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- Clunky interfaces
- Lost magazines previously downloaded into the previous app
- App crashes every single time when trying to open the e library
- Website does not work
- App payment option does not work for Visa or Amex
- Chat with Kris does not work
- Customer service is non-existent
- Name is incorrect in some parts of their system
- Impossible to get any help
- Unable to complete the online check-in
Booked a date/flight by SA for next March '24. Chosen seat is 'pending' and to pay you are told to click on "continue', when clicking on 'continue' u cannot proceed. This is on the airlines own website
It will not verify my phone number
The app opens but won't load my trip details. A pop up message says there's a technical issue. I've been seeing that message for several days!
IOS apps has not been working properly for days. Tried uninstalling and reinstall still doesn’t work. When try to log in, kept saying Invalid login details. But when log in online using same Krisflyer number and password, no issues at all. Can’t even search flights on the Singapore airlines apps. Is the apps down?
Reading comments from 2018 about Singapore air seat selection crashing and its still happening. if they can't maintain their site, what does that say about their planes??
I've been trying for 2 days to book my flights from BNE - CDG and it crashes every time! So frustrating and now i see the price of the flights I want has gone up. So disappointing.
I downloaded the app and register with the ‘Krisflyer’ membership, was trying to book, i selected my prefered dates, but then it doesnt lead me to the check out page, or pay my booking request. strange! but my friend in SG and PH, they can.
Complete guide to troubleshoot Singapore Airlines app on iOS and Android devices. Solve all Singapore Airlines app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Singapore Airlines Limited, developers of Singapore Airlines.
E-Mail: sq_mobile@singaporeair.com.sg
Website: 🌍 Visit Singapore Airlines Website
Privacy Policy: http://www.singaporeair.com/en_UK/privacy-policy/
Developer: Singapore Airlines Limited
And to make it even simpler, you can download your mobile boarding pass to Apple Wallet and view it anytime. Find out what's playing on our award-winning KrisWorld inflight entertainment system, and create your personal play list on your iPhone or iPad. With a faster and more full-featured interface, it’s much easier to book your next adventure or view details on your upcoming and past trips. The SingaporeAir app offers you greater travel convenience from booking to boarding and beyond. Browse fare deals to your favourite destinations, and share them with friends and family. Just log in once, and you’ll be able to track your KrisFlyer miles balance, transactions and PPS Value easily. PPS Club members can also connect to customer service representatives via PPS Connect*. From the user experience to the personalised features, everything has been designed to be fast, intuitive and delightful to use. 1. You can now also use your miles, AliPay, or PayPal to reserve your flight, preferred seats, insurance and much more. Breeze through the airport by checking in on your mobile for yourself and anyone else on the same booking. Get inspired to travel with our new city guides to the destinations we fly to. After a few taps and swipes, you’ll be ready to sit back and relax. Planning your next getaway has never been easier. Keep your important information close to you. Lean back and launch your favourite movies, directly from your own phone/tablet, or view your flight’s path and progress**. *This service is currently only applicable to registered PPS Club members with valid Singapore mobile numbers. **This feature is available on A350 and selected Boeing 777-300ER aircraft.