craigslist Reviews

craigslist Reviews

Published by on 2024-08-21

🏷️ About: craigslist - The original online classifieds. Established 1995.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
39.9%

😎👌🔥 Positive experience
33.6%

🙄💅🫥 Neutral
26.5%

~ from Justuseapp.com NLP analysis of 443,736 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Intuitive and fast to use

- Ability to upload multiple pictures quickly

- Outlet for second hand commerce that is less politically censored than other tech giants

- Reasonable rehoming fee



Read 36 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Flayed

2022-05-22

I posted a listing for rehoming my kitty… I follow this app’s rules… I asked for a $25 rehoming fee because I got her fixed chipped and her vacations…. I got a message from a guy saying he is interested in getting her… we made plans to meet up at a public place… once it came time to meet he would say that he isn’t sure if he should get her and he would text me like crazy like he knew me and wanted to date me even though I told him I’m married… when I didn’t respond back to him right away he would blow up my phone asking if I’m ok and that I need to answer him right away because he was worried…. So I blocked him and he kept flagging my post and I had to keep reposting my ad… so I had to wait for a couple of weeks to repost my post… I kept trying to contact this app and they never got back to me…. I finally found a great family for our kitty… u need to have better customer service and tell us why our post are flagged….

Works Great!

2022-06-23

Easy to use and looks good, better than using CL on the browser. There’s easy tabs for navigating and you can easily manage postings and see which are active and renew with one click. Photos upload easily. Switching around photos to change which is the primary is MUCH easier on craigslist than in browser where you have to do touch screen acrobatics to move photos around. My only issue isn’t with craigslist but this app in general and that’s the vague rules about pet posts and “free to good homes”, whether they’re allowed or not and there’s some algorithm that either deletes rehoming posts immediately based on certain words? or users are allowed to spend hours just flagging any ads that compete with their home-based animal rescue. Either way, the real victims are the animals that people end up abandoning because there’s no easy way to find good new homes.

Great ... would love a couple of updates

2022-07-24

I would like a way to keep the same filters when I move the map to a different area. Sometimes this works but I don’t think it’s by default. Also, it would be nice if there were a bit more vetting going on with regard to contacting sellers etc. The fishing is truly out of hand. It seems some of the scammers are hiding behind what used to be solid security measures. Perhaps a consumer/seller rating system would also be of use. Reinvention is the mother of transparency. Old complacent ideas make room for all kinds of mischief. Maybe a simple “we’re you able to getting this seller/merchant on the phone” pop up. Then yes or no. Several “no’s” would lead to bad ratings and perhaps some pinpointing and further eliminating this round of scammers who’ve infiltrated the system.

Thanks so much. Otherwise, great app.

Photo down load problems

2022-08-25

Won’t let me go to a new photo that I gave in my Library ? I can make one listing , then go to make another one and try to download new pictures and it keeps taking me to the ones I just used on the first listing and dosent give me any option to download new pictures until the next day . I normally use Marketplace because it’s so easy to load several items in a few minutes . Craigs list should mimic Marketplace . You are way more difficult to do business with . If I want my phone number on my listing that’s my business. Period. ! Shouldn’t have to click anything to show it , jyst makes it more difficult for potential buyers to get ahold of me . STOP , I’ll be playing around with your service for. 30 days . But if things don’t get easier, I’ll go back to Marketplace and try to hold my Republican tung 🙂

Decent, Useful

2022-09-26

I turned to craigslist bc my preferred app for navigating this app does not function properly anymore. I was happy to find an official CL app. While it does not have all the features I’m used to, it is a decent app that is very useful. The one improvement that it really needs is an alternative way of handling seeing more ads by the same user. Once you click that option and see the ads by the same user, removing that filter doesn’t return you to where you were in the list of ads you were originally viewing. Rather, it boots you back to the top of the list. That discourages me from using the option to view other ads by the same user bc I don’t want to then have to scroll past ads I’ve already seen. To the developer: please find a way to preserve viewing location when this filter is removed.

Thought I would never switch from the beloved web

2022-10-27

Over the last ten years, CL has done a great job of keeping their webpage simple and functional during a UX arms race, even as they ad functionality. So I thought that I would never switch to craigslist . Now I find myself using it more and more.

There are a few features that really sing in a touchscreen environment. For example, if you’re looking for an apartment, dragging your search area on the map is a wonderful way to look exactly where you want. On the other hand, you can’t see a thumbnail of your future apartment from the map view, so there is still a lot of room for improvement.

