items have not been of the best quality and several times multiple items have been paid for but not delivered. Store staff is ALWAYS very willing to correct these issues, I just wish they’d stop happening at all. Corporate surveys are useless - never once has anyone acknowledged my over payment or their under delivery.


  • By

    Love ECart!!

    My wife and I love ECart because it makes grocery shopping easy and fun! During the week we crest our list and add to cart. We schedule our pick up when it is convenient for our active lifestyle with an infant and pick up our groceries on the way home. The Antelope Store has an amazing staff which picks the best fruits and vegetables for our family! We will continue using ECart and love seeing the personalized coupons for our future purchases!


  • By

    Not bad, and it would be even better if...

    This app is not bad but there are certain quirks that you have to get used to using. For instance, it doesn’t automatically load my personalized offers so you need to go in and select the offers before they are available to you. Additionally, every time I check out it brings up my address and make me save it again before I can continue. It used to allow me to select it without saving it again, which I miss. Overall, it works and I am use to some of the features.



A better way to Contact apps


You can now contact Raley's customer service directly
via Email using our new site - AppContacter.com

Contact Raley's directly


Is Raley's Safe?

Yes. Raley's is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 11,362 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Raley's Is 24.2/100.


Is Raley's Legit?

Yes. Raley's is legit, but not 100% legit to us. This conclusion was arrived at by running over 11,362 Raley's User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Raley's Is 24.2/100.


Is Raley's not working?

Raley's works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Raley's? Report Issue

Leave a comment:



Why should I report an Issue with Raley's?

  1. Pulling issues faced by users like you is a good way to draw attention of Raley's to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Raley's customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Raley's.


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