Are you having issues? Select the issue you are having below and provide feedback to Turo — Car rental marketplace.
- Negative experiences with unreliable hosts
- Ambiguous listings
- Loss of 20kwh battery space
- Difficulty charging with level 2 charging
- Company will say you did damage to the car when pictures show otherwise
I keep trying to book a car but it freezes on after I hit the BOOK button
Not letting me open up bookings or respond to emails
Have had the same "you're not allowed to list vehicles at this time" message when trying to list. Have contacted customer support multiple times and they always say they're on it, and that I should be receiving an email when it's approved. It's been a month and still no email.
Won’t let me complete a reservation
I cannot log in to my Turo account. I am 'blocked'. How do I get 'un-blocked'?
Immediately I’m done listing my car as a host instead of listed it says incomplete
I can’t list my car as a host. On the app it won’t load the page and on the desktop website it says “you’re not allowed to list vehicles at this time”
Not working or letting me look at any cars
Unable to sign in using app or online.
Having issues with the app as a whole. It wont open messages, host and renter details, booked details or anything. I’m unable to get in contact or check guest in correctly through the app. This is embarrassing and unprofessional
Turo go - froze my tesla app and wont work for guest - had to physically unlock the car - disappointment and makes host look bad to guests. 4/15/2022
Complete guide to troubleshoot Turo — Car rental marketplace app on iOS and Android devices. Solve all Turo — Car rental marketplace app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Turo Inc., developers of Turo — Car rental marketplace.
E-Mail: [email protected]
Website: 🌍 Visit Turo Website
Privacy Policy: https://turo.com/policies/privacy-policy
Developer: Turo Inc.
Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up. Whether it’s a truck to help on moving day, a swanky exotic for a luxurious weekend away, or a classic cruiser for a picture-perfect road trip, with more than 600,000 vehicles listed worldwide, Turo lets you find the perfect vehicle for your next adventure. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of local hosts across the US, Canada, and the UK. Note: Continued use of GPS running in the background can dramatically decrease battery life.