Contact Sentara MyChart Support
Company Name: Sentara Healthcare
About: Sentara Healthcare is a not-for-profit health care organization serving Virginia and northeastern
North Carolina.
Headquarters: Norfolk, Virginia, United States.
Sentara MyChart Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Sentara MyChart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sentara MyChart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sentara Healthcare
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Get Pricing Info for Sentara HealthcareContact Sentara Healthcare! Or Contact Support
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Read 5 Customer Service Reviews 😭😔💔
My wife (Margaret Curcio) had neck stent surgery, early Friday morning. She was supposed to have only a 2 day stay, for observation. Now its late on day 2, and I haven't heard anything from her. I am deaf and cannot use a phone. Can someone please update her medical status for me by return email?
I used to be able to login with just a fingerprint on my iPad-so nice! Now, that format is no longer available to me. ?? I cannot access my doctor virtually. Is this not an option anymore, please advise. I’ve been trying to reach Dr. Mary Whittemore at Belvedere Sentara Medicine in Charlottesville Va. for 4 days-online, phonecall, and finally yesterday, an in person visit to the office to ask for a callback from her. Robyn Mann 434-566-1685. If she has too much of a caseload, please direct me to another PCP at the Belvedere office.
Crap App.
by Mrmreff
I’ve been trying to clear out my unread messages in this application. It has crashed six times in the last 20 minutes. Sometimes it logs me right back in and other times it makes me put my password in. I tried to sort my unread messages and it worked at first. No when I sort that way it tells me I have no unread messages even though there are 68 unread messages.I spent almost half an hour just trying to clear out my unread messages and it’s slow and difficult.
I received two messages asking me to fill out the attached questionnaire but there’s no questionnaire attached and I don’t know how to find it. Didn’t receive all these messages telling me about the appointment change all the messages say is check your appointments. What a waste of a message. I had to change my rating to one star because it crashes every two minutes. Also, when I sort by unread messages it shows me a list. But after I read the first message it then says I don’t have any unread messages.
Messages go nowhere
by TsubakiSanjuro
I downloaded this app at the urging of Sentara for a telehealth appointment. As it turned out, the telehealth appointment would not work on the app, and subsequent messages to my doctor went unanswered. Finally went online to the web version of MyChart and asked if she had seen my messages. Of course she had not. I’m on here again today because the website version of MyChart is not working. It said to use this app. Hahahahah!!
One more reason I’m looking to change providers from greedy Sentara/Optima… despite liking my doctor very much.
insecure and not ipad friendly
by Bruce757
This app doesn’t allow password managers to fill the login field or even allow paste into the password field. So users using a password manager (1password or lastpass) are forced to view their password on a different device while entering what should be a long random password. Or start using a ludicrously simple password for your medical information. Horrible for security of important medical data.
It is also vertical-only, so not usable on a ipad with a keyboard attached.
Have a Problem with Sentara MyChart? Report Issue
Why should I report an Issue with Sentara MyChart?
- Pulling issues faced by users like you is a good way to draw attention of Sentara MyChart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sentara MyChart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sentara MyChart.
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