Weis Markets Reviews

Weis Markets Reviews

Published by on 2024-05-29

🏷️ About: The Weis Markets App is a grocery shopping app that allows users to shop for groceries online, update their account information, view store information, access savings and offers, save multiple shopping lists, and find recipe ideas.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.3%

😎👌🔥 Positive experience
43.7%

🙄💅🫥 Neutral
12.0%

~ from Justuseapp.com NLP analysis of 5,776 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very friendly online shopper

- Received exactly what was ordered

- Produce was fresh

- App was a learning curve, but not bad

- Will use again, definitely



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Can’t find what I’m trying to look for

2022-05-29

I tried looking up to see if they had any azo tablets. WeisMarkets says they carry it. So I go to the store and guess what? They actually don’t actually carry that item in their store. They only have the 2x more expensive gummy version of it. Despite the website saying that they carried both.

It also happened with a lot of other items that I’ve wanted as well. It’s very misleading and leaves me frustrated in the process. It’s either they’ll list items they don’t carry or, the search results will give you absolutely no results. I go to search for anything with cranberry and it’s half & half of the two issues. WeisMarkets never listed their cranberry supplements despite them having it. Only the calorie dense juices with tons of sugar were given to me as results for my search.

Using WeisMarkets is a real pain.

Misleading

2022-06-30

Being a rewards member you would think the price marked on the shelf is as stated! NOPE! now you need to download an app and scan a coupon, good luck scanning the coupon when half the barcode is missing on the shelf.

So, you think you’re a genius and you log onto WeisMarkets and search for the item that has the Ecoupon only to find out it’s not listed.

After you give up on the spaghetti sauce that was a dollar off making at $2.99 you move on to the generic option. But make sure you read the fine print, you only get the sauce for $2.99 if you buy six of them!

I despise the herd shopping at Walmart but they don’t play games with their prices.

Oh, if you want to wear a mask you can but they really don’t enforce it in Thurmont

Cannot view out of stock/subs to orders online

2022-07-31

Why can’t I view what was out of stock or substitutions given for my order? All I can see is the original quote and then what I was charged - today’s difference being $30. Obviously something will not arrive to my house, but I guess it will be a surprise when the order gets here?

Don’t bother with the search

2022-09-01

Can’t find half the items I need. The search function is completely useless. Items that I know for a fact are in this store are not found with the search function. There is no way to purchase any canned goods. The categories make no sense whatsoever. No category for canned goods but a category for automotive??? Seriously???

Search is worthless

2022-10-03

I downloaded WeisMarkets after seeing that a particular brand almond milk we like was available for less with an e-coupon. I tried finding it via their website with no luck so I downloaded WeisMarkets thinking I’d have better luck. NOPE! WeisMarkets is NO BETTER. I tried searching via the brand name, “almond milk” then “dairy”. Nope, still nothing. I like the store, but their ecoupon system is a JOKE!

Worst App I Ever Used

2022-11-03

When searching for an item brand name isn’t an option. When I went to checkout, it said I had to sign in with current card but the space for the card number was grayed out so I tried to get a new card. After entering all of my info and going back to cart to try to check out again, it routed me back to the signup screen again.

Not really effective

2022-12-05

WeisMarkets pretty much stinks. It’s not very user friendly, you need to log into this, to get to your grocery list, half the products don’t have pictures attached to them, which I like because it verifies my product. You’d save serious time by just going into the store and getting what you need and getting out. WeisMarkets needs some serious work.

Frustrating to try and use

2023-01-05

I downloaded WeisMarkets while in the store to try and utilize their Ecoupons on my iPhone. After multiple attempts of trying to scan the coupon and speaking with customer service I finally gave up. I don’t know if this is only meant for tweenagers but it was incredibly frustrating to try and use for coupons at least.

Unquestionably the worst grocery app

2023-02-06

I will say it’s maddening how bad both WeisMarkets and the weis markets website are. I don’t know who they hired for coding or site building or whatever but they need to go back to school. It’s inaccurate to what’s in stock in the store. When I search for items it brings me to other items. I search for “frozen vegetables” and I get vegetarian meat substitutes. I search for “bread” and I get bread crumbs. I search for “steamable vegetables” I get Bissell cleaning liquid.

This app doesn’t work.

2023-03-10

I just downloaded the Weis Market app, then tried to sign up to load e-coupons. My password was declined so I tried signing in with Facebook. WeisMarkets would not let me enter my store card #. Then I tried changing my password, 3 times, and got an error message. Finally I tried signing in as a guest, but that doesn’t let you load coupons. Useless.

Rude Cashier

2023-04-08

While I know the importance of social distancing at this time, I was chastised by “Thomas” at the Ephrata store for being too close to the man in front of me. I told him I was behind the tape and the gentleman he was checking out agreed with me. That man told Thomas “you yelled at me too! “. He continued to argue with us. I left and went to self check out! Very disappointed! I have been going to this store for over 20 years. Have never had a person like him. He has no people skills!

