Banking app not working? crashes or has problems?

Banking Status

Last Updated on 2024-09-24 by Volkswagen Financial Services AG

I have a problem with Banking

Are you having issues? Select the issue you are having below and provide feedback to Banking.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Not working

57.1%

42.9%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Banking? Report Issue

Common Banking Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Banking app on iOS and Android devices. Solve all Banking app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Banking iPhone Issues and Solutions

Banking iOS app crashes, not working, errors
Banking iOS app network issues
Banking on iOS has black/white screen

Banking Android App Issues and Solutions

Banking has errors/crashing/not working
Banking server network connectivity issues
Banking has black screen

Banking iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Banking app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Banking app crashes or not working on Iphone (iOS):

Close and restart the Banking app on iPhone
Update Banking app to the Latest Version for iOS
Uninstall and reinstall Banking iPhone app
Update your iPhone to the latest iOS version

Fix Banking on iPhone unable to connect to server/internet connection issues::

To resolve Banking network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Banking black/white screen (blank screen) on iPhone:

Follow the Banking iOS app troubleshooting guide Here →

Banking Android App Issues and Solutions

Fix Banking not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Banking app issues:

Force Stop the Banking App
1. On android, goto "Settings" » click Banking app. » click "Force Stop".

Update Banking to the latest version on PlayStore

Clear Banking App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Banking app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Banking.

Fix Banking unable to contact server/ Banking internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Banking » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Banking » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Banking on android.

Solve Banking black/white screens issue on Android:

Follow the Banking android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Volkswagen Financial Services AG, developers of Banking.

Verified email

Contact e-Mail: [email protected]

About this app

Built-in security technology keeps your this app details safe and private. Manage your money on the move - fast, convenient and free. We listen to your input and appreciate your e-Mail at bankingapp@vwfs. com or use our feedback function within the this app app.