NMRoads app not working? crashes or has problems?

NMRoads Status

Published by New Mexico Department of Transportation

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Common dislikes about NMRoads app

- Takes a while to load the map

- No app available for other surrounding states

Have a Problem with NMRoads? Report Issue

Common NMRoads Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NMRoads app on iOS and Android devices. Solve all NMRoads app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NMRoads iPhone Issues and Solutions

NMRoads iOS app crashes, not working, errors
NMRoads iOS app network issues
NMRoads on iOS has black/white screen

NMRoads Android App Issues and Solutions

NMRoads has errors/crashing/not working
NMRoads server network connectivity issues
NMRoads has black screen

NMRoads iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NMRoads app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NMRoads app crashes or not working on Iphone (iOS):

Close and restart the NMRoads app on iPhone
Update NMRoads app to the Latest Version for iOS
Uninstall and reinstall NMRoads iPhone app
Update your iPhone to the latest iOS version

Fix NMRoads on iPhone unable to connect to server/internet connection issues::

To resolve NMRoads network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NMRoads black/white screen (blank screen) on iPhone:

Follow the NMRoads iOS app troubleshooting guide Here →

NMRoads Android App Issues and Solutions

Fix NMRoads not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NMRoads app issues:

Force Stop the NMRoads App
1. On android, goto "Settings" » click NMRoads app. » click "Force Stop".

Update NMRoads to the latest version on PlayStore

Clear NMRoads App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NMRoads app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NMRoads.

Fix NMRoads unable to contact server/ NMRoads internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NMRoads » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NMRoads » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NMRoads on android.

Solve NMRoads black/white screens issue on Android:

Follow the NMRoads android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New Mexico Department of Transportation, developers of NMRoads.

100% Contact Match

Developer: NMRoads

E-Mail: [email protected]

Website: Visit NMRoads Website

About this app

The NMDOT Travel App provides New Mexico and interstate motorists with mobile access to up-to-date travel and traffic information from the New Mexico Department of Transportation’s, Intelligent Transportation Systems Bureau (ITS). Instant access to more than 3 dozen electronic message boards relaying traffic information. Park and Ride locations for commuters in the Albuquerque and Santa Fe metro areas. Alerts to crashes, road closures or other problem affecting traffic flows. Travel-times for drive-time commuters in the Albuquerque metro area. Live camera views of roadway/traffic conditions at over 70 locations. A scrollable, fully zoom able, interactive map display. Direct access to National Weather Service forecasts, maps and radar data.