Contact Busuu Support

by Escoce

So, I started the trial and I liked busuu, but as I progressed through the program I found I needed to go back to previous lessons a lot, which isn’t very easy to do without interrupting and having to restart your current lesson. That made review pretty difficult. I also was dismayed at how quickly my “fluency” rating was increasing despite the fact I continuously needed to review old material. I finally felt I wasn’t really learning much. Plus, you aren’t really taught the written languages. The hiragana and katakana seem to be included incidentally, and kanji get thrown in randomly without explanation.

I hate to say this, but at least for me I found better resources Learn Japanese!!, Learn Japanese!-Kanji and Learn Japanese!!! seem to really be in tune with modern learning techniques, force you to review items you make mistakes on more often, and uses SRS review methods. You don’t need to know what SRS means, but it’s damned clever and really reinforces what you have learned.

Also, Anki is great for memorizing the Japanese alphabets, it’s REALLY important to learn those first if you are even a little bit serious about learning Japanese. I think busuu could really improve itself if it took a few pages from these other programs. If they did that, and I had a chance to review the program again, I would like the chance to delete this review and give them the stars I wanted to when I first downloaded the program.

by HomoAngelisus

The study plans and the very easy to follow short lessons makes Busuu one of, if not my favorite, favorite language learning apps. The only problem, which may or may not be a problem for others, is the limitation on how many study plans you can have going at once. If you’re like me and love learning languages, you would probably want to be able to have two or even three study plans going for different languages at a time. However, Busuu limits this to just one, even with a Premium Plus account! Thankfully, everything else is amazing. The remaining features barely make up for this lack in freedom for learning more than one language. Overall, it’s a great app. I’m just a little disappointed with this one feature, or lack there of. I would highly recommend it to anyone that only plans on learning one language though.

In Response to the Developer
I appreciate the concern and with all due respect, it doesn’t seem like the decision to learn more than one language at a time should be up to someone that doesn’t know me or my motivations. That kind of decision should be up to the user, or at the very least, a feature for Premium Plus members. I am saying this with much respect and appreciation for what is already made available. Thank you.

by Ahja Reyn

I’m loving Busuu so far. It’s a refreshing take on learning a language vs what many other apps tend to do. This one actually includes real photos with their vocabulary, which helps solidify the language better in your mind vs mentally translating it to English first. They also have conversation demos spoken by actual ppl so you can pick up the proper inflections. AND there is a social option where every once in a while you are offered to put something out there for native speakers to read/listen and correct if needed. You, in turn, can help others by correcting their work as well.

Update: I dropped my rating down by a star because while I do still love it, I feel like this lessons are only giving you the basics of what they expect you to learn? You get some vocabulary, but no practice on sentence structure for how to use it. So when the dialogue comes around, all I can catch are the few words I learned and I have no idea what they are actually talking about and what is other vocab I wasn’t taught and what are all these sentence particles I was never shown.

I wish there would be a better breakdown of grammar and sentence structure because while the lessons do a great job at holding your hand in the beginning, I feel a little thrown off a cliff now.