Miles & More app not working? crashes or has problems?

Miles & More Status


I have a problem with Miles & More

Are you having issues? Select the issue you are having below and provide feedback to Miles & More.



⚠️ Most reported problems ⚠️
Login
36.2%

Not working
29.8%

Something else
14.9%

Connection
10.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Miles & More Problems 🔥

- Login process stalls with touch-ID signin and spams "login failed"

- Arbitrarily resets and doesn't register entries

- Dashboard is more oriented to advertising Lufthansa flights and services than about getting an overview of one’s account

- Not possible to request to mileage credit for past travel on Lufthansa or Star Alliance partners

- Mileage calculator doesn't work unless you tell it exactly what day you’re flying, how much you paid, put in your ticket number, etc.

- Keeps asking to 'sign up' or register, even though user is logged in and it has all their information

📋 7 Reported Issues:

A
Adam Steed 2025-03-16

An error occurred while processing your request. Reference #102.8d257e68.1742157312.429e5ff https://errors.edgesuite.net/102.8d257e68.1742157312.429e5

N
Nikos 2024-08-21

it needs Chrome browser to work, i had the same issue with other apps that need web login in the past.

S
Sandeep Khokhar 2023-05-12

yes impossible to log in, reset function doesn't work as it immediately says link is expired. Customer services on phone is a waste of time and money as they don't have a clue. The issue started with me 7 days ago and still not working. Unfortunately the CS team are not aware when it started but some how their script says they will resolve within 24 hours and you can retry and if still no luck repeat the process until you get bored and pick another airline.

M
Marnix Buysse 2023-05-10

impossible to login to Miles and More

S
Sharangdeo Bhagwat 2023-04-17

Cannot login into the miles and more account on the app and website.

J
Johan Harsta 2023-01-29

When attempting to login (by pressing “login”), the app never asks for login information. It basically stalls and never continues.

R
Robert Koppensteiner 2022-08-07

For milage credit I installed the Miles & More app (just for information: I do have the Lufthansa app already installed). But when I launch it, clicking on LOGIN does not work at all. I uninstalled it. Rebooted. Uninstalled. Rebooted again. Installed it again, but none of these measures took effect. Hence, I cannot use the app. My mobile is a Huawei P10 lite with Android Version 8.0.0.

Showing 1-7 of 7 reported issues:

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Developer: Miles & More GmbH

E-Mail: milesandmore.app@gmail.com

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‼️ Outages Happening Right Now

  • Mar 23, 2025, 09:16 PM

    a user from Dornbirn, Austria reported problems with Miles & More : Login

  • Mar 17, 2025, 02:47 PM

    a user from Bern, Switzerland reported problems with Miles & More : Not working

  • Mar 16, 2025, 10:13 PM

    a user from Geneva, Switzerland reported problems with Miles & More : Crashes

  • Mar 10, 2025, 02:03 PM

    a user from Herzogenaurach, Germany reported problems with Miles & More : Login

  • Mar 08, 2025, 09:41 AM

    a user from Frankfurt am Main, Germany reported problems with Miles & More : Not working

  • Mar 07, 2025, 05:26 PM

    a user from Gland, Switzerland reported problems with Miles & More : Login

  • Feb 22, 2025, 02:45 PM

    a user from Lucerne, Switzerland reported problems with Miles & More : Not working

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