Company Name: DoubleMap
About: DoubleMap is the provider of an innovative Automatic Vehicle Location (AVL) platform for university
and public transit systems.
Headquarters: Indianapolis, Indiana, United States.
Listed below are our top recommendations on how to get in contact with DoubleMap Bus Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DoubleMap Bus Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for DoubleMapby SueBob95
This app is better than nothing. It works sometimes and it at least shows me where bus stops are and what buses stop there (though this info is wrong a lot). The times are more or less close to the actual times give or take 15 minutes. However this app often screws up entirely. I currently am sitting in the freezing cold waiting for a bus that this app said has arrived and left 4 tunes despite it never having passed by. NO bus has passed by, not even going the other direction. This is a problem I have often with the app. Basically the app has a more or less a good approximation of bus times between 9-6. Before and after that it’s a free for all. I’d like to add that even when there’s NO TRAFFIC the times are still WILDLY inaccurate.
by Vcddsdyyh
Besides the fact that it has a live bus tracker, that is usually not accurate, none of the bus schedule times ever match up with when the buses are actually getting you. It could say a bus is supposed to pick you up at noon and you won’t see a bus even parked waiting to leave until 12:30. there’s gonna come a point where they actually have to make a change and update the app regularly because it is ridiculous how inaccurate this app is for the amount of users on it.
by Rampling
It is very important to me to plan out my bus travel routes the night before I’m going to go on a bus trip. However this app displays absolutely nothing when the buses aren’t running! It doesn’t display the path they take, and it doesn’t display the stops that I need to see to plan my route. No information at all is shown for the routes outside of the hours that the buses run.
Hugely Disappointing 😿
But I do like the GPS, and the list of stops for each route. I can’t speak to the accuracy yet, since I haven’t tried out the app yet while the buses are running.
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