Macy's app not working? crashes or has problems?

Macy's Status


I have a problem with Macy's

Are you having issues? Select the issue you are having below and provide feedback to Macy's.




⚠️ Most reported problems ⚠️

Crashes
31.4%

Something else
28.6%

Not working
25.7%

Login
11.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Macy's Problems 😠👌🔥

- Wallet section is a disaster

- Difficult to refund cash money

- Cancelled orders without explanation

  10 Reported Issues: 😵🆘🛟🚨📢

Shelly
2024-12-06

Not working keeps saying technical issues

PENNY BLACKWELL
2023-04-15

I can never pay my bill with your app. It is so frustrating.!! It never works

Carla
2023-03-20

FIXED NOT AUTHORIZED REMOVED FROM SAFARI ALL MENTION OF MACYS- working!

Carla Bryson
2023-03-20

Clicked on ideology athletic and since then am denied access/ msg says not authorized- this happened to my sister first then me-frustrating- we can no longer log in or view Macys.com

Daniel Muniz
2023-02-08

Macy's App always crashes this is when I directly open the app or following a link to purchase from Macy's

Lala
2022-07-06

Always have problems to scan the price

Janet
2022-05-28

The price check within the app isn’t working. When I click on it the camera catches the first thing it sees and blurs it. It’s not reading the UPCs

Sonia Kinded
2022-05-17

I have had a problem for last 3 days cannot remove items out of my shopping bag is says they are removed but when I go back in to the shopping bag items are still there

Maria M
2022-05-12

The app does not recognize my password, even though I use the same credentials to enter to Macy's account with my computer. As a measure, I erased the app from my iphone (which has the latest OS update) and reinstalled it. However, it didn't work. Please advise.

Nooshig Yacob
2022-04-28

Macys app is not opening since 3 days ago and the logo is dark

Showing 1-10 of 10

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Common Macy's Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Macy's app on iOS and Android devices. Solve all Macy's app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Macy's iPhone Issues and Solutions

  2. Macy's Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Macys Inc, developers of Macy's.


Verified email ✔✔

E-Mail: mcom.mobileappsupport@macys.com

Website: 🌍 Visit Macy's Website

Privacy Policy: https://customerservice-macys.com/articles/macys-and-macyscom-notice-of-privacy-practices

Developer: Macy's Inc




About this app

Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. - Enable notifications for early access to new collections & exclusive deals. - See furniture in your space virtually before you buy. -Take our Style Inspo quiz to get daily fashion recs in your Style Feed. -See your current orders & rewards balance right when you open Macys . -Quickly find your unique order bar code & store pickup details. - Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! -With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go. - Easily check your Macy’s Card account balance. - Track your progress toward the next loyalty status & more! - Find all your Macy’s offers, all in one place.  Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more!  Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere.  The latest version of the Macy’s iPhone app is better than ever!  Use them online & in store. - Check out faster with the best offer, every time. - Collect your faves in one place. Just tap “Add to List. ” You can create a List for every occasion! - Get alerts whenever the price drops on one of your items. - Make a style board, share it with friends & get their feedback. *Continued use of GPS running in the background can dramatically decrease battery life.