Are you having issues? Select the issue you are having below and provide feedback to Nemours CareConnect.
- Hospital staff could not get app support or answer why it was not working on an iPhone during a visit
- App crashes frequently, making it difficult to use and access medical care in a timely manner
Complete guide to troubleshoot Nemours CareConnect app on iOS and Android devices. Solve all Nemours CareConnect app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Nemours Foundation, developers of Nemours CareConnect.
CareConnect brings Nemours pediatric care to you with on demand doctor visits through live video chat on your mobile device or computer. Our experts are here when you need answers – in the middle of the night, early in the mornings, or away from home. If you use Apple Health, you can choose to share your health information during your virtual video visit, including heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.