Transit • Subway & Bus Times Reviews

Transit • Subway & Bus Times Reviews

Published by on 2020-12-08

"Gives you the best route to where you want to go" - New York Times “You won't
realize how much time you can save planning until you use this app” - LA
Times “Killer app” - WSJ "MBTA has a favorite transit app — and it's
called Transit" - Boston Globe Transit is your real-time urban tr...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Transit • Subway & Bus Times Reviews


  • By

    Apathy by 1000 cuts

    I used to like this app better, and still want to like it, but it’s slowly wearing me out. I know that it is a 3rd party app and is only reliant on the information it obtains from local transportation agencies, yet if that information isn’t reliable, then this app isn’t reliable. I’ve read some of their responses to other reviews and I think it’s a cop-out for them to just say “sorry, we’re a third party app.” I’m sure its frustrating to rely on unreliable information from agencies like the notoriously inept mta (which will say on the marquee that a train is coming in three minutes for over five minutes or longer), and I hope their sources of information get better. In the meantime, be aware that this app isn’t that reliable, especially with bus schedules. The times listed are frequently wrong, it will say buses are coming that never show up, and the most annoying to me is that they will show a bus icon “in real time” on the map, on its way to your stop, then suddenly, it will disappear. What happens to these phantom buses? I still leave super early to give myself time for bus and train delays because I know I can’t rely on any posted info. The dream, though, is still that, one day, one of these apps will be good enough that I can save myself some time while still making it to school and work on time. Unfortunately, they’re still not there and whether or not it’s the apps fault or the mta’s fault, whats the difference?





  • By

    Houston area

    I mainly take the metro to get to and from the University of Houston. Downloaded this app around a year ago or two, its pretty great at showing me the nearest line to where I’m trying to leave from. It’s also pretty great letting you know if you’ll have to take a second bus and showing the walking distance to actually get to your destination. It even shows you the estimated time it would take if you took an Uber or Lyft. As a student I wanna make sure to arrive to my classes on time, so it’s great being able to see my options. Honestly much better than just looking at google maps imo. I’m not giving it a full 5 starts just because sometimes the bus will arrive either earlier or later then the time it gives you but that’s understandable it’s not always going to be 100% accurate. I get that same issue even when I use the cities official metro text service, where it sends the time schedule for the bus, like I said not going to ever be 100% because there’s a lot of other factors one needs to take into account like traffic etc. overall I would recommend this app to anyone not familiar with their local metro service like if your knew to the city or just taking the metro for the first time, it comes in handy if you want to make sure you’re getting on the right bus.


  • By

    Great App

    This app has helped me so much this summer to navigate the city. I think it’s clever that it uses other riders to help locate the buses in real time. The issues I have riding the buses are mainly with the Nashville bus system than with this app. One thing I wish were better is if the app gave extra warning or let you know the bus stop is on the opposite side of the road. I’ve found myself with not enough time to cross the street, watching the bus I wanted zoom by. I also have issues planning a route on occasion. I have to refresh multiple times to see all possible routes because the app only shows 3 at a time. It’s also not always possible to see when the next buses are coming once you’re at the navigation page, in case I like the route, but want to take the next pass. It is also not possible to edit a route once you start, which would be great if I wanted to get off at a different stop. Lastly, it takes way too long for the app to figure out the bus I’m waiting for is never going to show up. It just keeps updating the arrival time for the bus, making me believe the bus will be there, while I should be looking for a different way home. Other than that, it’s a great app, works better than google maps, and has saved me multiple times!


  • By

    Pay Close Attention

    This app is essential for my travel to and from college. I've noticed however that the time it tells you to leave is way too late every time, and I end up missing the bus by a minute or two. Even leaving earlier than the recommended departure, I will miss the bus. Not only that, but it has no way of alerting you when you've taken the wrong bus. It says "Unplanned Detour" which is really inconvenient for someone new to public transport who doesn't know the stops for other buses. You'll believe you're on the right bus and there IS a detour, maybe because the stops are correct up until a certain point when really the app just can't track you because you're obviously not on the route of the bus you were supposed to take. Please find a way to fix this. I don't know if you could make some sort of route recognition that would know if you've taken an actual detour or if you're simply on the wrong bus. On top of that, it gave me an estimated arrival at my destination, changed to a half hour later. All when the bus was the WRONG bus. Why on earth would there be an estimated arrival for that, if the bus is never getting there in the first place?


  • By

    My go-to app every single time I hop on a bus

    This app is truly amazing with all the capabilities that it has. I live in Los Angeles and it accurately depicts all the lines, with the majority of them having real time predictions. This is always the first app I check when planning a journey anywhere. I love the feature to turn and off minimizing walking because sometimes I take my bike with me on my trips, and I can do portions of the trip on my bike. The only problems that I would have with this app is that recently it has been showing very few busses with real-time info. The majority of times have just been the scheduled times. I immediately jumped to the conclusion that this wasn’t the app’s fault, but I checked other apps like Citymapper and it did have real-time predictions for the exact same bus. Furthermore, half the time I click GO, it doesn’t show the happy face in the top left corner, meaning that I’m not providing real time information back to the system. I’d love to help more but if it doesn’t let me there is nothing I can do. The reason I am still rating this five stars is because I would still use this app over any other one I have.


