Contact Weis Markets Support

by ImaginaryMusicLover

I tried looking up to see if they had any azo tablets. The app says they carry it. So I go to the store and guess what? They actually don’t actually carry that item in their store. They only have the 2x more expensive gummy version of it. Despite the website saying that they carried both.

It also happened with a lot of other items that I’ve wanted as well. It’s very misleading and leaves me frustrated in the process. It’s either they’ll list items they don’t carry or, the search results will give you absolutely no results. I go to search for anything with cranberry and it’s half & half of the two issues. The app never listed their cranberry supplements despite them having it. Only the calorie dense juices with tons of sugar were given to me as results for my search.

Using this app is a real pain.

by LuzLuz43

I can’t believe this app even gets 2 stars! I have spent HOURS engaged with it, successfully finding only humor in how bad it is.

1. I filled out my first large shopping order—only to find I couldn’t submit it because I didn’t have an account. I thought I’d be able to create one as part of my first purchase checkout. Nope. Could you have told me that up front before I filled up my cart?

2. I tried multiple times to create an account. Never seemed to complete the process before freezing. But about a week later I got four emails letting me know my account was open.

3. Forget about trying to use this app on an iPhone. At least the three phones I tried.

4. Search results are laughable. Basic item searches show ‘no results’. Easily 50% of my searches got this reply.

5. I’ve set my preferred store location. About 7 times so far. And yet the app keeps showing a different store 70 miles away as my preferred location.

I like the store. I like the associates in the store. I really would like to use the app and pick up my order to go, but Weis Markets seems intent on not making this possible. ...sigh...

by 5dhkfdhj

Awful, and frustrating. Standing in the store trying to get my coupons that I had previously saved and it said my session had expired. I thought the password was saved, but it wasn’t apparently, so I went through the normal “reset password“ dog and pony show… And guess what? It didn’t work. Three times I try to reset my password, three times it sent me an email, three times I clicked on the email and it took me right back to the login page asking for my password which I didn’t freaking know! I ended up leaving a cart full of groceries sitting there.. my time wasted their groceries wasted and frustration beyond belief. Guess I’ll just shop somewhere else.