HireVue Status

Last Updated on 2024-09-24 by HireVue, Inc.

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- The recorded video interview can be impersonal and awkward, giving candidates a negative first impression of the employer.

- The burden, time investment, and inconvenience of the process falls solely on the applicant, reflecting poorly on the employer.

- The app may have technical issues, such as difficulty initializing or accessing the phone's microphone, which can be frustrating for candidates.

Common HireVue Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve HireVue network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the HireVue App
1. On android, goto Settings » HireVue » click [Force Stop]

Clear HireVue App Cache and Data:
1. On android, goto Settings » Apps » HireVue » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HireVue.

On android, goto Settings » Apps or Manage Apps tab.
Click HireVue » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HireVue » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HireVue