If you use this app, get craigslist . It’s as simple as that.

Finally an Official App!

2022-11-28

Used CPlus for years. Glad they finally put out an official app.

-1 star for what's always been an issue with this app, regardless of platform. Abuse and lax enforcement. Most people on there are fine, but occasionally you run into unhinged people, and there is no help or recourse. I understand it's a small (and often free!) operation, but there are solutions. At the very least, they should be scanning for ads which are substantially the same and not allowing them. The most recent abuser I got didn't like that I took 45 min to respond to his text and got it in his mind that I was a scammer. So he copied my entire ad, including pictures, and added "this is a scam" to it, in multiple places. The pics at the very least, particularly in the same city, should be enough to flag based off some hash and prevent them from posting. I emailed the contact us for faked ads and never heard back. I didn't get any responses to my ad for a week until I could flag it enough times from different connections and devices to have it removed. Not cool. Imagine for people who have their contact info revenge posted.

Craigslist is my go to place when I want to give away good stuff and no hassels

2022-12-29

Whenever I’m wanting to get rid of things I don’t need anymore, or the kids grew out of… I don’t donate to charity, (they charge too much! I donate to my community by posting it in Modesto this app free stuff, I just box or bag it up, post it as a curb alert, and someone who’s in need comes picks it up! That simple no hassels, but my number 1 rule of thumb is… I never give what I wouldn’t receive. In other words, I don’t post about “junk” if it’s stained or something I wouldn’t want.. I throw it away, I always post good items that are clean, working order. There’s nothing worse than going to pick up and you realize it’s just dirty trash! So always remember to give what you would like to receive. this app is an awesome outlet to do the good works you need to do
.

Craigslist

2023-01-30

The this app app is very helpful and convenient. We responded to an add about a puppy and received a response w the same day within a few hours. To be able to find the product and or service I need locally and in surrounding areas makes shopping for certain services and products more attainable. We love this app and we will continue to post our products and also buy the things we need. It saves money. It is a convenient way to shop. I can get home from work, lay down in my bed and shop. That’s huge. Many times the things we need can be found here on this app. I can price them and find the right bargain. It’s great. Thank you this app.

Highly Recommend

2023-03-03

craigslist is great for quick sales of a plethora of items you may have laying around the house, farm or office! There is always someone out there looking for what you have, and you can search to find all kinds of items that are just as useful used as they are brand new!

Keep items out of the landfill and out of junkyards, by giving away to people in need, sometimes make a few bucks. Love craigslist for its versatility. Could use a little help in user friendliness, it’s not totally intuitive how to use some of the features but I still give ⭐️⭐️⭐️⭐️⭐️ for the usefulness of craigslist . Would recommend to anyone and everyone.

2005 Audi A8 Quattro L

2023-04-01

2005 Audi A8 Quattro L in mint condition. Very nice car for someone who has time to fix a couple minor things. Engine and transmission is very strong and reliable. New brakes and rotors, new timing belt, new water pump and thermostat. Ac and heat just serviced so that’s perfectly working. Rear suspension just gave out, radio comes on and off which is most likely an Mmi piece ( est 100$ ). Needs to be smogged, minor leak causing failure. I gave the car to my 17 year son for his birthday and I’m selling basically to get him something more feasible for him to drive everyday and not worry about fixing a German automobile … asking 5k or best offer. Car just needs to be detailed via carpet, also has 20 inch Dub rims on it …. Contact me for viewing

I am getting obsessed using the app!

2023-05-03

Long time using CL web page; then found a sellers app, and slowly i became lazy to post things in CL as it was not as practical as the competitor app; last week I noticed craigslist option, decide to try it, and i have been posting AND SELLING more than with the competitor. I am becoming addicted.
Even though it can be tiring t repost if an ad expires, i do think it keeps CL cleaner and updated. Plus if it does not sell, it is an eye opening and the price should be lowered; if a seller forgets to reply to an active post, the expiration helps clean up CL sellers from useless to those actually interested.
Oh, and i am still finding tricks around craigslist that are so helpful.
Thanks.

Sold my Mountain Bike in a couple of hours on Craig’s List

2023-06-03

I listed my mountain bike on Craig’s List this morning and immediately got contacted by 5 people wanting to see it today. The first person who came bought it. It was a good deal but I had it listed for a few days on Offer Up and FB marketplace. Lots of interest but only a few people followed through and 2 offered to buy it at full price then tried to haggle me down once they came to see it even though I said the price was firm. I do not know if this is because of where I listed or not but the Craig’s List response was swift and the people who responded were genuinely interested in buying it. Thank you!

