Denver Transit: RTD Bus TImes Reviews

Denver Transit: RTD Bus TImes Reviews

Published by on 2024-11-14

🏷️ About: The app is a comprehensive travel companion that provides live bus and train times, step-by-step navigation, stop announcements, service alerts, and more. It offers live directions, countdown boards, and service alerts to help users plan their trips. The app also allows users to share their journey details with friends and family, save their favorite stops and stations, and set alarms and reminders before their bus or train arrives.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
45.1%

👿🤬😠 Negative experience
33.2%

😎👌🔥 Positive experience
21.7%

~ from Justuseapp.com NLP analysis of 5,108 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The Plan Trip feature is easy to use and provides step-by-step directions.

- The app provides live times for trains and buses, making it easy to plan commutes.

- The app is helpful for first-time visitors to Denver, providing clear directions for each stop.

- The app generally works well and is not buggy.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Bus is never on time

2022-05-31

I just recently had to start using RTD, can’t say it’s the best service. DenverTransit will say the bus is leaving at one time, but you get to the stop and the bus is always late. In fact as I write this review the bus should have left according to DenverTransit at 10:11, according to the driver not until 10:19 however we are still sitting here for some reason.
It’s really sad since so many people depend on this service to get places on time.

Terrible.

2022-07-02

I am a student who use the light rail to commute daily. The times are always off, I find myself constantly trying to find the quickest way home, and trains are always late, arrive earlier than it is listed on DenverTransit , or they never arrive at all. I find myself constantly trying to rearrange plans for the day because DenverTransit is so inaccurate. I am currently waiting for a train which said it would arrive by 12:34, but I got to the correct station, and when I refreshed the page it said the train had actually arrived around 12:27. Fairly disappointed with DenverTransit, I will be better off finding a new method to rely on for my transportation.

Difficult to actually find departure times from busy stations

2022-08-02

Maybe I’m missing something but there is no way to look at individual departures from union station by specific line. I take the W line and it is difficult to discern when it will be leaving from union station. If I select the W line it only allows me to see what time it is getting to the Decatur federal station. It’s really aggravating to not be able to easily see when a train will be leaving from union station.

And then when I tried to post this as feedback it would not allow me to submit, so now it’s a review.

Easy fix for 5 stars

2022-09-03

DenverTransit has the most infuriating shortcoming, and it’s a 30 minute developer fix. When searching light rail, you have to start with “Line” instead of the destination like “Ridgegate”. No one says “I’m going to take Line Ridgegate”.

Literally no one.

Change search logic to “contains” instead of “starts with”. It’s that simple. And then DenverTransit would be one of the best. I’ve brought this up to the developer inbox multiple times, it’s insane they’ve redone the UI and still haven’t fixed this one issue. If there’s a reason for this I’m missing, I’m all ears.

Cancelled Busses

2022-10-05

I’ve been using RTD for years and was hoping that DenverTransit would finally give me the cancelled ride notifications that we all want and deserve but, no. No such luck. RTD will forever cancel busses without informing anyone at all. It’s literally a two second fix, but the developers of DenverTransit can’t make it happen. Instead, you can look forward to being informed that your bus is due at any moment despite the driver not showing up for work five hours ago.

Inconsistent

2022-11-05

I have used this a couple times, half of the time it’s accurate, and the rest it isn’t. I’ll be waiting at a bus stop for a bus scheduled to come in 5 minutes, it never comes, I refresh the page and somehow that scheduled bus stop never existed and I’m left either waiting for thirty minutes to multiple hours more, or walking to where I need to be.

Useful only if you’re leaving now

2022-12-07

It isn’t very easy to try to find today’s schedule for rides, just the one coming up next. I spent a few minutes poking around and still can’t find all the times that Skyride runs to the airport today. I can find every stop that the next run makes. But I can’t find the next run after that.

