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About: Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus
is due with live updates – you can do all this and more with the First Bus App
making bus travel even easier. PLAN YOUR JOURNEY With our door to door route
planner, you can check your quickest way to work or plan a new adventure.



First Bus Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FirstGroup Plc



Verified email ✔✔

E-Mail: app@firstbus.co.uk

Website: 🌍 Visit First Bus Website

Privacy Policy: https://www.firstbus.co.uk/privacy-policy

Developer: FIRSTBUS








4 Most reported problems 😔💔

4.7 out of 5
Rose McGowan
2023-08-14

Having difficulty accessing first bus app Is it me?

Might as well not exist

2022-05-07

by Cheese Is Cheese23

SOOOO many times, buses just don’t arrive - and if they do show up, they’re just about always late. There might as well not be a timetable, the buses just come & go as they feel like. Maybe this is a unique experience to Bath - but the app is thereby pointless as the buses don’t even attempt to stick to any sort of timetable. It’s just luck if you get the bus... the app is therefore useless.

Fix it.

2022-05-14

by Ihateyourpopupss

Every time there is an update more stuff is broken. Don't you even check it before you release it. Doesn't load any next buses. Waste of space on my phone

Problems

2022-05-21

by Aziz Gh

It was perfect but since O update to ios8 it start close every time I try open it


Have a Problem with First Bus? Report Issue




Why should I report an Issue with First Bus?

  1. Pulling issues faced by users like you is a good way to draw attention of First Bus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a First Bus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using First Bus.


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