Pinkberry Reviews

Pinkberry Reviews

Published by on 2023-11-08

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Overall Customer Experience 😎


👿🤬😠 Negative experience
47.8%

😎👌🔥 Positive experience
36.0%

🙄💅🫥 Neutral
16.2%

~ from Justuseapp.com NLP analysis of 747 combined software reviews.



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Amazingly bad

2022-12-11

What's going on with this app? A few years ago I really liked it and was impressed with the creativity of their flavors and presentation. Now it feels like TCBY. Same flavors all the time. And now Pinkberry. Holy cow... Terrible - not consistent with the image they want to project as an upscale yogurt company. It communicates that they put no thought into their products. Huge step backward for a company that should be trying a lot harder. Special bonus - when I tried to search for flavors at my local store, Pinkberry redirects me to a website that doesn't work. Get your act together this app - Pinkberry is not acceptable and will cost you business.

Love the yogurt not the app

2023-01-12

Pinkberry hasn’t been as useful as I thought it would be. What’s annoying is is that for the apps I have and that exist in general, there is no easily locatable logout function for this app. Pinkberry doesn’t appear to have been updated for yrs. I’ll save my card number elsewhere and delete Pinkberry

Add Points AFTER Purchase

2023-02-13

I couldn’t get Pinkberry Store to load before the purchase, so I was unable to download it for the barcode; I missed an opportunity to gain points.
If there was an option to scan a receipt when this issue happens that would be Great! (Or some other options to make up for collecting points, like the option to submit the phone number associated with the account; that would be a more earth-friendly option.)

Needs some improvement

2023-03-14

I love having coupons on my phone. However, I don’t understand all of the abbreviations. Could y’all add more information to the coupons?

App is only good for tracking your freebies

2023-04-15

If you are a huge this app fan like me you’ll have mixed feelings about Pinkberry. It’s great for tracking your purchases, and understanding store locations. However, you can never find the flavors you want at the stores indicated because the stores do not update flavor offerings at all – like ever. You have to call the store for flavors before wasting your time driving out to it.

Great FroYo, Less Great App

2023-05-16

Who doesn’t love the tart deliciousness of this app? But Pinkberry seems to have recently changed and in order to retrieve my forgotten password I had to laboriously fill in all my card and billing info again—does it not talk to Apple?

Milk chocolate crunch

2023-06-17

I’d give 5 stars but the choc crunch is wayy too expensive and they’re very cheap about it… if they would just make the price like 12 scoops for $5 i’d go almost every other day.

LOVE IT

2023-07-18

this app ignited my love for froyo and has since been my favorite froyo spot but I love them even more after receiving a free reward for my 1/2 birthday! I thought I was the only one who cared about my 1/2 birthday!!

Colombia

2023-08-19

Columbia location in New York is the best, wish they had more flavors available but their frozen yogurt had the best texture

Visit to Hyperion /Rowena

2023-09-20

I took a friend yesterday afternoon
For a nice treat !! We tried different flavors
I loved coconut with chocolate
Every body was very friendly and we were very pleased to stopped by !!
Thank you.

I love Pinkberry

2023-10-21

The flavors and customer service is always amazing ❤️so many toppings… I’m here at least 2x a week so the young lady who works there suggested Pinkberry for bonus goodies🥰💯GOooooo lemoncello 🖤💜🖤❤️

Best yogurt I’ve had and that they don’t overcharge

2023-11-22

I absolutely love this app! My favorite is the hazelnut, but everything is oh so delicious! I love the fact that after you put all the toppings you want, you don’t end up paying almost $15 like at Red Mango and other yogurt shops. I just bought one with EVERYTHING I wanted and it was $9 (Large)🤤

Easy to keep track of points

2023-12-23

If I don’t have my card in me I always have my phone and can get points

All time Fave

2024-01-24

The pomegranate is the best froyo on planet earth.
I will get some if I am near a this app no matter what!
Get in my way at your own risk.
I will acquire pomegranate this app at any cost (life and limb included).

Absolutely the best!!!!

2024-02-25

this app is what I look forward to when the weather starts getting better in NYC. They have amazing flavors and toppings. Customer service is 100% at all this app stores. ⭐️⭐️⭐️⭐️⭐️⭐️

Wish I had downloaded this earlier

2024-03-26

Like the loyalty program. Wish I had been using Pinkberry earlier

Great - Easy to Pay & Get Rewards

2024-04-27

Super easy now to rack up points for future purchases! Download, save it for when you need it!

Pinkberry is the best

2024-05-28

My daughter and I love this app but I have experience, bad customer service at the 42nd location have not gone back since. Maybe we will visit another location soon.

Happy Birthday!

2024-06-29

Been a fan from the beginning and still I love! Thank you for consistency in flavor. I personally like originality and am not interested in the multiple flavor...it takes away from the authenticity, so thank you for remaining constant 😁😊😋😋

Love love Pinkberry

2024-07-30

I go to at least once a week. I go so much until the people there know what I’m going to order. I alway get the large take home filled with a mixture of pomegranate and strawberry lemonade. Delicious yum yummmm. The best yogurt place in the world. ❤️❤️❤️❤️

Bad update

2024-12-19

As if Pinkberry wasn't bad enough... this update took away location hours and flavors. And when you go to the website for flavors at X location you can't navigate home to see the hours. A complete idiot programmed this. And more idiots signed off and paid the other idiot.

Can't order or change my pw on the app

2024-12-19

When most chains are putting out apps that allow you to order ahead, this app's app is barely much more than informational. I can't even change my password. Please update! this app is my favorite chain! Thanks!

Strong Yogurt

2024-12-19

We like the original tart because of the way that it is.



Is Pinkberry Safe? 🤗🙏


Yes. Pinkberry is very safe to use. This is based on our NLP (Natural language processing) analysis of over 747 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Pinkberry Is 42.9/100.


Is Pinkberry Legit? 💯


Yes. Pinkberry is a totally legit app. This conclusion was arrived at by running over 747 Pinkberry User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pinkberry Is 62.2/100..


Is Pinkberry not working? 🚨


Pinkberry works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Pinkberry? Post a Review




Features

See how Pinkberry loves you back with our Pinkcard app. Enjoy a free small swirl with toppings after every 10 purchases, plus you'll get exclusive rewards for joining, and on your birthday and half birthday. Download our Pinkcard app today and take advantage of: • Tracking purchases towards your next reward • Accessing exclusive deals and offers • Finding locatios nearest you • Purchasing e-gift cards • Browsing the Pinkberry menu to see the latest flavors.