UPMC Health Plan app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
75.0%

Not working
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of UPMC Health Plan Problems 😠👌🔥

- TouchID/FaceID removed, making it inconvenient to enter password every time

- Notification badge issue that cannot be resolved

- Live chat text box covered by keyboard, making it difficult to type

- No option to pay bill through the app

- Previous app (MyChart) had more convenient features that are now missing

- UPMC Healthcare has issues with incorrect/incomplete information and poor customer service.

  3 Reported Issues: 😵🆘🛟🚨📢

Susan Weisberg
2024-01-16

The upmc health plan app never works!!!!!!! Out of the last month it's worked maybe twice!

Marvin Henry
2023-05-02

When I try to log onto the UPMC Health Plan App using my correct username and password, I get an error message saying the username or password is wrong.

Cheryl Kanfoush
2023-03-16

cannot scroll through my claims for information can only get to year 2022 but not beyond to 2021

Showing 1-3 of 3

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Common UPMC Health Plan Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UPMC Health Plan, developers of UPMC Health Plan.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit UPMC Health Plan Website

Privacy Policy: https://www.upmchealthplan.com/privacy.aspx

Developer: UPMC Health Plan


50% Contact Match

Developer: UPMC in Central Pa.

E-Mail: PN#[email protected]

Website: 🌍 Visit UPMC Central Pa Portal Website



About this app

This mobile app is for UPMC Health Plan insurance members only. Not a member? Learn more at app. com.  The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand.  It offers convenient, on-the-go access to your health insurance benefits and wellness plans.  Whether you need to chat with a Health Care Concierge about a benefit related question or forgot your member ID card for your doctor’s visit, UPMCHealthPlan has you covered. - View member ID cards for you and your family, and email them to your provider directly from UPMCHealthPlan . - Review current coverage and benefits for you and your family. - Use live chat and secure messaging to connect with a Health Care Concierge. - Check the status of your recent claims and review your claim details. - Easily search for in-network providers and hospitals. - Browse medical, dental, vision, and behavioral health providers and facilities. - Filter results by proximity, view directions, and tap to call a provider or facility. - Live chat with a health coach to set lifestyle goals or stay motivated. - Track your steps with Apple Health app integration and check your Take a Healthy Step progress. - Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.