Pinkberry app not working? crashes or has problems?

Pinkberry Status

Last Updated on 2023-11-08 by Pinkberry, Inc.

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Common Pinkberry Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pinkberry app on iOS and Android devices. Solve all Pinkberry app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pinkberry iPhone Issues and Solutions

Pinkberry iOS app crashes, not working, errors
Pinkberry iOS app network issues
Pinkberry on iOS has black/white screen

Pinkberry Android App Issues and Solutions

Pinkberry has errors/crashing/not working
Pinkberry server network connectivity issues
Pinkberry has black screen

Pinkberry iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pinkberry app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pinkberry app crashes or not working on Iphone (iOS):

Close and restart the Pinkberry app on iPhone
Update Pinkberry app to the Latest Version for iOS
Uninstall and reinstall Pinkberry iPhone app
Update your iPhone to the latest iOS version

Fix Pinkberry on iPhone unable to connect to server/internet connection issues::

To resolve Pinkberry network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pinkberry black/white screen (blank screen) on iPhone:

Follow the Pinkberry iOS app troubleshooting guide Here →

Pinkberry Android App Issues and Solutions

Fix Pinkberry not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pinkberry app issues:

Force Stop the Pinkberry App
1. On android, goto "Settings" » click Pinkberry app. » click "Force Stop".

Update Pinkberry to the latest version on PlayStore

Clear Pinkberry App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pinkberry app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pinkberry.

Fix Pinkberry unable to contact server/ Pinkberry internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pinkberry » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pinkberry » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pinkberry on android.

Solve Pinkberry black/white screens issue on Android:

Follow the Pinkberry android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pinkberry, Inc., developers of Pinkberry.

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