IONITY app not working? crashes or has problems?

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7 User reports:
App has problems
 User reports 7

⚠️ Most reported problems ⚠️
Something else
46.2%

Not working
23.1%

Account
7.7%

Connection
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 6 Reported Issues:

M
Michael J Kirton 2023-06-19

Yesterday in a panic I tried to download the IONITY app and used the above email address, but received no response. I later tried with michaeljkirton@redacted and still no response I was at a service station near Peterborough UK and desperate to recharge my car. I abandoned Peterborough and managed to charge elsewhere. Today I have tried to delete the app and start again, but the system does not seem to work. Could you please erase these two attempts from your system so that I can start again from scratch. Many thanks.

M
Michael Aberdeen 2023-05-10

Confirmation of email address not possible with nowhere to input code and a useless link. Please offer a route to engage properly with the charging community. Regards Michael Aberdeen

M
Melissa Husbands 2023-01-30

App not fit for purpose on Android phone. I've tried unsuccessfully to login but the verification code email either never arrives or if it does then the system won't accept the 6 digit code and screen goes black. Rubbish.

P
Peter Beaumont 2023-01-28

It says "The application could not be initialized, probably due to a network connection error." Network fine. Has been like this since yesterday.

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A
Anne Irene Armstrong 2022-08-02

The Ionity app has not worked for the last couple of hours. It says "The application could not be initialized, probably due to a network connection error." The Internet works just fine.

S
Stuart Fuller 2022-06-08

I cannot get the app up and running as the password is not recognised and will not let me to reset

Showing 1-6 of 6 reported issues:

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Common IONITY Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. IONITY iPhone Issues and Solutions

  2. IONITY Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@ionity.eu

Website: 🌍 Visit IONITY Website

Privacy Policy: https://privacy.ionity.eu/privacy-policy-for-the-ionity-app

Developer: IONITY GmbH




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