Requires Weis shopper card which can take 24h

2023-05-10

WeisMarkets richly deserves its 1.8 star rating. The shipping interface and poor search might be tolerable but when you go to check out you are forced through a signup process ... and if you don’t already have a Weis club number are forced to create one .. and the amazing bit is that when you sign up for one they note it may take up to 24 hours to even get it. Fail after fail. Way to make it hard on a new customer. Avoid if you can.

So frustrating

2023-06-10

This has to be one of the worst apps I attempt to use. You need it for e-coupons, but I can never get it to work. If you scan an e-coupon in the store, it opens your browser, not WeisMarkets . If you try to browse e-coupons within WeisMarkets , the coupon doesn’t show up. I always waste 10-15 min getting an employee to help (as they try to do it in WeisMarkets and then give up), and then they have to manually enter a price reduction. Very frustrating! Makes me not want to shop at Weis!!

Terrible App

2023-07-12

First, why is it so hard to get to my card? It should be the easiest thing to get to. Instead I have to click through 3 of 4 screens to get to it. I can’t say for sure, though, because I can’t even get into it because it’s requiring my password for the 2nd time in 2 days. Sure - no big deal, because the iCloud Keychain should auto fill it, right? Nope - it doesn’t work with any of the password tools on my phone.

Get it together, Weis! I should be able to access my card from the built in Wallet app. And you really need to fix this.

Worst app ever

2023-08-12

I’ve tried multiple times to set up an account in WeisMarkets and it won’t take my club card number even though I have no trouble with it at the store. So I tried creating a shopping list as a guest and they don’t have Quick Oats Oatmeal in WeisMarkets even though I know Weis has their own brand. I like shopping at Weis but it certainly would be much more convenient if I could make a list, tell them which store I’ll be shopping in and have WeisMarkets give me a route through the store to find my items. I like Weis Markets but your app needs A LOT of work.

Awful

2023-09-13

Awful, and frustrating. Standing in the store trying to get my coupons that I had previously saved and it said my session had expired. I thought the password was saved, but it wasn’t apparently, so I went through the normal “reset password“ dog and pony show… And guess what? It didn’t work. Three times I try to reset my password, three times it sent me an email, three times I clicked on the email and it took me right back to the login page asking for my password which I didn’t freaking know! I ended up leaving a cart full of groceries sitting there.. my time wasted their groceries wasted and frustration beyond belief. Guess I’ll just shop somewhere else.

Totally maddening and frustrating

2023-10-15

I can’t believe WeisMarkets even gets 2 stars! I have spent HOURS engaged with it, successfully finding only humor in how bad it is.

1. I filled out my first large shopping order—only to find I couldn’t submit it because I didn’t have an account. I thought I’d be able to create one as part of my first purchase checkout. Nope. Could you have told me that up front before I filled up my cart?

2. I tried multiple times to create an account. Never seemed to complete the process before freezing. But about a week later I got four emails letting me know my account was open.

3. Forget about trying to use WeisMarkets on an iPhone. At least the three phones I tried.

4. Search results are laughable. Basic item searches show ‘no results’. Easily 50% of my searches got this reply.

5. I’ve set my preferred store location. About 7 times so far. And yet WeisMarkets keeps showing a different store 70 miles away as my preferred location.

I like the store. I like the associates in the store. I really would like to use WeisMarkets and pick up my order to go, but Weis Markets seems intent on not making this possible. ...sigh...

Horrible App

2023-11-15

Lists things as available that aren’t, lists things as unavailable that are available. Doesn’t give correct search results, or often, any search results at all. Does not let you save stuff for later like Walmart or Weis. Doesn’t even deliver half the groceries sometimes that I’ve absolutely needed. Honestly Walmart is probably a much better deal. They accept ebt, anyway. Two thumbs way way down! Clearly run by people ego don’t know how to run a website/app.

Glitches early, but got good customer service

2023-12-17

I installed WeisMarkets and used the option to sign in with Facebook. But when I tried to use the “My Weis” features, it demanded my card number but wouldn’t let me enter it. In using an iPhone and when I tried to enter the number the keyboard simply wouldn’t come up when I touched the field to enter the number.

I signed up using my email address and was able to put in my number, but their system couldn’t verify it. I called customer service and a very nice employee sorted out the problem. I’m logged in and shopping now. So far, so good. Their shopping search function is much nicer than Food Lion’s.

Very Satisfied

2024-01-17

Just as advertised, very friendly online shopper , received exactly what we ordered, produce was fresh . App was learning curve , but not bad . Will use again , definitely! Thank you Weis !

Absolutely Worthless

2024-11-17

In a time where people are moving online to avoid others, you’d think companies would devote the necessary resources to ensure these online tools would work. I guess this company isn’t one of them.
Don’t even bother downloading and taking up phone memory. Deleted it within 15 minutes.

App doesn’t even open

2024-11-17

Every time I click on WeisMarkets I get the main “Weis” logo screen and then it just freezes there. I’ve deleted and reinstalled twice and it doesn’t help. Can’t exactly use the functionality when you can’t even get to a menu.