Not to mention that DenverTransit is still tied to an iPhone size interface. On the iPad, there should be plenty of room to build a decent UI. The development team needs to find somebody who’s never use DenverTransit before, and watch them try to find data on it, to learn how non-developers think.

Don’t Heavily Rely on it

2023-01-07

Plenty of times I’ve checked DenverTransit for a bus and see that it’s quicker to walk than wait for another bus. Then a bus that’s not supposed to be there for another 25 minutes pass right by me. Sometimes the buses won’t pop up and I’m guessing it’s because the bus is supposed to have already arrived. It’s 1/10 times this happens to me, just a little inconvenient sometimes.

Ambivalence

2023-02-08

I finally figured out how to plan a trip and save it. Nifty.

There’s a problem for me with viewing the trip, however- once I’ve scrolled down the screen, I can’t scroll back to the top of the trip and must “go back” to resubmit as a workaround. Not sure why. (iPhone) That is going to exasperate me in no time...

Usually good

2023-03-12

Occasionally i experience phantom trains on this application. The application will show the train’s arrival time at a station, show the train approaching the station, show the train as having departed the station, and show the train as moving toward the next station. The only problem is that I am at that station and no such train has arrived. Otherwise, it is a good application.

Functional but

2023-04-10

App I good and useful. But there were several annoying things.

When you zoom out too far on the map, the stations and stops disappear. Please make it so the icons stay no matter what so folks can find their nearest station that way.

On the map view, the top left icon (Apple app) that appears to be to sort transportation types does not seem to change anything or open a window to edit filter on the map.

Finally, when trying to submit feedback in DenverTransit , I cannot press the preview button to advance to the submission stage. So I can not submit feedback. The top right of my screen works fine; verified in a different window within DenverTransit .

No way to contact & routing needs to be improved

2023-05-12

Problem #1 is that their in-app “Send Feedback” page doesn’t allow you to submit your message, so there is no way to contact them without digging on the internet to try and find contact info.

Proble #2: I wasted my time finding their website and typing out a message only to encounter another error with their contact form - HTTP 401 on their own form submission to their own site. If they can’t even maintain their basic website, I have no hopes for DenverTransit to be improved.

Now, on to DenverTransit :
The routing could use an refactor.

For a trip from North Boulder to Union Station, a chosen route taking the 204 to FF2, why do you have the trip transfer at Broadway and 20th instead of the downtown boulder station?

One reason to do this is to ensure that one can get on the FF2 with luggage or a bicycle. Another benefit is that when people board the FF2 at the station while the bus is just sitting idle is that the trip times will decrease with less people getting on the bus mid-route, decreasing dwell time.

Making apps for public transportation should not just check a list of features, it should be tested and thought out to the actual experience. Otherwise it’s just another app in DenverTransit Store.

Works well if you already know what you are doing

2023-06-12

It’s a sound app that runs quickly and integrates the map well. It doesn’t help you figure out what kind of bus pass you need based on your route though, which seems like a big oversight. I don’t know what counts as local or regional (and the RTD website doesn’t specify either) so I have no idea what pass I need. Fix that and I’ll bump you up to 5 stars

Data

2023-07-14

I think you should make it so you don’t need data or WiFi to use this. My phone isn’t turned on and I need to take the buses and I have a hard time kwnoing where to go because it doesn’t keep up with me. I think this would be super beneficial for a lot of people. Obviously after awhile you’d get it down but for the first few trips it’s hard.

Fine but very limited

2023-08-14

It works fine, not buggy. It generally tells you when your next bus will be. The Plan Trip feature does not always include all buses departing from your initiating point going to your destination, so there might be a better route but DenverTransit won’t tell you about it.

What I don’t like is that it does not have a feature to tell you when the standard departure times are for a particular route (it will tell you the standard stops). You have to go to the RTD website and pull up the route info to get the times.

Overall not a good substitute for paper route booklets.

Needs some work

2023-09-15

DenverTransit seems a little wonky to me. I was actually sitting on the A-line train at the airport the other night and wondered what time my C-line connection would be at union Station. DenverTransit never gave me the A-line to C-line connection. It continually gave me bus routes from the airport to union then the C-line connection so proved to be of little use in trip planning.

It was useful in looking up schedules and other good info about RTD so gave it 3 stars

Awesome

2023-10-17

For some reason I expected DenverTransit to be terrible, but it's actually amazing. There are some areas where it could use some streamlining but for basic uses it works perfectly

Visited Denver on MLB Opening Day

2023-11-17

Weekend and never been to Denver before found DenverTransit prior to going and had no issues worked great saw where we were going on each stop. If you have a kid under 16 use the student fee for the train/tram ride. Adults are 10 bucks but students only 3 bucks. Great app

Functions 💯

2023-12-19

If you are a college student without a car(or any person with a bus pass), then DenverTransit is a must have. I recently turned my car in because the lease had run out and DenverTransit has helped me get all across the city&state. I have childhood friends who live an 1.5hr drive away and my Father and Brother live about an 1hr away.

**The Plan Trip feature is the way to go👌🏽 it walks you through every single step. You could be illiterate and still be capable of understanding the directions.

All-in-all, it's made a positive effect in my life. I hope you take the leap and it can do the same for you! Cop an RTD pass and DenverTransit A$AP Rocky!

I thought it was fake

2024-01-19

When I first saw DenverTransit, I thought it would be fake and wouldn’t actually have live times of the light rail. Boy was I wrong! It’s completely live and tells you all of the times that each train or bus comes to your area, and the estimated amount of time that it will take to get to your destination. I have used it daily for my commute to school!

A little outdated

2025-01-15

It keeps telling me to go to stops that are no longer in use. This is the only issue I have with it, but it's a pretty big issue - I think you're overdue for an update.

Impressed

2025-01-15

This is a great improvement over the past apps. It runs almost like the transit app. I like the bus numbers. Sometimes I still use the transit app because it gives all of the buses in the area and the times they are going to arrive. This helps me to decide which corner of the intersection to go to if I missed one bus. It would be nice to have instructions as how to do things for those who are not intuitive. The destinations of the buses and the bus numbers are very helpful. Sometimes it would be nice to have the buses GPS to be updated a little more frequently. The number of RTD apps is confusing when looking for the most up to date one.



Is Denver Transit Safe? 🤗🙏


Yes. Denver Transit: RTD Bus TImes is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,108 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Denver Transit Is 39.5/100.


Is Denver Transit Legit? 💯


Yes. Denver Transit: RTD Bus TImes is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,108 Denver Transit: RTD Bus TImes User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Denver Transit Is 100/100..


Is Denver Transit: RTD Bus TImes not working? 🚨


Denver Transit: RTD Bus TImes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Yearly Plan $19.99
Monthly Plan $3.49
Denver+ Annual $35.00
Denver+ Annual $29.00
Denver+ Monthly $5.00
Premium - Annual Subscription $8.99
Premium - Monthly Subscription $1.99
Denver+ Monthly $6.00
Secret Discount $4.99
Lifetime Pass $49.99


How was your experience with Denver Transit: RTD Bus TImes? Post a Review




Features

- Live directions with up to five ways to your destination

- Share your journey details with friends and family

- Get Off Alerts to know when it's time to transfer

- Live countdown boards for buses and trains

- Real-time location tracking of buses and trains on the map

- Service Alerts to find out about delays and diversions

- Save your favorite stops and stations

- Full seven-day schedules

- Schedule alarms and get reminders before your bus or train arrives

- Last train or bus arriving tonight feature

- Live and offline route maps

- One-tap ‘get me home’ journey planning

- Simple and clean interface

- Privacy Policy and Terms of Use available for review.

  Customer Service/Support
Developer:
Transit Now ltd

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