Are you having issues? Select the issue you are having below and provide feedback to Amazon Kids+.
No search bar
Does not work outside of the United States
Difficult to filter through junk books
Parental controls do not take effect on child's account on iPad
my girls Amazon kids plus+ profiles will not open on their respective tablets— “oops something went wrong” error message. we’ve been using for months without problem. Updates are all current. Have working Wi-Fi for all tablets. Next steps?
I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. On all 3 of my kids tablets!
I keep getting "Oops! Something went wrong." Kids+ refuses to load no matter what I do. We have two kids tablets, but it's only doing this one one of them.
Video wont play Says to turn off flight mode but its not on
Kids+ refuse to load
Amazon kids plus not loading on my newly purchased fire HD 8 tab
Amazon Kids+ not loading shows. I clicked several, but it just goes to a blank screen.
Heya! my app keeps crashing😕 any idea on how to fix?
Trying to open Amazon kids plus app on my iPhone but the app just goes to a black screen. Tried restarting my phone but that did not help.
Complete guide to troubleshoot Amazon Kids+ app on iOS and Android devices. Solve all Amazon Kids+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Kids+.
With Amazon Kids+, up to four kids can enjoy unlimited access to their favorite content across devices including compatible tablets, phones, e-readers, and smart speakers. • Review your children's activity over the past 90 days. Endless fun for kids. No grown-up stuff. If you subscribe to Amazon Kids+ via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your children can enjoy top entertainment from trusted brands like Disney, Nickelodeon, PBS Kids, Amazon Originals, Sesame Street, National Geographic and more—all hand-picked by our team. Amazon Kids+ was built from the ground up for kids to have a fun and educational environment to enjoy. Parental controls ensure a kid-friendly environment where you can personalize screen time limits, set educational goals, filter age-appropriate content, and manage web browsing and content usage. Your children will have unlimited access to over 10,000 kid-friendly movies, TV shows & books tailored for children 3 – 12 years old. Amazon Kids+ is an all-in-one kids’ app for learning and entertainment. Ignite their passion for reading with thousands of children's books, audiobooks, picture books and series. Your account will be charged for renewal within 24-hours before the end of each membership period at the rate of your selected plan. See for other terms applicable to your use of Amazon Kids+. Help your children learn their ABCs, 123s and more with fun and educational videos. Learn Spanish and explore different languages through kids’ shows with their favorite characters like Dora and Diego. Any unused portion of a free trial period, if offered, will be forfeited at the time of purchase, where applicable. You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. Pinch and zoom to enlarge the book’s font, making it easier for kids to read. By using AmazonKids, you agree to Amazon's Conditions of Use ( ) and Privacy Notice ( ).