  • By

    definitely a one stop shop

    I’m from the DC metro area but I go to college in NYC and I use the same app in both places, it works accurately in either city. If you’re serious about shaving minutes off your commute then I don’t really know what your needs are, but as someone who just wants a 2-5 minute buffer when I’m checking when my bus comes, this app is incredibly accurate and fits my needs perfectly. Currently using it in DC and the app even shows me real-time where I am on my own bus, including upcoming stops. I was wary about this feature because I use a line that has a lot of minor stops that are really closely spaced, so I thought that by the time the stop showed up on the Transit screen my bus would have already missed it, but it was accurate down to me seeing us pass the stop as the app said we were going by it. I love this app and unless some update makes it ridiculously hard to plan travel on it or something, I plan on using it for a very long time!


  • By

    Used to be more accurate

    5/5/18 update: First, thanks to the developer for responding to my original review. I’m not sure what good screen shots would do, but here’s a specific example from last week Monday, morning: I got to the bus stop and checked your app for the arrival of the next bus. It said 19 minutes and that the last bus had gone through four minutes earlier. Instead if waiting such a long time, I opted to jump in a shared bike that happened to be parked nearby. No sooner than I’d pedaled all of a mile (about five minutes later) and, whoosh, the bus goes flying by. All of relevant buses appearing in the schedule were displaying with the GPS tracking indicator, but none of the times was accurate. Maybe you could query Valley Transit about their useless signalling. ______________ I have relied upon this app in the Phoenix metro area for going on two years and consider it an essential part of my commute and even incidental use of public transit. However, it seems that recently it’s less accurate, even for buses that are supposedly being tracked with GPS. I’ll keep using it, because I really like its user interface and features, but I’m hoping, a lot, that the accuracy of arrival times improves—soon.





  • By

    Too much junk. Too slow to load

    There is way too much going on in this app. I was using an app called Swiftly to get San Francisco BART times for my commute and the Transit app company must have bought them out because Swiftly no longer works and gives a link to this app. Okay, so I gave it a shot. Firstly, the app opens onto a map view with a bunch of bus/train and other transit stops dotted all over it and there’s no way to navigate to a particular station until the data loads. This is really frustrating for me because sometimes I like to check the train times when I’m already at the station in case the first train that comes is crowded, I can decide if it’s worth waiting for the next train or squeeze in with the crowd. The station I use is underground with poor reception and no GPS so I can’t actually use the app to quickly check train times because the map data has to load to be able to navigate in the app! I used Swiftly because I need an app to quickly look at train times for a particular station. This Transit app is bloated and slow and it was too difficult to set it up in a way that quickly gave me the information I wanted. I’m very sad that they bought out and took away a competing app that was better. I use EasyBART now and I pray these guys don’t buy them out next


  • By

    Was a 10 star before update.

    For the past two year I have thoroughly enjoyed your app. Unfortunately that ends today. I understand that you are trying to keep up to date with the advancement in technology but does that need to sacrifice the quality of the app? The app is done beautifully. The colors are vibrant and the advancements are enjoyable; but it’s not reliable anymore. I use to be able to pin point the exact time I would make it to my destination. Literally. I was able to press on a stop on the line and see what other train or buses run in that area. I was also able to then see their arrive time and predict which route would be faster to me. A for some reason that all has vanished over night. The app was so amazing that I made sure that everyone I’ve ever come in contact with downloaded the app; as well as many tourists. I live in New York city so the train are extremely important to us as well as the ability to predict our arrive time. In a city that is heavy controlled by delays of “train traffic ahead” or “sick passengers” we rely on apps like yours to help us get through the subway storms and to our destination quickly and safely. You can change the formula but please don’t sacrifice the quality.


  • By

    Normally it’s a decent app to use but it’s been very buggy lately

    I use this app everyday to get to work, I tend to get on the first buses in the morning on a bus line that has terrible service in my area. So I consistently have the app on so I can make sure I’m not late and make the time to get to my bus stop on time or try to pull out my emergency Uber ride money if there’s a major delay. But lately the times has not been accurate usually the app has been two or three minutes off in the morning or more if I’m downtown because of all the drivers. I never have too much of a problem. But this week? I’ve basically been having to basically run like hell to make sure I’ve made it to my bus on time. Only to be there waiting out of breath and my bad ankle aching for a bus that’s not coming for another 10-20 minutes. It keeps occurring and it’s not my bus that’s the issue because I know many people at my job have been dealing with similar issues this past week. Also usually if the time seems mistaken you can pull up the map to see where the bus is only problem is that it hasn’t been showing me that for the week either. So it’s like I’m consistently doing the most just not to risk being late, only to sit there looking stupid and losing more of what sleep I can get.


  • By

    Since I can’t find your email...

