Atlantic City Electric app not working? crashes or has problems?

Atlantic City Electric Status

Published by An Exelon Corporation on 2023-10-26

Atlantic City Electric’s free app allows you to easily access your account
information on the go. The app makes it simple to manage more than one account
at a time and is available to both residential and business customers on your
smartphone or tablet.

I have a problem with Atlantic City Electric

Are you having issues? Select the issue you are having below and provide feedback to Atlantic City Electric.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 1 Comments

By Arthur Eromenok 5 months ago

Cannot login to pay my bill. No problems previously. Tried multiple times over last 2 weeks. What's up ????????????

Common dislikes about Atlantic City Electric app

- South Jersey Gas doesn't use same technology

- Error message when trying to use app

- No real support offered when trying to get help

- Charged $200 instead of $6 for connection fee

Have a Problem with Atlantic City Electric? Report Issue

Common Atlantic City Electric Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Atlantic City Electric app on iOS and Android devices. Solve all Atlantic City Electric app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Atlantic City Electric iPhone Issues and Solutions

Atlantic City Electric iOS app crashes, not working, errors
Atlantic City Electric iOS app network issues
Atlantic City Electric on iOS has black/white screen

Atlantic City Electric Android App Issues and Solutions

Atlantic City Electric has errors/crashing/not working
Atlantic City Electric server network connectivity issues
Atlantic City Electric has black screen

Atlantic City Electric iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Atlantic City Electric app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Atlantic City Electric app crashes or not working on Iphone (iOS):

Close and restart the Atlantic City Electric app on iPhone
Update Atlantic City Electric app to the Latest Version for iOS
Uninstall and reinstall Atlantic City Electric iPhone app
Update your iPhone to the latest iOS version

Fix Atlantic City Electric on iPhone unable to connect to server/internet connection issues::

To resolve Atlantic City Electric network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Atlantic City Electric black/white screen (blank screen) on iPhone:

Follow the Atlantic City Electric iOS app troubleshooting guide Here →

Atlantic City Electric Android App Issues and Solutions

Fix Atlantic City Electric not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Atlantic City Electric app issues:

Force Stop the Atlantic City Electric App
1. On android, goto "Settings" » click Atlantic City Electric app. » click "Force Stop".

Update Atlantic City Electric to the latest version on PlayStore

Clear Atlantic City Electric App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Atlantic City Electric app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Atlantic City Electric.

Fix Atlantic City Electric unable to contact server/ Atlantic City Electric internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Atlantic City Electric » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Atlantic City Electric » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Atlantic City Electric on android.

Solve Atlantic City Electric black/white screens issue on Android:

Follow the Atlantic City Electric android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at An Exelon Corporation, developers of Atlantic City Electric.

100% Contact Match

Developer: An Exelon Corporation

E-Mail: [email protected]

Website: Visit Atlantic City Electric Website

66.67% Contact Match

Developer: ACECEFCU

E-Mail: [email protected]

Website: Visit ACECEFCU Website

About this app

AtlanticCityElectric makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. Atlantic City Electric’s free app allows you to easily access your account information on the go. You can report your outage and stay up-to-date on the restoration status from anywhere.