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⚠️ Most reported problems ⚠️

Something else
47.4%

Connection
36.8%

Not working
10.5%

Account
5.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Firestone Problems 😠👌🔥

- Would not accept the 9 digit credit card number even though it was correct with zero balance

- Scheduling system on this app is not compatible with the scheduling system at the local stores

- Hours of operation for my local store are inaccurate on the app

  9 Reported Issues: 😵🆘🛟🚨📢

Michael Ford
2024-10-15

The app will not import service records.

Larry Clark
2023-06-28

Just started a new iPhone and have no data on 3 cars … No way to know what is needed for service .. been with Firestone over 20 years .. please give me directions on how to sync that data Thank you Larry Clark 843-267-7905

Larry McSween
2023-01-31

My Firestone app hasn’t updated since Dec 2021 and no services show up since.

Peter In 't Zandt
2023-01-08

I had my Landrover serviced but used my wife's number. The app won't let me import the service record from 12/18/22 using phone number 954-294-0537.

Robert
2023-01-08

I cannot import service reports to my computer.

Christopher Vargas
2023-01-02

I am unable to import all of my service records.

Christopher Vargas
2022-12-30

I am unable to import all of my service records.

Sonya Richards
2022-12-27

I scheduled an appointment for an alignment on the app, which I have done many times with no problems but today when I showed up the store had no record of it and was also booked up so I have to go back in a couple of days. The biggest issue is that I live 30 minutes from the store. I had other errands today so that was ok but now I have to make a second trip this week

Shelby
2022-12-15

When i try to link my credit card it tells me there are connection issues, on 3 phones so far. It says it may be a connection issue on their end.

Showing 1-9 of 9

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About this app

The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.  REVIEW HISTORY – Access the details of each and every Firestone Complete Auto Care service visit in your vehicle’s history, right from your mobile device.  FIND A STORE – Use MyFirestone to locate the Firestone Complete Auto Care most convenient for you – closest to home, closest to work, wherever your drive may take you.  TRACK MAINTENANCE – Get alerts for upcoming maintenance and service recommendations from your vehicle’s manufacturer.  SCHEDULE APPOINTMENTS — Maximize your time and easily schedule an appointment for in-store service right from MyFirestone .  SAVE MONEY – Get special offers and deals to keep your vehicle running newer, longer.  REQUEST ASSISTANCE – Call for roadside help 24/7/365 – whenever you need it.  MANAGE YOUR CARS – See all of your vehicles at a glance.  Download the free app today.  Now, you can take our crew with you!  SHOP TIRES – Find the perfect tire for your vehicle from our best-in-class selection from MyFirestone .