Are you having issues? Select the issue you are having below and provide feedback to AE + Aerie.
- Difficult to find a certain shirt or item
- Issues with payment and ordering
- Invalid password when trying to log in
- Link expired when trying to reset password
- Live chat not helpful
Error with payment when card is good
Won’t let me place order
Complete guide to troubleshoot AE + Aerie app on iOS and Android devices. Solve all AE + Aerie app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Eagle Outfitters, developers of AE + Aerie.
E-Mail: AEMobileApp@ae.com
Website: 🌍 Visit AE + Aerie Website
Privacy Policy: https://www.ae.com/content/help/privacy-notices
Developer: American Eagle Outfitters
Shop them later or share with friends and fam! • Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture! • Tune in to our in-store AE + Aerie playlists, curated just for you! • Link your Real Rewards account to earn points toward fast, flexible rewards while you shop! • Shop now and pay later in four interest-free installments with Afterpay. • Buy online and pick up In-Store or Curbside! Plus, Canadian customers can translate AEAerie into French. • Love it so much that you just CAN'T WAIT? • Use Favorites to save the styles you love in one place. You can now select the Canadian or international version of AEAerie in App Settings to see pricing, sales, and promotions tailored to your location! Available at select stores. • Shopping from outside the U. S.? Choose “Free Store Pickup” at checkout.