    This is my go-to Transit app. However, in a recent update, the app started automatically changing to the next route time if it appears that I’m going to miss a bus - and it doesn’t allow me to return to the prior route schedule. One of the stops I use most often has the wrong lat/lon values. As a result, the app thinks I should be a block away from where the stop actually is. At the time the bus is supposed to be there, the app switches to the next route time, thinking I’m going to miss the bus. Then, I can’t see my transfer point any longer, till the app figures out that I’m on the right bus after all. This is very frustrating!!! The app should ASK me if I want to switch to the next route time or stay on the current route time!!! (Since this app is supposedly crowd-sourced, optimally it should notice that I’m catching the bus a block away, or let me note the correct location - but, no, it doesn’t offer that option!) So PLEASE put back the ability to KEEP the original route result even if it appears I’ve missed the bus!!!


  • By

    Update ruined a beautiful thing

    For years I’ve depended on Transit app and promoted it widely. But the last “update” was absolutely terrible. Previously, you could tap one option in the list and see a few more arrival times for that option while still seeing other nearby transit options in the list. That was what made the app awesome, then you got rid of it. You guys are fixated on with forcing people to use GO (to the point that you’re covering up my map with it). But many of your users don’t want or need GO, as they are very familiar with local transit lines and simply need to see the arrival times in one place. Please put it back the way it was! I know the info is still there but it takes way more tapping around to to see it, and when you’re trying to quickly decide whether to make a certain connection, those extra few moments are critical. And please, at least let users disable GO in settings instead of shoving it down their throats. (Or make it a separate product perhaps?) When a company loses touch with what made people love their product it’s very discouraging indeed. I’m noticing that many users have written similar reviews.


  • By

    Truly one of the BEST apps out there

    Now as a tech savvy enthusiast, I always aim to test out dozens of apps just to know what works and what just simply doesn’t work. For a while, transit slowly but surely growing and over the past 4-5 years, as a New Yorker, I can confidently and how heartedly say that this app is truly one of the best apps out there! -Subway countdown clocks? Pffft, who needs them? TRANSIT has been RIGHT for the arrival of trains for the past 2-3 years now (mark my words, and I’m very avid on time frames). -When there’s incidents affecting your line, guarantee you won’t hear it on the news, but you’ll definitely get an alert with Transit, whether you’re in the app or not. -If you’re not sure how to find a certain subway stop, TRANSIT slays at showing you markers where you are exactly located and when to leave in order to catch that train you just aren’t quite sure is still running or not (even if it’s every 20 min on the weekends late at night) 2 things: I would LOVE to see an integration for Juno, VIA, and ARRO/ CURB apps as well, it would truly make this app even more unique and stellar. Also, there’s an amazing app called iTransNYC and I would LOVE if Transit integrated their app and notification styles with them. Before Transit, iTransNYC was my go to app. Would be really great if a great app got picked up by an even greater app. Transit is already slaying other NYC subway applications. Why look any further? :-)


  • By

    Takes the anxiety away fro my morning commute!

    My commute relies on a under-serviced route and if I miss my bus, I will have to wait an hour for the next one. Needless to say that puts a a lot of pressure on me to make sure I’m on time. Having this app is so helpful because it reassures me that I have not missed the bus if it is not running on time! I would love to give it a fifth star but sometimes I find that it can give me lofty directions when I try to go somewhere I have not been before. What I mean by that is I always double check google when planning my trip and sometimes the transit app misses some well times trips google finds. Also, I live in Boston and we have this subway line that branches out into four different outbound locations; instead of separating the stops of these routes out from one another they’re combined into one list where the terminating stop on one branch is succeeded by the beginning stop of another branch. It’s just ultimately confusing especially if you’re new to the city.


  • By

    This app does not work

    This used to be my favorite app and I would tell everyone about it. There was nothing wrong with it it worked just fine. Then you guys updated it and the update is completely horrible it doesn’t work most of the time. Today I received a notification of a delay that affected my route to work. When I clicked on the notification it took me to the app and did not take me directly to the notification. I wanted to read the full notification but was not able to. When I went to the actual notifications portion of the app this particular notification wasn’t even there! On top of that all the notifications that were there were three days old! I have the app set to notify me at all times as well as I use this train the most. What did you do to make this app not work like it used to? Who’s in charge of testing this to make sure everything functions properly? Once again I’m giving you one star and if I could rate you zero stars I would. This app disappoints me daily now. It’s a shame. It was a BRILLIANT app before and worked almost perfectly and there was NOTHING that needed updating and you’ve succeeded at completely ruining it.



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Is Transit • Subway & Bus Times Safe?

No. Transit • Subway & Bus Times does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 82,057 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Transit • Subway & Bus Times Is 13.8/100.


Is Transit • Subway & Bus Times Legit?

No. Transit • Subway & Bus Times does not seem legit based on our analysis. This conclusion was arrived at by running over 82,057 Transit • Subway & Bus Times User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Transit • Subway & Bus Times Is 13.8/100.


Is Transit • Subway & Bus Times not working?

Transit • Subway & Bus Times works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




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Why should I report an Issue with Transit • Subway & Bus Times?

  1. Pulling issues faced by users like you is a good way to draw attention of Transit • Subway & Bus Times to your problem using the strength of crowds.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Transit • Subway & Bus Times customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Transit • Subway & Bus Times.


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