New York Subway MTA Map Reviews

New York Subway MTA Map Reviews

Published by on 2024-11-07

🏷️ About: The New York Subway app is a free app that helps users navigate around New York using the subway system. It includes the official MTA subway map and a transit route planner. The app has over 12 million downloads worldwide and works offline without an internet connection. It also provides live information about delays and countdown clocks for each subway station.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
39.0%

👿🤬😠 Negative experience
34.1%

🙄💅🫥 Neutral
27.0%

~ from Justuseapp.com NLP analysis of 103,813 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is usually very accurate with train times.

- It is great for an overall view of the subway and finding subway news about closures.

- The app has a route planner to help with navigation.

- It shows stations that involve walking transfers.

- It is lightweight and doesn't require cellular or WiFi to view the map.

- It helped navigate the city during their trip.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Addresses don’t work

2022-05-22

I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to NewYorkSubwayMTAMap is useless.
You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies!
Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for NewYorkSubwayMTAMap to tell you how to get there. WELL if I knew that I wouldn’t need NewYorkSubwayMTAMap in the first place!
I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.

Unofficial NYC app, save the frustration and download the real onr

2022-06-23

This is a unofficial app that simply rebroadcast free info available is a way that's much less useful than the official apps. Any visitors of the new york subway should use the free MyMTA app, or Google maps. The hi res version of the paper maps seems useful until you realize it's just what you would get if you search the web for "MTA large print app" on the web ( and you'd get the same map)

I think apps like these (presenting freely available info with ads or fees) are a blight on NewYorkSubwayMTAMap store as is makes in harder for tourists and visitors to find the real official apps. Tourists beware, find the official apps and maps on New York MTA's official website at app and save the ads and frustration.

Poor advertisement timing

2022-07-24

This is mostly a reliable app, yet the timing of the add placement is terrible. Normally not a problem (the developers do have to be paid), yet MANY times, I open this within the subway station, as a train arrives, to reference quickly to ensure I’m taking the best train for a given trip. Approximately 5 seconds after opening NewYorkSubwayMTAMap however, an ad pops up that you are forced to navigate before closing it (10-20 seconds approximately). In this time, before a decision is made on whether to ride the train in question, the trains doors close. A solution naturally is to use NewYorkSubwayMTAMap before trains arrive yet the above happens frequently for city residents. Otherwise, it’s a good app.

First time reviewing an app...

2022-08-25

...and I’ve come because NewYorkSubwayMTAMap has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.

Use Google instead this app will only make you hate this app

2022-09-26

Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since NewYorkSubwayMTAMap didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction.

Just asking google was much easier and google lets you know exactly what time train is leaving.

Good thing is NYers were the MOST helpful people in the world.

Too intrusive monetization

2022-10-27

On one side I understand the need to monetize NewYorkSubwayMTAMap , after all nothing is really for free. However the way monetization is introduced into NewYorkSubwayMTAMap is way too intrusive and more often then not interfere with the ability to use NewYorkSubwayMTAMap .

Quite frequently NewYorkSubwayMTAMap forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening NewYorkSubwayMTAMap and then NewYorkSubwayMTAMap opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting NewYorkSubwayMTAMap . Making NewYorkSubwayMTAMap basically useless.

I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.

You’ll miss your train

2022-11-28

If you’ve ever used the NYC subway, you know that figuring out what train to take and where to transfer can often require split second decisions, and when you can’t get the info you need in time to make that decision, it will often result in you being severely delayed.

NewYorkSubwayMTAMap used to be great for getting the information you need quickly, but now they have included ads that take the whole screen and cannot be skipped for up to 30 seconds. These ads usually come up when you’re just bringing up NewYorkSubwayMTAMap and need the info you’re looking for immediately, which has often resulted in me missing trains and getting delayed for over 30 mins because I can’t skip out of the ads.

I usually can’t be bothered to leave reviews, but I feel like it’s my civic duty here to tell people to avoid NewYorkSubwayMTAMap and save yourself the frustration. There are other apps with maps which are better, such as the one named “NY Subway” which still has pop up ads but can be quickly clicked out of so you can get the info you’re looking for in time.

Intrusive ads make app unusable in for quick decisions on the train platform

2022-12-29

Ads pop up immediately whenever you first open NewYorkSubwayMTAMap , last too long, and can’t be immediately closed. It won’t give you problems if you’re checking the map with time to spare, but if you ever find yourself needing NewYorkSubwayMTAMap to help you make a snap decision re: boarding an unexpected train that has just pulled up to the platform, you won’t have time to close out the inevitable ads and check the map before the train departs.

There are other free nyc subway map apps that don’t frontload unskippable ads. This one isn’t going to ruin your life, but there’s just no reason to download it over the others.

Bad news APP

2023-01-30

Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need NewYorkSubwayMTAMap , ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used NewYorkSubwayMTAMap in the first place, to find out which train line to use, which stop to get off at. NewYorkSubwayMTAMap could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.

Unusable advertising bombardment

2023-03-03

NewYorkSubwayMTAMap borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use NewYorkSubwayMTAMap then it makes that app pointless.

Most people use NewYorkSubwayMTAMap to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.

Too many ads.

2023-04-01

I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.

Ads are ridiculous

2023-05-03

I understand there need to be ads. But EVERY time NewYorkSubwayMTAMap is opened an ad pops up. Even if you go away from the screen for 30 seconds you are forced to watch a 30 second ad. Some of them are longer and then you wait another 30 seconds or more on the selection page for the option to dismiss. This defeats the purpose of checking on train times when you are trying to figure out what is going on in a particular station.

It wasn’t always this terrible, but the last month or so has been a headache. Nearly useless to gauge train time.

Missing important info

2023-06-03

Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using NewYorkSubwayMTAMap over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on NewYorkSubwayMTAMap. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future NewYorkSubwayMTAMap can include such important info so we don’t get the run around from MTA so much as we do now.

Useful app (ads have become annoying)

2023-07-05

NewYorkSubwayMTAMap is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with.
The ads however have really become the downfall of NewYorkSubwayMTAMap, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill NewYorkSubwayMTAMap.
I highly recommend people to pay to have ads removed. You’ll thank me later.

Good enough

2023-08-05

I’ve been using NewYorkSubwayMTAMap for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one.

I have 2 possible solutions:

A) the subway line icon should be placed next to the station in the drop down list or
B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route.

Hope you can improve this feature some time soon!

New York Subway Map

2023-09-06

This is a great application for those who use the NYC subway regularly or even if you are new to the system. First NewYorkSubwayMTAMap is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. NewYorkSubwayMTAMap covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. NewYorkSubwayMTAMap not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. NewYorkSubwayMTAMap also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.

Old timer

2023-10-08

Had not been in NY since I was in my 20's ...now nearly 50 years ago!
NewYorkSubwayMTAMap and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. NewYorkSubwayMTAMap was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence
of youth. Thank you. M. Macy, artist

I was mistaken, app remains superb

2023-11-08

[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version.

Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo.

I added two stars to my orig. rating which I believe is fair. NewYorkSubwayMTAMap is generally very effective and useful."

Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored NewYorkSubwayMTAMap fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.

Best overview map of the NYC/NJ transit system

2023-12-10

With modern navigation apps like google maps and Apple Maps adding transit navigation options, it would seem an app like this one wouldn’t be useful, you would be wrong.

NewYorkSubwayMTAMap is great for an overall view of the subway and a great app to find subway news about closures so that you don’t mistakenly try and and board that train. NewYorkSubwayMTAMap has helped me every time I’ve gone to the city to plan out sites to see and the nearest subway station to those sites and like the modern navigation apps, has a route planner to help navigation from point A to B.

See also the stations that involve walking transfers, like the 14th street transfer from the red to the orange line, so you know when going to the next site you want to go to what your options are.

Best of all, it’s lightweight and doesn’t require cellular or WiFi to just view the map.

Good except at the last/first stop

2024-01-10

NewYorkSubwayMTAMap is great and usually very accurate with the train times when I am coming home from work. However, NewYorkSubwayMTAMap seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue NewYorkSubwayMTAMap has been great and very useful to my daily commute.

Inaccurate countdown clocks

2024-11-17

App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on NewYorkSubwayMTAMap or open NewYorkSubwayMTAMap because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?

New ads make this unusable

2024-11-17

Do not download - app used to be good, then they started full page ads that load when you open NewYorkSubwayMTAMap ... which was OK as they could be closed quickly.

Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration.

New video ads are now displaying and can’t be closed for a long period of time making NewYorkSubwayMTAMap essentially useless - it’s faster to load a nyc map PDF in the pdf reader



Is New York Subway MTA Map Safe? 🤗🙏


Yes. New York Subway MTA Map is very safe to use. This is based on our NLP (Natural language processing) analysis of over 103,813 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for New York Subway MTA Map Is 53.4/100.


Is New York Subway MTA Map Legit? 💯


Yes. New York Subway MTA Map is a totally legit app. This conclusion was arrived at by running over 103,813 New York Subway MTA Map User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for New York Subway MTA Map Is 90.3/100..


Is New York Subway MTA Map not working? 🚨


New York Subway MTA Map works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
VIP Yearly + Free Trial $9.99
VIP Yearly $9.99
VIP Monthly $3.99
VIP Lifetime $25.99
Remove Ads Yearly $7.99
VIP Monthly $3.99
VIP Yearly $9.99


How was your experience with New York Subway MTA Map? Post a Review




Features

- Official MTA map of the New York Subway

- Covers all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx, and Staten Island

- Easy-to-use transit route planner to get you from A to B on the subway

- Works offline for help even without an internet connection

- Service Status from MTA shows live information about delays with alerts sent straight to your phone

- Countdown Clocks for each subway station to check when the next train is due

- Search for any subway station on the map or find the nearest station to your location from anywhere in New York

- Plan routes to Points of Interest including Empire State Building, New York Botanical Garden, and Times Square

- Favorite your routes for quick access when on the move

- E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service

- First & Last Train Times give additional journey information

- Carriage Exits help to know which carriages to get on for the quickest change between stations

- Live Twitter updates from the official NYCT Subway account with helpful transit information

- New York Subway VIP available as an in-app subscription with additional features

- Cancel at any time, for any reason

- Payment will be charged to your iTunes Account at confirmation of purchase

- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period

- Your account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of your chosen price tier

- Subscriptions can be managed and auto-renewal may be turned off by going to Account Settings in your iTunes Account

- Any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased, where applicable.

  Customer Service/Support
Developer:
Mapway Limited


Website: