Contact HireVue Support

by Chip85251

As a Human Resources leader, I signed a contract with HireVue in my last position in an effort to increase recruiter efficiency. Now that I’m in the job market, I’m finding that many employers are utilizing this technology. From a candidate’s perspective, recorded video interviews like HireVue are incredibly impersonal and awkward. The whole experience reflects poorly on the employer, as all of the burden, time investment and inconvenience falls on the applicant. In an effort to increase efficiency, the employer is effectively giving candidates a negative first impression.

Employers who continue to utilize this technology are ultimately doing themselves a disservice. In their effort to increase efficiency, they will ultimately lose out on the strongest candidates, as they will no longer be willing to participate in this cold, mechanical experience. For this reason, as time goes on I believe employers will discontinue the use of recorded interviews.

After being on the candidate side of this process I will strongly discourage any future employer from utilizing recorded video interviews such as this.

by LAM - 19

I’ve spent 2 hours texting back and forth with tech support and was unable to get the app to initialize on my personal iPhone 6s. The error screen insisted that the app had determined that I did not have sufficient access to grant it permission to use my phone’s camera and microphone. It suggested I contact my phone’s administrator. Checking under “settings” further showed that the app had access to my camera but had not requested (nor did I have the option to grant) access to my phone’s microphone. Tech support ran me through all the usual steps - restart the phone, reinstall the app, switch from WiFi to data, etc. but in the end they told me I need to try the app on another device. Is my 6s (with up to date iOS) really so old that it is no longer supported?

by Likeynolikey

I met with the hiring manager of a large retail chain, he said I was what they were looking for and he would hire me right now but I had to be interviewed by this artificial intelligence app. I had good lighting, no background noise, I practiced, I got all dressed up as if it were a real human interviewing me and it came back "unqualified". The hiring manager called me and told me and said to take it again. I did it all over and got the same result. I have never been fired, held my jobs for years, received many merit raises and now I just wanted a part time job to supplement social security and this bot says I'm unqualified to put shoes on a shelf! I am not impressed with this mindless and inhuman technology.