This mobile app is for UPMC Health Plan insurance members only. Not a member?
Learn more at www.upmchealthplan.com. The UPMC Health Plan mobile app puts your
health insurance information in the palm of your hand. It offers convenient,
on-the-go access to your health insurance benefits a...
Loved when they previously used MyChart app and I could email my doctor and check test results without having to log into a computer. Was wonderful to be able to access it during my lunch hour because we are not allowed to use company computers for personal business. Now I have to wait until I get home and most doctor’s offices do not take calls after 4:00 when you have questions. What should be made easier is not.
1. Couldn’t log in. Spent 40 minutes on chat with support to try and rectify that. She said to keep trying. Eventually, I was able to get in. 2. Can’t connect my steps. Per troubleshooting guide and options, I should be able to. However, when I try to select it, it continuously reverts. I went into the health app to see if it were denied, but it never got that far. Exactly what is the point of this app??
This app doesn’t work! I will rate it better when it is fixed!
So my company is using this provider to conduct a health challenge with monetary rewards. The app promises to link your iOS health data to a step tracker on the providers side in order for that data to be automatically counted in my company’s health challenge. Every time I try to enable this setting in the app it just gives me an error and tells me to try again later.
What’s the Point?
Worthless. Can’t login with existing account information. When it loads enough to attempt, it freezes. After attempting multiple times, comes back as “undefined”. Clearly an issue for a long time according to the reviews with no clear improvements noted. Downloaded, deleted, redownloaded with no response. Wasted more time than I should’ve trying to get it to work.
I have a notification badge showing on the app icon and I can’t clear it. No mail, messages or alerts. Been there for over a year. Tried uninstalling and reinstalling the app and badge us still there. I didn’t know how else to contact app support!
No info about progress against deductible... anywhere
I’m just trying to check quickly whether I’ve met my deductibles... the info is nowhere to be found in this app, nor the other two apps for UPMC. Perhaps consolidate everything into a single app, and include basic info like how much has been applied against your deductibles.
Hard to Live Chat
When trying the live chat I can’t see what I am typing. The text box stays at the bottom of the screen and is covered by my keyboard so I can’t see when I’m typing until I close my keyboard. Other than that I haven’t had any problems with the app.
It’s incredible to me how much we pay for healthcare vs what we receive in quality. This app is a perfect example - it’s great unless you expect to receive a response other than “an unexpected error has occurred - please try again later”. Utterly and completely useless. UPMC should go back to fax lines and filing cabinets. Oh wait they never left.
Down loaded app only to find it doesn’t work at ALL! It takes over a minute to launch after touching the Icon and then displays a blank screen for a login screen. I deleted app and downloaded a second time to find the same issue. JUNK app.
This is a useful app that is working better than ever
Chat is great
I had the pleasure of having Sydney as my concierge today, via chat. She was outstanding!
This app was very easy to use. My chat was easy to use as well.
Very frustrated with this app. It worked fine at first but has stopped working and now keeps giving me an error ... ‘we are having trouble connecting you. Please try again later.’ Have tried refreshing and reloading app but nothing works. Not reliable
They were doing maintenance on this app and days after it's not letting me sign in at all before hand I was able to. How long is it going to take to fix it cause this is ridiculous
Won’t let me log in
I’ve tried to log on multiple times, but every time I do it just takes me back to the “log on/register” screen. I’ve tried resetting my password, deleting and reinstalling the app, but nothing seems to work.
Yes. UPMC Health Plan is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,816 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for UPMC Health Plan Is 40.8/100.
Yes. UPMC Health Plan is a totally legit app. This conclusion was arrived at by running over 1,816 UPMC Health Plan User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UPMC Health Plan Is 40.8/100.
UPMC Health Plan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: