Amazon Kids+ app not working? crashes or has problems?

Amazon Kids+ Status

Published by on 2023-10-11

Amazon Kids+ is an all-in-one kids’ app for learning and entertainment. Your
children will have unlimited access to over 10,000 kid-friendly movies, TV shows
& books tailored for children 3 – 12 years old.


I have a problem with Amazon Kids+

Are you having issues? Select the issue you are having below and provide feedback to Amazon Kids+.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
900.0%

Not working
100.0%


Reported Issues: 9 Comments

By Candice Malbouf   1 year ago


my girls Amazon kids plus+ profiles will not open on their respective tablets— “oops something went wrong” error message. we’ve been using for months without problem. Updates are all current. Have working Wi-Fi for all tablets. Next steps?

By RC   1 year ago


I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. On all 3 of my kids tablets!

By Sarah   1 year ago


I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. We have two kids tablets, but it's only doing this one one of them.

By Kinga   1 year ago


Video wont play Says to turn off flight mode but its not on

By Oluwatomisona Adekiitan Clara   1 year ago


Kids+ refuse to load

By Adekiitan Clara   1 year ago


Amazon kids plus not loading on my newly purchased fire HD 8 tab

By Luanne   1 year ago


Amazon Kids+ not loading shows. I clicked several, but it just goes to a blank screen.

By Elliana Trujillo Jimenez   1 year ago


Heya! my app keeps crashing😕 any idea on how to fix?

By Teresa Flanigan   1 year ago


Trying to open Amazon kids plus app on my iPhone but the app just goes to a black screen. Tried restarting my phone but that did not help.


Common dislikes about Amazon Kids+ app

No search bar

Does not work outside of the United States

Difficult to filter through junk books

Parental controls do not take effect on child's account on iPad



Have a Problem with Amazon Kids+? Report Issue

Leave a comment:




Common Amazon Kids+ Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Kids+.


48.89% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Kids+ Website

61.54% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Mobile LLC Website



About this app

With Amazon Kids+, up to four kids can enjoy unlimited access to their favorite content across devices including compatible tablets, phones, e-readers, and smart speakers. • Review your children's activity over the past 90 days. Endless fun for kids. No grown-up stuff.  If you subscribe to Amazon Kids+ via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period.  Your children can enjoy top entertainment from trusted brands like Disney, Nickelodeon, PBS Kids, Amazon Originals, Sesame Street, National Geographic and more—all hand-picked by our team.  Amazon Kids+ was built from the ground up for kids to have a fun and educational environment to enjoy.  Parental controls ensure a kid-friendly environment where you can personalize screen time limits, set educational goals, filter age-appropriate content, and manage web browsing and content usage.  Your children will have unlimited access to over 10,000 kid-friendly movies, TV shows & books tailored for children 3 – 12 years old.  Amazon Kids+ is an all-in-one kids’ app for learning and entertainment.  Ignite their passion for reading with thousands of children's books, audiobooks, picture books and series.  Your account will be charged for renewal within 24-hours before the end of each membership period at the rate of your selected plan.  See for other terms applicable to your use of Amazon Kids+.  Help your children learn their ABCs, 123s and more with fun and educational videos.  Learn Spanish and explore different languages through kids’ shows with their favorite characters like Dora and Diego.  Any unused portion of a free trial period, if offered, will be forfeited at the time of purchase, where applicable.  You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.  Pinch and zoom to enlarge the book’s font, making it easier for kids to read.  By using AmazonKids, you agree to Amazon's Conditions of Use ( ) and Privacy Notice ( ). 



Solve Problems with Similar Apps: