Ask app not working? crashes or has problems?

Ask Status

Published by RTA Apps Ltd on 2023-05-05

No1 Amazon Alexa Guide! Ask for Amazon Alexa Echo App for the Amazon Echo or
Dot, is a revolutionary must have for your home. Learn over 1200 commands for
your Amazon's Alexa Echo or Dot.

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Reported Issues: 1 Comments

By DOUG FANBERG 5 months ago

Until recently I could just press the Ask Alexa button, issue a command or ask a question, it would just process it, do it and go away. That was perfect. Now, it insists on displaying a interface with keyboard and or mic and it sucks. Please tell me how to fix. This is horrible. It was great just the way it was. Please fix this or tell me how to fix this. I've gone into its settings and there is no help there. I cuss every time I have to use it first thing in the morning when I want to snooze for a few more minutes.

Common dislikes about Ask app

- Ads pop up frequently when accessing different categories

- Some users may find the app unnecessary if they are already familiar with Alexa's commands

Have a Problem with Ask for Amazon Alexa App? Report Issue

Common Ask Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ask app on iOS and Android devices. Solve all Ask app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ask iPhone Issues and Solutions

Ask iOS app crashes, not working, errors
Ask iOS app network issues
Ask on iOS has black/white screen

Ask Android App Issues and Solutions

Ask has errors/crashing/not working
Ask server network connectivity issues
Ask has black screen

Ask iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ask app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ask app crashes or not working on Iphone (iOS):

Close and restart the Ask app on iPhone
Update Ask app to the Latest Version for iOS
Uninstall and reinstall Ask iPhone app
Update your iPhone to the latest iOS version

Fix Ask on iPhone unable to connect to server/internet connection issues::

To resolve Ask network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ask black/white screen (blank screen) on iPhone:

Follow the Ask iOS app troubleshooting guide Here →

Ask Android App Issues and Solutions

Fix Ask not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ask app issues:

Force Stop the Ask App
1. On android, goto "Settings" » click Ask app. » click "Force Stop".

Update Ask to the latest version on PlayStore

Clear Ask App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ask app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ask.

Fix Ask unable to contact server/ Ask internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ask » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ask » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ask on android.

Solve Ask black/white screens issue on Android:

Follow the Ask android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RTA Apps Ltd, developers of Ask.

13.33% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Ask Website

About this app

Use our this app for Amazon Alexa Echo App for the Amazon Echo or Dot to create your own sayings for your Amazon Alexa device, and then share them with your friends! Invite this app for Amazon Alexa Echo App for the Amazon Echo or Dot to a party, and get your friends to guess Alexa's response to your questions! Unlock your investment in your Alexa powered device with our fun new this app Alexa App for the Amazon Echo or Dot App! You can also use our this app for Amazon Alexa Echo App for the Amazon Echo or Dot to talk directly to your Alexa device, without you saying a word! Download this app for Amazon Alexa Echo App for the Amazon Echo or Dot, for over 1200 different questions that you can this app Alexa. Works with the Amazon Echo, Dot, Show and all Alexa devices. this app for Amazon Alexa Echo App for the Amazon Echo or Dot is great fun for all the family ! Learn over 1200 commands for your Amazon's Alexa Echo or Dot. this app for Amazon Alexa Echo App for the Amazon Echo or Dot, is a revolutionary must have for your home. You'll be rolling in the aisles with some of the answers!