Find what you need sell what you don’t

2023-07-05

this app still works good. There is always going to be people that try and ruin a good thing. Just be aware of the scammers. Once you know how they operate it’s easy to detect them . Don’t let them keep you from selling your stuff. Not to worry they usually aren’t selling anything just trying to get you to ship whatever your selling to them with all kinds of excuses. I have met lots of real nice people just from buying & selling items, just use your head and if it sounds to good to be true it probably is.
Thanks this app for having such a place you can find just about anything you want and sell whatever it is and it’s all for free!

Gigs

2023-08-05

For years I’ve used this app’s. It is literally one of the most useful app on the whole internet. With anything from wares to furniture and more, it provides a place for you to barter confidently. On top of that, it allows you to shop for available apartments or homes which I’ve utilized multiple times. My favorite aspect of CL is the the job and gig section. Here you are able to post and ad or search through ads from other peoples postings. It can either be a day, couple of days, or a new position all together, still, being a person who’s relied a lot on many cash jobs over the years, this app has literally kept me paid. For that I say, Thank you. You are truly a life saver. Amen.

Love it

2023-09-06

I love this app when I’m looking for something specific or hard to find. And the people on there are mostly real people selling their own stuff. Offer up used to be great but since it’s popularity took off I find it more& more annoying. If I wanted to pay 2k for a couch- I wouldn’t be on the dang app!- More and more merchants/ store owners are listing their merchandise on there &imo; They will be the death of craigslist . They spam the search results with stuff I can go buy from the store if I wanted to pay full price or something brand spanking new. Not to mention the endless notifications.
So, here I am- crawling back to good old this app. Happy with the addition of craigslist for simplicity& convenience. Keep up the good work CL!

Best Of All.

2023-10-08

I’ve been using Crag's list for many years. I tried lot’s of other apps. Always coming back to C/L It’s unfortunate some bad eggs try to pull one over on people. If that happens alert C/L they will immediately look into it, and flag the ad. What I appreciate most about C/L is the site is clean, easy to maneuver. I’ve gotten wonderful deals on C/L. I will continue to enjoy searching for new things. Just yesterday I found an amazing deal. Funny thing is, it wasn’t even for me. As many of my friends and family tell me they are looking for something. I take the time to search for them on C/L. 8 out of 10 times, I find it for them on C/L at a better price then on the competition. Thank you this app for your continued efforts on keeping the site unchanged.

One of my most used apps

2023-11-08

As someone who is a huge scavenger, I LLVE this app. I could scroll for hours looking at all the random free stuff, the plants and animals for sale in farm & garden, the things people are willing to trade in exchange for ______ (whatever they’re looking for), and the different houses and apartments for sale. I also believe that all but one of the jobs I’ve ever had, I found on this app. There’s something for everybody. When I found out they had an app, I was so excited. I finally don’t have to type in their site (just kidding, it’s bookmarked) & re-select my area every time I want to scroll through the site. I open it multiple times a day, and it’s the first place I look for almost anything. Thanks for the great app.

FB Marketplace’s Grandfather lives!

2023-12-10

In the light of the omni-powerful and consumptive nature of Facebook, it is nice to know that this app is still a viable means of second hand commerce. I have had much success recently with the this app app in market research, commerce, and business. Though this app still censors the sales of certain legal items, they do not seem to exhibit the same political censorship propagated by the tech giants. I am grateful that there is an outlet that wagers less political agendas and focuses more on fair business practices (although there is still something missing from their market...) Congratulations to this app for standing as long as they have and may they remain in profitable business into the foreseeable future. Thank you for your partial participation in 21st century commerce.

This is why God created such talented people.

2024-01-10

craigslist favorably compared to OfferUp is actually more intuitive and faster to use as well as share to fb. The 20+ pictures I uploaded were done nearly at a fraction of the speed of light. My only complaint was just recently finding out about craigslist and feeling like an out of touch grandpa, but don’t worry I’m sure my psychiatrist will prescribe me something that will make me think it’s the medicine making me feel forgetful, and unable to solve the simplest technical challenges. Little does he know I have a real confirmation bias against the so called “placebo effect”. Even sugar pills have sugar in them , hardly a healthy choice. These are the jokes folks. I’ll be here for another hour at least. Tip your servers.🥸

Nothing But Scammers!