Really, in 2019?

2024-11-17

All shoppers cards should have the ability to be added to Apple wallet in the year 2019. The only excuse is laziness. I don’t need yet another card on my keyring. Actually the only one I need is this one, except I won’t shop here because Giant is in apple wallet so I guess I just don’t need this one anyway! Lol

Completely ruined app! The app will not even load!

2024-11-17

WeisMarkets will not even load!!!
WeisMarkets has been rendered useless now. It used to be so user friendly and well laid out. Now it just shows blurry images of weekly ads. If they are trying to kill WeisMarkets then they succeeded.

Search is HORRIBLE

2024-11-17

The search feature is so bad. I love getting my groceries with Weis2Go, but the search feature makes this nearly unusable. It automatically changes my search terms or can’t find simple terms (like when “milk” or “eggs” return no results).

Just bad

2024-11-17

Search results are not alphabetical. Search fresh basil in vegetables and get every frozen and canned item with basil. Touch screen to scroll and item under finger pops up. When you return to previous screen it starts you all the way back to beginning. The only logical way to end up with an app this frustrating is if it was your intention to discourage its use.

Poorly designed

2024-11-17

App is very laggy, onerous to input payment information with poorly designed fields that keep blanking out so you can’t see what you entered and then not recording your info unless you tap on the field at least twice, then only to get the message that your order couldn’t be submitted bc “something went wrong.” If it is because the item is out of stock, no way of knowing. Basically WeisMarkets has proved to be functionally useless and annoying.

Disappointed

2024-11-17

Would be great for this to work as well as the other grocery apps. Won’t save my password, won’t authenticate with Touch ID, no ability to save is card barcode to apple wallet, rewards barcode is buried in a menu. WeisMarkets makes it slower to check out. Made me go back to a physical card. Uninstalling.

Eh..

2024-11-17

They make it difficult to use. Once you figure out how to enter your Weis card number, why would you only enter some of the digits. As much as I wanted to use WeisMarkets and support Weis, it’s much easier with the large brand grocery store and their user friendly sites... I will try to use this until my patience wears out.

Wouldn’t take already registered account.

2024-11-17

Wouldn’t take already registered email and password. Not sure I’ll even use if it this glitchy. Like another who reviewed, I’m sure I’ll have to use my card. Seems like more of a hassle instead of making life easier.... or is it more intrusion?

Needs a new app developer

2024-11-17

I love Weis and all the products they have to offer but lordy oh my! Searching is horrible, organization of the list but not the cart? A huge lack of useful filters. Just all in all WeisMarkets needs a huge tune up!

Lags competition

2024-11-17

WeisMarkets lags the competition. I love the Weis2go service but WeisMarkets makes it hard to do since it takes almost as long as shopping. I would also like to see WeisMarkets push a notification to remind when weis points are close to expiring. I know there is an incentive for weis to see them expire, but I am sick of losing my points with their random expiration dates. A reminder notification would help solve that.

App question??

2024-11-17

I’m finally able to use WeisMarkets without constant problems! My only issue now is that I cannot add items to my cart after paying for a delivery that is scheduled 1 1/2 weeks away. I need more items and am frustrated that I can’t put them in my cart. Other store delivery places allow additions up to 24 hours before scheduled date of delivery.

Hope it’s Better!

2024-11-17

I see WeisMarkets was updated, I’m hoping it’s improved, the search function was HORRIBLE! Take a lesson from the Walmart grocery app. I would spend way too much time trying to find common items. I’d enter iceberg lettuce and zucchini (and zucchini only) would come up 😒. Forget trying to find lunchmeat. You had to enter an item exactly as they have it described or forget finding it. I’m hoping this update will make it easier to create a grocery list.

Good except

2024-11-17

This is a good app, works fairly simply. BUT it logs out so often and it is frustrating as a user. I no longer carry cards and want WeisMarkets to stay logged in.



Is Weis Markets Safe? 🤗🙏


Yes. Weis Markets is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,776 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Weis Markets Is 49.7/100.


Is Weis Markets Legit? 💯


Yes. Weis Markets is a totally legit app. This conclusion was arrived at by running over 5,776 Weis Markets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Weis Markets Is 63.3/100..


Is Weis Markets not working? 🚨


Weis Markets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Weis Markets? Post a Review




Features

- Online Shopping: Shop for groceries from your phone and choose your preferred store and pickup time.

- My Weis Account: Update your account information and add your Club Card info for easy checkout.

- Store Information: View store hours, phone numbers, and directions for your local store.

- Savings: View weekly circulars and clip eCoupons directly to your Club Card for easy savings.

- Shopping Lists: Save multiple shopping lists and share them with family members.

- Recipes: Access thousands of recipe ideas and save them to your favorites or add ingredients to your shopping list with one click.

  Customer Service/Support
Developer:
Weis Markets, Inc.


Website: