Contact First Bus

Contact First Bus Support


Company Name:

About: Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus
is due with live updates โ€“ you can do all this and more with the First Bus App
making bus travel even easier. PLAN YOUR JOURNEY With our door to door route
planner, you can check your quickest way to work or plan a new adventure.



First Bus Customer Service ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

First Bus Contact Information

Listed below are our top recommendations on how to get in contact with First Bus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact First Bus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FirstGroup Plc



Verified email ✔✔

E-Mail: app@firstbus.co.uk

Website: ๐ŸŒ Visit First Bus Website

Privacy Policy: https://www.firstbus.co.uk/privacy-policy

Developer: FIRSTBUS


52.94% Contact Match

Developer: Firstgroup PLC

E-Mail: no-reply@firstbusconnect.com

Website: ๐ŸŒ Visit First Bus Connect Website






Read 4 Customer Service Reviews ๐Ÿ˜ญ๐Ÿ˜”๐Ÿ’”

4.7 out of 5
Rose McGowan
2023-08-14

Having difficulty accessing first bus app Is it me?

Might as well not exist

2022-04-30

by Cheese Is Cheese23

SOOOO many times, buses just donโ€™t arrive - and if they do show up, theyโ€™re just about always late. There might as well not be a timetable, the buses just come & go as they feel like. Maybe this is a unique experience to Bath - but the app is thereby pointless as the buses donโ€™t even attempt to stick to any sort of timetable. Itโ€™s just luck if you get the bus... the app is therefore useless.

Fix it.

2022-05-07

by Ihateyourpopupss

Every time there is an update more stuff is broken. Don't you even check it before you release it. Doesn't load any next buses. Waste of space on my phone

Needs so much work

2022-05-14

by Applebassoon

So many bugs! I could put together a better app.


Have a Problem with First Bus? Report Issue




Why should I report an Issue with First Bus?

  1. Pulling issues faced by users like you is a good way to draw attention of First Bus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a First Bus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using First Bus.


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