My Firestone app not working? crashes or has problems?

My Firestone Status
I have a problem with My Firestone

Are you having issues? Select the issue you are having below and provide feedback to My Firestone.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
9 User reports:
App has problems
 User reports 9

⚠️ Most reported problems ⚠️
Something else
50.0%

Connection
38.9%

Not working
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Firestone Problems 🔥

- Would not accept the 9 digit credit card number even though it was correct with zero balance

- Scheduling system on this app is not compatible with the scheduling system at the local stores

- Hours of operation for my local store are inaccurate on the app

📋 9 Reported Issues:

M
Michael Ford 2024-10-15

The app will not import service records.

L
Larry Clark 2023-06-28

Just started a new iPhone and have no data on 3 cars … No way to know what is needed for service .. been with Firestone over 20 years .. please give me directions on how to sync that data Thank you Larry Clark 843-267-7905

L
Larry McSween 2023-01-31

My Firestone app hasn’t updated since Dec 2021 and no services show up since.

P
Peter In 't Zandt 2023-01-08

I had my Landrover serviced but used my wife's number. The app won't let me import the service record from 12/18/22 using phone number 954-294-0537.

⚠️ Troubleshoot | Report Issue ⚠️
R
Robert 2023-01-08

I cannot import service reports to my computer.

C
Christopher Vargas 2023-01-02

I am unable to import all of my service records.

C
Christopher Vargas 2022-12-30

I am unable to import all of my service records.

S
Sonya Richards 2022-12-27

I scheduled an appointment for an alignment on the app, which I have done many times with no problems but today when I showed up the store had no record of it and was also booked up so I have to go back in a couple of days. The biggest issue is that I live 30 minutes from the store. I had other errands today so that was ok but now I have to make a second trip this week

S
Shelby 2022-12-15

When i try to link my credit card it tells me there are connection issues, on 3 phones so far. It says it may be a connection issue on their end.

Showing 1-9 of 9 reported issues:

Have a Problem with My Firestone? Report Issue




Common My Firestone Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. My Firestone iPhone Issues and Solutions

  2. My Firestone Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: rideminderhelp@bfrc.com

Website: 🌍 Visit My Firestone Website

Privacy Policy: http://www.firestonecompleteautocare.com/privacy-statement-nativeapp

Developer: Firestone Complete Auto Care (FCAC)




‼️ Outages Happening Right Now