2024-11-15

Same Creepy this app! Anonymous profiles with no photos, Lots of time waster and fruadster shoppers.
90% of your leads are spamming you from somewhere in Africa (why cant your filter that??) Years behind Facebook Marketplace, Offer Up, Next Door. If the founder Craig would have worked on trust on the platform instead of allowing creepy personnels (the only reason they discontinued personal ads was because of federal sex trafficking bill) the site might actually be nice for the community instead of a refuse dump of spammers. this app is Over! No last minute app release can save it from better founders and new builders of safer platforms.

Bugs need to be fixed

2024-11-15

These are either bugs or overbearing security measures. But the account Login only allows you to type one character every few seconds. And you cannot paste text into a new posting description. If these are bugs, please fix them. If this is this app way of rooting out spammers, this is way too draconian and makes craigslist useless relative to offer up or let go. The CL app is just what is needed for me to use it on par with the others but those issues need to be fixed or it’s just unusable for posting.

Too Little, Too Late

2024-11-15

craigslist does nothing to solve ongoing problems in using Its online classifieds: no identity verification. No escrow. No proof required you own the place you’re listing the ad for. No action from an employee if you can prove a rental listing is a scam.

this app has held back online classifieds back using its market position for too long. Releasing craigslist, in late 2019 shows how desperate it is as it’s market position is eroded by FB marketplace, and a litany of other apps that actually care about user experience.

Hope Craig enjoyed his run because it is just about over and craigslist won’t do much to change that.

Connection issues

2024-11-15

I’ve been using another app to access this app, but was excited to try out the official one. craigslist has the same no-frills approach as the website - sometimes simple is best, I suppose. Navigation was straightforward, searching and browsing listings is very simple and mirrors the website in many ways. However when you consider how this app has shut down most mobile apps that connected to their service (anyone recall Padmapper?), how long they’ve taken to finally make their own app, and the plethora of fine examples out there to pick ideas from, it feels a bit anticlimactic to get an interface that is neither especially mobile friendly or even seems carefully constructed for smaller screens. Navigation is clunky, and digging into the settings even a little takes you to very plain pages full of text. While you can save searches, multi-location search doesn’t seem to be supported, and only email notifications are supported (really?!).
Lastly, I seemed to be running into some sort of connection error quite often. I had no such issue during the same time period with either craigslist I normally use for this app or my mobile browser, so I’m not sure what was going on. Hopefully this will get cleared up soon.

Unimpressed

2024-11-15

There are dozens of existing apps that do a better job. Forces me into portrait mode with the tiny window in he center that I can double. What is this.. 2002? Very first browse attempt... internal server error.. no results found. With the sheer amount of spam on cl, including junk posters that are allowed to flood us daily, there are zero tools provided to us to sift through the crap. Can’t block or hide spammers. Takes too much work to flag them, so they go unflagged. I don’t agree with the “no clutter is good” excuse for this stripped down, crude tool. To find things on cl takes far too much time. This didn’t used to be the case, before cl stopped blocking dupes in hopes to drive their posting numbers up for a future sale.

Good initial start

2024-11-15

Needs a bit of fine tuning. Overall very simple and works great. But has some bugs and needs improvements to match the functionality and usability of the web version.

For example, location default seems locked into radius of your current location vs the web version of cities. I rather choose for example “SF Bay Area” but craigslist insists on pushing for a radius. This also happens when I want to use a saved search from my web account. For each I need to re-enter a radius even though the web version works fine based on selected cities.

Decent first attempt, but buggy text entry and needs multiple account support

2024-11-15

I think we can definitely say finally on this one. Needs to address post editing on longer posts being buggy. It displays the entire text and trying to edit something at the top of post is almost impossible/broken.

Also, by not having had an app for so long they set expectations high on what other 3rd party apps have implemented. Lack of multiple account support is a big miss.

Great step in the right direction, but...

2024-11-15

It’s awesome that this app now has an official app, but when compared to competitors like OfferUp, this app is severely lacking. this app hasn’t changed anything in like 20 years. If it wants to stay relevant it should adapt and change. They need to end faceless anonymous profiles like somebody else’s review mentioned. OfferUp has profile pictures and you can verify your account in multiple ways, there are reviews, and you can chat directly in craigslist which makes it so you don’t have to exchange personal info. These are simple things that this app NEEDS to add.

Good app, but keeps crashing! Please fix.

2024-11-15

It’s a great app. Very convenient. There’s more features in craigslist then there is on the actual mobile website, so that’s pretty cool.
My only problem is that it worked fine for a day now it keeps crashing! Please fix this!

