PDI app not working? crashes or has problems?

PDI Status

Published by Political Data Inc. on 2024-01-16

Canvassing has never been easier. PDI Mobile Connect brings the power of
The-PDI.

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Most reported problems

Reported Issues: 2 Comments

By Rachael Ruring 1 year ago

I try to log into the PDI app for my job, after I put my account info in it starts loading the home page for the app but then immediately crashes kicking me out of the app altogether, rinse and repeat now here I am. please help

By Ligia Navarro 2 years ago

New PDI crashes all the time. Please help

Have a Problem with PDI Mobile Connect? Report Issue

Common PDI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PDI app on iOS and Android devices. Solve all PDI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PDI iPhone Issues and Solutions

PDI iOS app crashes, not working, errors
PDI iOS app network issues
PDI on iOS has black/white screen

PDI Android App Issues and Solutions

PDI has errors/crashing/not working
PDI server network connectivity issues
PDI has black screen

PDI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PDI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PDI app crashes or not working on Iphone (iOS):

Close and restart the PDI app on iPhone
Update PDI app to the Latest Version for iOS
Uninstall and reinstall PDI iPhone app
Update your iPhone to the latest iOS version

Fix PDI on iPhone unable to connect to server/internet connection issues::

To resolve PDI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PDI black/white screen (blank screen) on iPhone:

Follow the PDI iOS app troubleshooting guide Here →

PDI Android App Issues and Solutions

Fix PDI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PDI app issues:

Force Stop the PDI App
1. On android, goto "Settings" » click PDI app. » click "Force Stop".

Update PDI to the latest version on PlayStore

Clear PDI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PDI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PDI.

Fix PDI unable to contact server/ PDI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PDI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PDI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDI on android.

Solve PDI black/white screens issue on Android:

Follow the PDI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Political Data Inc., developers of PDI.

100% Contact Match

Developer: Political Data Inc

E-Mail: [email protected]

Website: Visit PDI Website

About this app

With this app Mobile Connect, your field operation is directly integrated with your campaign on The-this app. com, saving canvassers time and giving the campaign confidence that their data is being collected quickly and accurately. Lists from The-this app. com can be imported directly to your mobile device anywhere you have an internet or cellular connection. this app Mobile Connect brings the power of The-this app. com to your mobile device. You’ll spend a lot more time canvassing and a lot less time collecting lists and entering data. Once you are done canvassing, you can easily upload your data to your campaign at The-this app. com.