Grasshopper app not working? crashes or has problems?

Grasshopper Status

Published by Grasshopper on 2024-05-23

Grasshopper customers can now run their businesses from anywhere with the new
Grasshopper iPhone app: * Call and text* using your Grasshopper number
(requires working phone service on your iPhone and data access) * Text in US
now supports MMS and Group messaging capability * Check messages and call
history * Set up push notifications for missed calls and messages * Sign &
email faxes and PDFs** * Easily call.

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Common dislikes about Grasshopper app

- Calls get dropped while waiting

- Texts don't get to destination

- Frustrating to use

- Expensive for what it does

- Difficult to port contacts to another platform

Have a Problem with Grasshopper? Report Issue

Common Grasshopper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Grasshopper app on iOS and Android devices. Solve all Grasshopper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Grasshopper iPhone Issues and Solutions

Grasshopper iOS app crashes, not working, errors
Grasshopper iOS app network issues
Grasshopper on iOS has black/white screen

Grasshopper Android App Issues and Solutions

Grasshopper has errors/crashing/not working
Grasshopper server network connectivity issues
Grasshopper has black screen

Grasshopper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Grasshopper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Grasshopper app crashes or not working on Iphone (iOS):

Close and restart the Grasshopper app on iPhone
Update Grasshopper app to the Latest Version for iOS
Uninstall and reinstall Grasshopper iPhone app
Update your iPhone to the latest iOS version

Fix Grasshopper on iPhone unable to connect to server/internet connection issues::

To resolve Grasshopper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Grasshopper black/white screen (blank screen) on iPhone:

Follow the Grasshopper iOS app troubleshooting guide Here →

Grasshopper Android App Issues and Solutions

Fix Grasshopper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Grasshopper app issues:

Force Stop the Grasshopper App
1. On android, goto "Settings" » click Grasshopper app. » click "Force Stop".

Update Grasshopper to the latest version on PlayStore

Clear Grasshopper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Grasshopper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Grasshopper.

Fix Grasshopper unable to contact server/ Grasshopper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Grasshopper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Grasshopper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grasshopper on android.

Solve Grasshopper black/white screens issue on Android:

Follow the Grasshopper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grasshopper, developers of Grasshopper.

100% Contact Match

Developer: Grasshopper Group LLC

E-Mail: [email protected]

Website: Visit Grasshopper Website

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website

About this app

Note: Grasshopper works by calling an access number through your iPhone's regular dialer app after sending a 'heads up' by data to our servers beforehand. Sound professional and stay connected from anywhere, always, with the this app iPhone app. So you need to have voice AND data access for Grasshopper to work. *Available in US only. **To sign any PDF, simply click the actions icon when viewing a PDF and choose "open in this app" option.