Amazon Kids+ app not working? crashes or has problems?

Amazon Kids+ Status
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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
69.2%

Not working
23.1%

Account
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Amazon Kids+ Problems 🔥

No search bar

Does not work outside of the United States

Difficult to filter through junk books

Parental controls do not take effect on child's account on iPad

📋 9 Reported Issues:

C
Candice Malbouf 2023-02-20

my girls Amazon kids plus+ profiles will not open on their respective tablets— “oops something went wrong” error message. we’ve been using for months without problem. Updates are all current. Have working Wi-Fi for all tablets. Next steps?

R
RC 2023-02-20

I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. On all 3 of my kids tablets!

S
Sarah 2023-02-20

I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. We have two kids tablets, but it's only doing this one one of them.

K
Kinga 2023-01-28

Video wont play Says to turn off flight mode but its not on

⚠️ Troubleshoot | Report Issue ⚠️
O
Oluwatomisona Adekiitan Clara 2022-10-18

Kids+ refuse to load

A
Adekiitan Clara 2022-10-18

Amazon kids plus not loading on my newly purchased fire HD 8 tab

L
Luanne 2022-07-25

Amazon Kids+ not loading shows. I clicked several, but it just goes to a blank screen.

E
Elliana Trujillo Jimenez 2022-07-18

Heya! my app keeps crashing😕 any idea on how to fix?

T
Teresa Flanigan 2022-07-04

Trying to open Amazon kids plus app on my iPhone but the app just goes to a black screen. Tried restarting my phone but that did not help.

Showing 1-9 of 9 reported issues:

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Common Amazon Kids+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Amazon Kids+ iPhone Issues and Solutions

  2. Amazon Kids+ Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: freetime-mobile-app@amazon.com

Website: 🌍 Visit Amazon Kids+ Website

Privacy Policy: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

Developer: Amazon Mobile LLC




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