Nice and Clean

2024-11-15

Interface is smooth, not clunky. Liking the ability to Swipe left on the title in order to favorite or hide a listing. Images are sharp and overall usability is pretty straight forward. Quite frankly, it’s a simplistic style that many of us have been waiting on and expected from this app (which is already known for its usability by even the most novice of users). No longer do we have to use 3rd party apps that we’re trying to do what we knew CL could do themselves. Good job!

Excellent App

2024-11-15

Today in the news I read that this app at last have an app for mobile devices. The News review wasn’t so encouraging and clear. So I decided to go and checked out, but before I download it I read all the others whom downloaded. Still it wasn’t so encouraging yet, and I read the bad reviews, the one star review, I wasn’t so much excited about it and I thought it would be like some apps who implement their app using the website control inside craigslist .
Even this app description wasn’t so fancy nor clear. So at the end I decided to download it, and said what the heck it’s only 19MB, large at all.
So I played with it a little bit and I said WOW, it is way way way much better than their Stone Age website.
It is implemented in a very professional way and accurate way, the user interface is excellent. The search, edit, delete, create post is so easy and clear. Not to forget to mention all the old, old posts the was created under your email, long time ago shows up and you can repost and edit the again. All your posts you work on are in one place, you don’t have to search for them or go through your old emails to find them.
Though there is one or two minor bugs I found (which I’ll mention them later.
That’s it very good app from this app. Thank you. Good job.

Worth the wait?!

2024-11-15

Free stuff to a house in how many trades?

Clearly, craigslist has been a long time coming...about 7 years longer than most of us wanted, I expect.

After only a little use, craigslist looks very polished. Clearly this app worked hard on getting this right. The fonts are big and clear. The interface is responsive and seems to have all the functionality I want - not just search, but also favorites (saved postings), posting creation and this app account access. I’m also pleased to see a feedback form right up front, as well, which hopefully means they are looking to be responsive to improvement ideas and reported problems.

Way to go, this app! Well done!

Nice - small suggestion

2024-11-15

Good job! Clean interface, easy to use. A perfect compliment / enhancement to the website.

Small suggestion: it is easy to accidentally back out of your search to the home page, this losing the search filters. It would be great to have a forward button to return to the same search.

They actually did it! The absolute madmen

2024-11-15

I never thought the day would come where I’d be able to write a review for Craig’s own list on mobile, but by golly here we are. Absolutely brilliant app, took long enough to make but the wait was well worth it. Easy to use, save searches, email alerts, varying search distances... this is the bees knees. Finally, a usable this app app.

Favorite service just got better

2024-11-15

I love this app, I find myself checking it at least five times a day to find great deals across all the items categories.

I have downloaded the other third party apps and there was always something clunky, unreliable, and unfinished about the interface where as whenever I used my phone to check up on the classifieds I would opt to using the online version. It worked but this is immensly better.

This definitely came as a surprise to me as I never really expected this app to come out with an app but thankfully they did.

Just a quality of life thing, thanks this app!

Ronald Brown
2022-10-04

Please help me with my Craigslist… Please help me with my Craigslist account hold issue as I can't reset my password and I don't even know if my advertisements are posted no one will contact me from Craigslist about my account by phone or email me as I have tried to get someone to please help me with my Craigslist Account with no response at all for several days since! Bad Business! Very Bad Customer Service! Date of experience: October 04, 2022



Is craigslist Safe? 🤗🙏


Yes. craigslist is very safe to use. This is based on our NLP (Natural language processing) analysis of over 443,736 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for craigslist Is 45.7/100.


Is craigslist Legit? 💯


Yes. craigslist is a totally legit app. This conclusion was arrived at by running over 443,736 craigslist User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for craigslist Is 81.8/100..


Is craigslist not working? 🚨


craigslist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with craigslist? Post a Review




Features

Offer your services, locate contractors, find short term gigs and odd jobs.

Buy & sell furniture, household items, electronics, computers, clothing, bikes, art, any and all kinds of used items.

Buy & sell cars, trucks, boats, RVs, motorcycles, trailers, auto parts.

Activity partners, artists & musicians, pets for rehoming, local events.

Save your favorite postings for later, save searches, set search alerts.

craigslist - The original online classifieds.

Find jobs.

Offer your skills/services.

Established 1995.

Hire employees.

Post your resume.

  Customer Service/Support
Developer:
craigslist