New York Subway MTA Map Reviews

New York Subway MTA Map Reviews

Published by on 2025-02-05

🏷️ About: The New York Subway app is a free app that helps users navigate around New York using the subway system. It includes the official MTA subway map and a transit route planner. The app has over 12 million downloads worldwide and works offline without an internet co... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
48.0%

😎 Positive experience
27.6%

🫥 Neutral
24.4%

~ from Justuseapp.com NLP analysis of 105,085 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is usually very accurate with train times.

- It is great for an overall view of the subway and finding subway news about closures.

- The app has a route planner to help with navigation.

- It shows stations that involve walking transfers.

- It is lightweight and doesn't require cellular or WiFi to view the map.

- It helped navigate the city during their trip.



Read 22 Customer Service Reviews 😠💢

4.6 out of 5
Addresses don’t work

I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to NewYorkSubwayMTAMap is useless.
You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free ... Show more

Unofficial NYC app, save the frustration and download the real onr

This is a unofficial app that simply rebroadcast free info available is a way that's much less useful than the official apps. Any visitors of the new york subway should use the free MyMTA app, or Google maps. The hi res version of the paper maps seems useful until you realize it's just what yo... Show more

Poor advertisement timing

This is mostly a reliable app, yet the timing of the add placement is terrible. Normally not a problem (the developers do have to be paid), yet MANY times, I open this within the subway station, as a train arrives, to reference quickly to ensure I’m taking the best train for a given trip. Approxi... Show more

First time reviewing an app...

...and I’ve come because NewYorkSubwayMTAMap has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to ... Show more

Use Google instead this app will only make you hate this app

Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to c... Show more

Too intrusive monetization

On one side I understand the need to monetize NewYorkSubwayMTAMap , after all nothing is really for free. However the way monetization is introduced into NewYorkSubwayMTAMap is way too intrusive and more often then not interfere with the ability to use NewYorkSubwayMTAMap .

Quite frequent... Show more

You’ll miss your train

If you’ve ever used the NYC subway, you know that figuring out what train to take and where to transfer can often require split second decisions, and when you can’t get the info you need in time to make that decision, it will often result in you being severely delayed.

NewYorkSubwayMTAMap ... Show more

Intrusive ads make app unusable in for quick decisions on the train platform

Ads pop up immediately whenever you first open NewYorkSubwayMTAMap , last too long, and can’t be immediately closed. It won’t give you problems if you’re checking the map with time to spare, but if you ever find yourself needing NewYorkSubwayMTAMap to help you make a snap decision re: boarding an ... Show more

Bad news APP

Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPON... Show more

Unusable advertising bombardment

NewYorkSubwayMTAMap borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use NewYorkSubwayMTAMap then it makes that app pointless.

Most people use NewYorkSubwayMTAMa... Show more

Too many ads.

I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. ... Show more

Ads are ridiculous

I understand there need to be ads. But EVERY time NewYorkSubwayMTAMap is opened an ad pops up. Even if you go away from the screen for 30 seconds you are forced to watch a 30 second ad. Some of them are longer and then you wait another 30 seconds or more on the selection page for the option to dis... Show more

Missing important info

Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the noti... Show more

Useful app (ads have become annoying)

NewYorkSubwayMTAMap is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with.
The ads however have really become the downfall of NewYorkSubwayMTAMap, as before they use to pop up and you could cl... Show more

Good enough

I’ve been using NewYorkSubwayMTAMap for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 fr... Show more

New York Subway Map

This is a great application for those who use the NYC subway regularly or even if you are new to the system. First NewYorkSubwayMTAMap is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. NewYorkSubwayMTAMap covers all the basics wheth... Show more

Old timer

Had not been in NY since I was in my 20's ...now nearly 50 years ago!
NewYorkSubwayMTAMap and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a ... Show more

I was mistaken, app remains superb

[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version.

Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discr... Show more

Best overview map of the NYC/NJ transit system

With modern navigation apps like google maps and Apple Maps adding transit navigation options, it would seem an app like this one wouldn’t be useful, you would be wrong.

NewYorkSubwayMTAMap is great for an overall view of the subway and a great app to find subway news about closures so tha... Show more

Good except at the last/first stop

NewYorkSubwayMTAMap is great and usually very accurate with the train times when I am coming home from work. However, NewYorkSubwayMTAMap seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre ... Show more

Inaccurate countdown clocks

App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most import... Show more

New ads make this unusable

Do not download - app used to be good, then they started full page ads that load when you open NewYorkSubwayMTAMap ... which was OK as they could be closed quickly.

Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the inf... Show more



Is New York Subway MTA Map Safe? 🙏

Yes. New York Subway MTA Map is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 105,085 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for New York Subway MTA Map Is 36.6/100.

Safety Analysis

79.9% of users say app is Safe 👍
79.9%

14.1% of users have Some Concerns ⚠️
14.1%

5.9% of users say app is Risky 🚨
5.9%


Is New York Subway MTA Map Legit? 💯

Yes. New York Subway MTA Map is legit, but not 100% legit to us. This conclusion was arrived at by running over 105,085 New York Subway MTA Map User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for New York Subway MTA Map Is 68.9/100..

🔏 Privacy & Data Safety

New York Subway MTA Map collected the following data from you:

  • Data Used to Track You:
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Location
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
VIP Yearly + Free Trial $9.99
VIP Yearly $9.99
VIP Monthly $3.99
VIP Lifetime $25.99
Remove Ads Yearly $7.99
VIP Monthly $3.99
VIP Yearly $9.99


How was your experience with New York Subway MTA Map? Post a Review




Features

- Official MTA map of the New York Subway

- Covers all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx, and Staten Island

- Easy-to-use transit route planner to get you from A to B on the subway

- Works offline for help even without an internet connection

- Service Status from MTA shows live information about delays with alerts sent straight to your phone

- Countdown Clocks for each subway station to check when the next train is due

- Search for any subway station on the map or find the nearest station to your location from anywhere in New York

- Plan routes to Points of Interest including Empire State Building, New York Botanical Garden, and Times Square

- Favorite your routes for quick access when on the move

- E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service

- First & Last Train Times give additional journey information

- Carriage Exits help to know which carriages to get on for the quickest change between stations

- Live Twitter updates from the official NYCT Subway account with helpful transit information

- New York Subway VIP available as an in-app subscription with additional features

- Cancel at any time, for any reason

- Payment will be charged to your iTunes Account at confirmation of purchase

- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period

- Your account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of your chosen price tier

- Subscriptions can be managed and auto-renewal may be turned off by going to Account Settings in your iTunes Account

- Any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased, where applicable.

  Contact Support
Developer:
Mapway Limited


Website: